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Five e-commerce trends to shape your 2023 strategy

Inside Retail

To understand the way they shop online today, ChannelAdvisor , a complete multichannel solution for brands and retailers, recently surveyed more than 5000 global consumers across Australia, the US, the UK, France and Germany in partnership with global research firm Dynata. . Marketplace popularity continues to grow.

Strategy 260
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The rise of personalised shopping experiences

Inside Retail

Personalisation was initially lost in the mass market and the anonymity of online shopping, but retailers are using customer data to create highly personalised shopping experiences, from recommendations to tailored promotions. Embracing hyper-personalisation enhances customer engagement, loyalty and overall shopping experience.

Shopping 243
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Recharge Your Digital Pricing Strategies with Data Science

Retail Focus

But the grinding pressures of a lengthy global pandemic – shoppers avoiding in-store shopping where possible, lockdowns in non-critical retail verticals, parents juggling remote work and homebound kids – precipitated a rapid shift. Even post-pandemic, only 49% anticipate they will often or always shop in-store.

Strategy 200
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How to nail your BFCM strategy without adding to the noise

Inside Retail

But if you’re in the habit of just doing a big promotion and blasting it at your customers and followers, you’re in for a rude shock this year. That means not just promotions for sales events, but order confirmations, delivery notifications, and two-way conversational messaging. Hey <First name>, I thought you might like this.”

Strategy 243
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What brands can learn from the Béis Wash marketing strategy

Inside Retail

In addition to this, patrons could buy special merch and shop exclusive bundles, and the pop-up served as an educational tool. Partnering with popular brands Scrub Daddy and Branch Basics provided ample opportunity for cross-promotion and showed visitors how easy it is to restore their Béis products to look brand new.

Strategy 246
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Lacoste Japan advances towards a zero-party data strategy

Inside Retail

The second was that the preference data they collected in the form of zero-party data can now be used for sales promotions in-store. They were able to link customer IDs and preference data like hobbies, tastes, and purchase intentions, to make the in-store shopping experience more customised. Check it out here.

Strategy 230
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Opinion: Why foresight is the future of marketing strategy

Inside Retail

By using future-focused insights, retailing marketers can evolve their strategies to stay abreast of change. TRA is currently working on a foresight project for a large retailer in Australia to help them understand the attitudes of a particular demographic and how they affect shopping behaviour. A marketer’s crystal ball?

Strategy 245