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How Officeworks uses customer insights to drive strategy

Inside Retail

We know the rhythm of trading is constant, and with it comes a natural focus on financial and category performance but it is critical to remember that our customers are people, not just buyers. IR : How do you collaborate with other departments, like product development or marketing, to ensure customer insights are acted upon?

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This is the rhythm of the light – Meet the crowdfunded Brightly Light Toolkit

Design Wanted

It’s basically a series of modular controllers that connect to various sources, allowing users to easily dictate rhythms, patterns and colour. Curious to know about other ways lighting design is made easy? The post This is the rhythm of the light – Meet the crowdfunded Brightly Light Toolkit appeared first on DesignWanted.

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MindArc awarded on the global stage as ANZ’s first platinum tier Shopify Agency

Inside Retail

The partnership continues to thrive, with MindArc continually adapting its operating rhythm to meet our evolving needs. Its approach to each project is exemplary, particularly in areas like budgeting, forecasting, and communication. MindArcs expertise goes far beyond e-commerce websites.

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The Cotswold Company launches in Leamington Spa

Retail Focus

The brand moved its flagship store to Stow-on-the-Wold, alongside stores in other picturesque locations such as Harrogate and Godalming. The brand moved its flagship store to Stow-on-the-Wold, alongside stores in other picturesque locations such as Harrogate and Godalming.

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Hermès reopens its store in Pacific Place Mall, revealing a unique, spacious design and reaffirming its history with Hong Kong

Retail Focus

Transformed by the Parisian architecture agency RDAI , the floorplan is guided by the curved forms of the space and follows a fluid, open layout that encourages the eye to travel from one side of the store to the other.

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Does your customer service translate across cultures?

Inside Retail

A third of Australia’s population was born overseas and 75 per cent of the nation identifies with an ancestry other than Australian. We don’t know each other yet. We established a comfortable rhythm of conversation as equal participants. How’s that for cultural diversity? A (delightful) mystery shopping experience.

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How to Live Intentionally for Better Rhythm & Bigger Results

Retailing Insight

How and why did it go so wrong and why do we stay in the rut of being out of rhythm with the important parts of life? This begs the question “What am I avoiding by not slowing down and finding a new rhythm?” American monk and writer Thomas Merton said, “Happiness is not a matter of intensity but of balance, order, rhythm and harmony.”

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