Inside Retail

JUNE 19, 2024

Counter to the ‘doom scroll’, social media can be used to not only facilitate productive conversations with customers but also to generate ideas for products that are all but guaranteed to be best-sellers. Here’s a look at how three brands have harnessed the power of their communities on social media to drive sales.

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Inside Retail

JULY 1, 2024

Retail NZ, together with online social media platform TikTok, has launched an initiative to entice youth into retail careers. The campaign, 7 Jobs in 7 Days, will feature social media influencers interviewing young retail leaders, showcasing various career pathways in the sector.

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Inside Retail

JUNE 19, 2024

Counter to the ‘doom scroll’, social media can be used to not only facilitate productive conversations with customers but also to generate ideas for products that are all but guaranteed to be best-sellers. Here’s a look at how three brands have harnessed the power of their communities on social media to drive sales.

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Social Media Curate Consumer Marketing 264

Inside Retail

OCTOBER 12, 2023

This can be attributed in large part to the introduction of image-focused social media platforms like Instagram in 2010 and TikTok in 2016, which have made it easier for memes and fads to go viral and – just as rapidly – fade into obscurity. But try to assign a singular term to the culture of today and you quickly come up short.

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Inside Retail

JULY 23, 2024

Second, social media has now evolved into social commerce, with upwards of 80 per cent of social media users engaging in shopping-related activities. Growing numbers of consumers cite social media channels as their preferred means of product discovery.

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Inside Retail

JANUARY 30, 2023

The Australian Competition and Consumer Commission (ACCC) is cracking down on misleading testimonials and endorsements by social media influencers. It will include a review of social media platforms including Instagram, TikTok, Snapchat, YouTube and Facebook, as well as live streaming service, Twitch.

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Inside Retail

APRIL 26, 2024

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Social commerce Social media platforms are becoming ecommerce marketplaces. With over 4.95

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Inside Retail

MAY 29, 2024

Social media has presented an easy way for scammers to reach consumers, by promoting fake websites and e-commerce businesses next to legitimate ones to create a false sense of consumer trust. To get ahead of fraudulent activity, e-commerce businesses can build social proof by tapping into social media conversations. “As

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Inside Retail

OCTOBER 30, 2024

This is the story of Pop Mart, the company behind the Labubu craze, and how a single social media post from a K-pop superstar catapulted the brand into the stratosphere of the blind box economy. The company now boasts more than 450 retail stores and achieved global sales of US$871 million last year.

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Inside Retail

JULY 23, 2024

Second, social media has now evolved into social commerce, with upwards of 80 per cent of social media users engaging in shopping-related activities. Growing numbers of consumers cite social media channels as their preferred means of product discovery.

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Inside Retail

FEBRUARY 17, 2025

Statista has reported that the global value of social commerce will grow from US$1.3 In late 2023, Salesforce reported that 59 per cent of consumers had shopped on social media, a massive jump from 15 per cent in 2021. Furthermore, it reported that half of shoppers are now using social media as their primary discovery channel.

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Social Media Department Stores Consumer Shopping 130

Inside Retail

JANUARY 27, 2025

While its not too late for retailers and brands to explore AI use across various functions, John Harmon Coresights managing director of technology research cautioned, it is clear that the leaders in this space like Target and Walmart, which have already implemented GenAI company knowledge bases, are strongly ahead of the curve.

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Inside Retail

FEBRUARY 17, 2025

From a strong management team with market insight to continuous product innovation, a brands success hinges on its ability to adapt, engage, and deliver value to consumers. per cent of its traffic coming directly. Launching and sustaining a successful K-beauty brand in the US market requires a multifaceted approach, said Park.

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Inside Retail

SEPTEMBER 18, 2024

Small business and Australian TikTok sensation Gellae, who previously featured on ISB, has managed to secure a foothold in the UK and Ireland. Boots approached us via email in April after discovering us on social media. Its viral gel nail stickers will appear in the retailer Boots in a landmark deal over $1.3

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Inside Retail

JUNE 20, 2024

Fashion and jewellery are often reported on during awards season, and I managed to have some of our products on Sylvia Jeffries, Edwina Bartholomew, and Julie Bishop, which has been fabulous exposure – but having such strong, smart and credible women wearing our jewellery really excites me. Social media is a free marketing tool.

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Retail Focus

JANUARY 2, 2025

James Breaks, associate director of design, rpa:group rpa : group, which works with retail partners across design, architecture and project and cost management services, is in agreement about the increasing and evolving role of AI within the industry.

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Inside Retail

OCTOBER 5, 2021

The future of customer service channels: Social media as a customer service channel will surpass email and voice. Besides being held accountable for customer relationship and revenue generation key performance indicators (KPIs), agents are expected to manage interactions across more channels than before.

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Inside Retail

SEPTEMBER 12, 2021

Almost half of Australian shoppers now use online search and websites to discover new brands, and one in ten do so through social media, according to a new report by Shopify. Australians haven’t yet broadened their view of what a store is,” said Shopify’s managing director of APAC Shaun Broughton. “A

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Shopping Social Media Reimagine Management 292

Inside Retail

JANUARY 12, 2025

For example, this week, Skims founder Kim Kardashian, a Los Angeles native herself, was called out for a series of stories posted on the brands social media page promoting a winter sale. In the absence of such a plan, Paquin cautioned, retailers should start with an honest evaluation of their businesss relevance to the matter.

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Inside Retail

OCTOBER 22, 2024

The Covid-19 epidemic brought to light flaws in our social media networks, therefore aggravating this problem. And social media, even if it provides some connectivity, can also sometimes make people feel disconnected. Challenges and points of reference These kinds of changes cause problems.

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Inside Retail

OCTOBER 13, 2021

The assets and opportunities of retail media include websites, EDMs, apps, in-store media – such as aisle-end or on-shelf displays and radio or TV – along with retailers’ social-media channels like Facebook, Instagram, TikTok, Pinterest, YouTube, Snap and LinkedIn, and online platforms like Google Search and Google Shopping.

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Inside Retail

JANUARY 21, 2025

This strategy allows for more efficient management of daily expenses while setting aside funds for those essential enjoyable moments. Trend-proof gifting: As social media trends cycle faster than ever before, gift cards eliminate the risk of giving an out-of-trend or unwanted gift.

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Retail Focus

JULY 5, 2022

If you’re not very good at branding yourself, you might need to hire the service of a skilled brand manager who can present your business aesthetically. Nowadays, using social media and websites is a critical aspect of both businesses, big or small. Create An Online Presence . Conclusion .

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Inside Retail

JANUARY 2, 2023

Social commerce and live shopping. Social commerce is anticipated to grow three times faster than traditional e-commerce by 2025. Browsing and shopping directly on social media platforms has long been a hallmark of e-commerce in China, now, it’s finally coming to Australia. million) in gross revenue.

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Shopping Social Media Specialty Retailers Engagement 264

Retail Focus

FEBRUARY 8, 2023

The enhanced technology also offers a selfie experience, whereby customers can take a picture against a backdrop that replicates the London Underground and then use their mobile phones to select various backgrounds and stickers for their selfie, before sharing these with their friends on social media.

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Inside Retail

JUNE 30, 2024

Social media shapes wedding retail Christina Wettstein is the co-founder of bridal retail companies Melange de Blanc and Coterie White and has been in the wedding apparel industry for over 17 years. She has observed an increased interest in gown customisation services, largely thanks to social media.

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Social Media Accessories Accessories Engagement 263

Inside Retail

DECEMBER 17, 2023

A joint £5 billion bid from Reliance Industries and Apollo Global Management was rejected, with other interest from Asda, brothers Mohsin and Zuber Issa, CVC and Bain Capital. trillion in managed assets. This growth is largely attributed to an ageing population, rising health concerns, and a shift towards preventive healthcare.”

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Inside Retail

DECEMBER 21, 2021

Social-media scams and hacks are increasing. Make sure you are using long, strong and unique passwords (preferably managed by a password manager) on each account and enable multi-factor authentication (which Sophie had done). “Considering how big their company is, I’m just a small fry.”.

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Inside Retail

JULY 5, 2024

The numbers don’t lie At the end of 2021, then-managing director Simon Schofield told Inside Retail that Witchery was expanding the upper end of its range from a size 16 to a size 20 in response to consumer demand. Schofield stepped down as managing director in June 2023. He is now CEO of Cue Clothing Co.

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Inside Retail

MAY 19, 2024

Born in France, his first job after university was as a product manager for L’Oréal in Tokyo, where he became fluent in Japanese. The brand has been working with content creators for some time and it recently formalised its social media strategy, as evidenced by the influencer trip it hosted earlier this year.

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Inside Retail

MAY 23, 2024

Tools such as mystery shopping, analysis of social media feedback, and customer journey mapping are indispensable in capturing the more subtle aspects of brand perception. In today’s digital age, where online reviews and social media amplify customer voices, even small slips in Invisible PR can escalate into major crises.

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Inside Retail

JUNE 18, 2024

In the latest edition of her Retail Untangled podcast series, Inside Retail ’s Amie Larter talked to Toby Cumpstay, senior merchant success manager at Shopify, about how retailers can navigate such a challenging course – and where there are opportunities to outperform rivals.

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Inside Retail

JULY 16, 2024

Social media can be a difficult beast to handle, especially for brand founders presenting as the face of their business. Many direct-to-consumer brands have successfully built consumer awareness by cultivating the founder’s own social media presence.

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Retail Focus

FEBRUARY 9, 2023

Opening or reviving a retail business in remote locations should put on first: Embracing technology: Shop owners can use digital platforms such as e-commerce websites, social media, and online marketplaces to reach a wider customer base and compete with larger retailers.

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Inside Retail

FEBRUARY 14, 2023

A photo of the racist sign went viral on social media and was picked up by news outlets like SBS. But we are very slowly starting to see that this may be shifting as more and more consumers take to social media to speak up.

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Inside Retail

APRIL 13, 2024

From a variety of footage shared on social media, mall management was quick to respond to the emergency. Inside Retail understands that some of the facts around this event – and some of the content shared on social media – may cause distress to some people.

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Inside Retail

AUGUST 8, 2023

But big and bulky items cannot be so easily managed – they need delivery by professionals with the right equipment, says McGinley. This takes McGinley to the impact of social media and negative reviews in today’s environment. As CEO of CouriersPlease, I responded directly or indirectly to every single social media post.

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