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Collecting first-party data is critical to retail success. Here’s why

Inside Retail

Jamie Hoey, country manager, Australia, with Wunderkind, says the importance of first-party data cannot be overstated. “If I look at it from a perspective that there is identifying it, then capturing it, then nurturing it. If you know who someone is, you’ve got their details; that’s very powerful.”

Strategy 242
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Listen up, first-time managers: Here’s what you probably don’t know yet

Inside Retail

It is assumed that when people move from a ‘doing’ role to a ‘managing’ role, they will know what they need to do and that they will ‘pick up’ how to lead as they go along. Are you new to managing a team, and wondering why it’s harder than you expected? The relationships with your team can change. Hard versus soft skills.

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Four ways to support your team for better mental health 

Inside Retail

Recent research by The Workforce Institute at UKG , indicates that 69 per cent of people think their manager has more impact on their mental health than their therapist or doctor, and a similar impact on their partner. As a manager, this can be a confronting reality. Integrated manager-led coaching. Simply, powerful LMS.

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Why customer acquisition and loyalty are retailers’ biggest challenges today

Inside Retail

In the latest edition of her Retail Untangled podcast series, Inside Retail ’s Amie Larter talked to Toby Cumpstay, senior merchant success manager at Shopify, about how retailers can navigate such a challenging course – and where there are opportunities to outperform rivals. Loyalty is hard to earn but easy to lose,” he says.

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How niche fandoms power Levi’s most successful collabs

Inside Retail

Which brand can say that they’re the inventor of the blue jean,” Nuholt Huisamen, managing director of Levi Strauss & Co for East Asia Pacific, told Inside Retail. New Balance from a sneaker perspective is quite hot at the moment. The collaboration played right into the ‘normcore’ aesthetic that promotes real clothes.

Balance 264
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Employers warned of impending resignation wave

Inside Retail

According to people management platform Employment Hero’s The Employee Movement and Retention Report , 48 per cent of the 1000 workers surveyed plan to look for a new role in the next year, with 40 per cent planning to look in the next six months. Businesses need to turn their attention back to growth, but with a people-centric perspective.

Promotion 246
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Akeneo Named Overall Ventana Research Value Index Leader in Product eXperience Management Research

Retail Focus

Akeneo , the product experience company, is pleased to announce that it has been recognised by Ventana Research , an independent market research and technology advisory services firm, as a Value Index Leader in the 2023 Product Experience Management (PXM) Value Index. To learn more about Akeneo, please visit www.akeneo.com.