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Divisions that were previously run separately, including Woolworths Supermarkets, Metro Greenstock and Woolworths Food Company Retail, have been united under a new banner, Woolworths Retail, led by managing director Annette Karantoni.
More than ever, it is a time for new perspectives and fresh approaches. The post Australian Retail Outlook 2023: Paradigm shifts and fresh perspectives appeared first on Inside Retail. There is no doubt that 2023 will reward those retailers that are prepared to get uncomfortable and embrace the new reality – what fun.
According to Ritchie, Woolworths has found itself in a “toxic trifecta” if the aforementioned events are viewed from a reputation managementperspective. Woolies is accused of rorting its customers, not paying their workers fairly, and presiding over empty shelves. Not a good look at all,” he stated.
Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception. We have over 150 different Panettone on sale this year which always sells well, and from a fresh food perspective, our Pacific Oysters fly out the door on December 24.
Fiasco then joined Quest Apartment Hotels, in roles such as general manager operations and general manager establishment. We look forward to the fresh perspective and strategic direction he will bring to Hip Pocket Workwear & Safety, they said. Kwik Kopy has started the recruitment process to find a new franchise manager.
Trends in the Commercial Investment Market The retail real estate market was a focal point of this years MAPIC, with a strong emphasis on investors perspectives regarding retail market trends and outlooks. Looking ahead, the 5-10 year perspective outlines a commercial landscape where only the most high-performing retail spaces will survive.
For once, that’s not the focal point,” Mário Braz de Matos, co-founder and managing partner at Flying Fish Lab, told Inside Retail. Fresh perspectives without losing core brand identity The Jaguar rebrand serves as a cautionary tale for retailers and brands looking to modernise their image.
Jamie Hoey, country manager, Australia, with Wunderkind, says the importance of first-party data cannot be overstated. “If I look at it from a perspective that there is identifying it, then capturing it, then nurturing it. If you know who someone is, you’ve got their details; that’s very powerful.”
We want to use those bigger channels to get more efficient media buying, to push them to the website, and then use Google and Meta to help retarget and remind from an e-commerce perspective, Fielding elaborated. Ultimately, its about understanding how Meta and Google ads fit into the businesss broader marketing strategy.
Omnichannel operational structure Adore Beautys executive team has been reshaped to ensure the business has the right structure to execute and manage the opening and operation of its bricks-and-mortar stores transforming the beauty retailer into an omnichannel one.
“Originally the event has always been based on trade with a consumer event later, and in the last few years we have seen them merging this and not investing in getting overseas buyers to come to Australia,” Phoebes Garland, co-founder of Garland & Garland, a fashion and lifestyle brand management agency, told Inside Retail.
Yesterday, in an exclusive virtual event for Inside Retail subscribers, Charlene Perera, general manager for Hush Puppies and Clarks and Jean Thomas, chief marketing officer at on-trend womenswear brand Pomelo Fashion discussed the future of retail across the APAC region. Missed out? Click on the link below to watch the webinar now.
66 per cent awesome is better than 100 per cent perfect”: Annika Launay, Co-Founder and Managing Director of PDPR Marketing and Creative, member of Entrepreneurs’ Organisation in Queensland and EO Regional Communications Expert APAC. It is harder said than done for those of us with somewhat obsessive attention to detail!
Akeneo , the Product Experience (PX) Company and leading provider of Product Information Management (PIM) solutions, today announced its newest product offering, Akeneo Supplier Data Manager: a simple, scalable, and collaborative way to collect product data from all suppliers.
In that same year, two major surveys reported the pivotal role that managers play in making that resignation rate a reality. The first, DDI, told us that 57 per cent of people have left a job at some point in their career because of a manager. But should we accept that over half of our workforce have quit a job due to a poor manager?
Before joining New Zealand healthcare brand Comvita , Andy Chen worked in HR and project management at Walmart for 10 years. I spent 10 years at Walmart in HR management and project management. AC: Normally, general managers and CEOs come from operations or sales roles. Inside Retail : Tell me about your career journey.
Akeneo , the product experience company, is pleased to announce that it has been recognised by Ventana Research , an independent market research and technology advisory services firm, as a Value Index Leader in the 2023 Product Experience Management (PXM) Value Index. To learn more about Akeneo, please visit www.akeneo.com.
The on-premise solution also required Lorna Jane to keep a dedicated IT support team on hand to manage the site. . “As We’re trying to approach [omnichannel] from a unified perspective, so the same customer is the same customer anywhere they shop, not just ‘they can shop anywhere’,” Clarke said.
Recent research by The Workforce Institute at UKG , indicates that 69 per cent of people think their manager has more impact on their mental health than their therapist or doctor, and a similar impact on their partner. As a manager, this can be a confronting reality. Integrated manager-led coaching. Simply, powerful LMS.
Belles’ managing director Joss Jenner-Leuthart told Inside Retail that the brand has chosen to raise funding through this particular route – rather than a traditional capital raise – as it provides customers with the opportunity to connect more deeply with the brand, and feel a genuine sense of ownership over it.
Since 2019, it has relaunched its online offering in Australia, rolled out dedicated e-commerce sites and fulfilment centres in New Zealand and the UK, and upgraded its warehouse management and order management systems, leading to significant efficiency gains and growth. That’s possible from a financial perspective.”.
To put these numbers into perspective, that is more than double what US consumers spent online on Black Friday 2017, which drove US$5.03 There was sales growth over last year, although most of this was generated online rather than in stores,” Neil Saunders, managing director and retail analyst at GlobalData, observed.
She has worked for nine years in Australia and close to seven in the US, with her most recent role as VP and general merchandise manager for buying, merchandising & sourcing at New Jersey-based discount chain CTS – formerly known as Christmas Tree Shops. CTS has 80 stores combining everyday low prices and seasonal merchandise.
In the same year, Sienna Investment Managers purchased a 14.4 One year later, Sienna Investment Managers wrote down that investment by 88 per cent, and in 2024, the firm estimated its stake in the company was worth 21.5 In my opinion, the brand hasn’t done enough to remain relevant from a marketing and hero product perspective.
Poor performance – well below market growth during recent quarters – has raised serious questions about the grip management has on operations, he said. Saunders described the “chronic underperformance” at Old Navy – usually the growth engine of the group – as exacerbated by operational stumbles. An incoming CEO faces a tough challenge.
From the perspective of the designers wanting to be sustainable and wanting to tap into materials that were already there, the problem was availability,” Forster told Inside Retail. Luxury brands would rather destroy their leftovers than make it available for use.
EuroShop 2023 will also be focusing on key topics such as Connected Retail, Smart Store, Energy Management, Third Places, Customer Centricity, Experience and Lively City Centres. The focus will be on sustainable energy solutions and intelligent lighting management. Expo & Event Marketing will be held in Halls 10-14.
Inside Retail has reported on the issue of gender equality in retail over many years, and yet, we are still not seeing tangible change in the industry,” said Heather McIlvaine, managing editor – premium at Inside Retail. “By ” Statistics from the Australian Retailers Association show that women hold only 19.6
What retail experts have to say about Nikes partnership with Skims Global Datas managing director, Neil Saunders, CI&Ts director of retail strategy Melissa Minkow and Retail Strategy Groups Liza Amlani believe that Skims could revive Nikes popular kid status, but not without some caveats.
Here, Gaspard Barthelemy, Piaget brand manager for Australia, discusses the importance of forming direct relationships with customers, the luxury shopping experience, and how the heritage brand is staying relevant with modern consumers. IR: Can you explain the customer experience that Piaget will deliver in this new store?
Koko Black owner Simon Crowe, who is also the co-founder and managing director of Grill’d, bought the business out of administration in 2016 after identifying its potential as a great brand, with quality, artisanal products. According to Crowe, Koko Black’s channels are carefully managed. Big guys knocking.
Which brand can say that they’re the inventor of the blue jean,” Nuholt Huisamen, managing director of Levi Strauss & Co for East Asia Pacific, told Inside Retail. New Balance from a sneaker perspective is quite hot at the moment. The other one that we’ve done a few collabs with is New Balance.
From a business perspective, it’s a huge financial gain, because they’re making their inventory work more effectively,” Nesci added. However, Munro pointed out that a vital part of the launch was partnering with Comestri, which played a major role in ensuring that the technical side of the rollout was well-managed.
It’s important to have your security systems functioning, both from a liability perspective so the centre can cover itself, but also from a security perspective, so the security team can manage the centre,” said H3C Plus Security director Nicholas Churchill.
The number of Godfrey retail outlets has fallen by 16 per cent since the 2018 takeover – from 210 outlets to 175, according to The Australian Financial Review – but the management team has placed a focus on three key pillars of the business: its product line, property holdings and people. From our stockroom perspective, it’s nice and clean.
Amie Larter of Inside Retail talked with Karlie Taylor, marketing manager at unified commerce platform Shopline, for this month’s Retail Untangled podcast series. So what is the roadblock stopping Australian retailers from using AI – is it mindset or hesitancy on how to implement it from a business perspective, Larter asks.
Seeing your physical retail as your most manageable, tangible and measurable channel has never been more important. From a psychometric perspective, repeatable experiences appeal to conscientiousness and trustworthiness.
From a personal perspective, I was already an H&M customer, so of course I was immediately interested. IR : You’ve worn a lot of different hats during your more than 10-year career with H&M, including merchandising manager, head of store development and head of e-commerce.
Inside Retail spoke to Tim Page, New Balance’s Pacific retail manager, to discuss how the latest Chadstone concept store is creating the next generation of immersive and engaging shopping experiences. New Balance sits at the intersection of sports and cultural heritage and its new UCC concept stores aim to reflect that.
All this – on top of challenges related to a highly competitive rental market, and an increased cost of borrowing – can lead to greater stress placed on staff and management which, in turn, can have a detrimental effect on wellbeing. The manner in which we interpret the media perspective might also vary [according to] demographic.”
The chain’s general manager Kyme Rigter told PerthNow that staff were confronted by shoplifting “half a dozen times a day” across the sites. From a team member perspective it’s driving turnover, burnout and some disillusionment – people don’t get into retail to be abused,” Townsley told Inside Retail.
Change and uncertainty are the only constant, and it’s our roles as retail leaders to manage our teams through this ever-changing world we live in. When leaders act in this way, it cascades throughout the organisation.Ensure you have open lines of communication that are available to everyone in the organisation, not just top tier management.
Here, Designworks divisional general manager Brooke Norton discusses why it has relaunched with Big W, how Pavement’s product line will look different compared to previous ranges, and what’s next for the brand. Inside Retail: Tell me about Pavement’s relaunch in collaboration with Big W.
As global CMO of the popular Australian beauty brand Go-To Skincare, Faddy compares her leadership approach to conducting an orchestra and believes it’s important to ‘manage up’ and know what’s important to the board members and CEO. This has been an approach I have had to work on myself, as I have a tendency to ‘sweat the small stuff’.
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