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Small but mighty: backing the UK’s independent retailers through Shop Small

Retail Times

A Retail Times’ sponsored post By Dan Edelman, general manager, UK Merchant Services at American Express Small, independent retailers play a huge role across the UK, bringing vibrancy and acting as the heartbeat of local communities.

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From retail to recreation: why experience is key to thriving high streets

Retail Times

A Retail Times’ sponsored post By Dan Edelman, general manager, UK Merchant Services at American Express For decades, high streets have been synonymous with retail, destinations where local commerce thrived.

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American Express: the influence of payments on customer loyalty

Retail Times

By Dan Edelman, vice president and UK general manager, Merchant Services at American Express The way we search for, and purchase products has evolved significantly over the last decade, thanks to the influence of social media, and the freedom and power that cards and technology have enabled.

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Keeping the foundations strong – how do retailers create rewarding relationships with their shoppers?

Retail Times

By Dan Edelman, vice president and UK general manager, merchant services at American Express

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How to add digital payment options and still meet customer preferences

Inside Retail

This will combine the best global technology with bank-grade standards to give merchants peace of mind and meet enhanced security, fraud, data, and cyber standards. CommBank national manager retail & e-commerce David Martin adds that the solution can have a broader impact on retail businesses.

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How to make cashless pay off for you

Inside Retail

While cashless methods do involve merchant service fees, don’t forget that cash transactions also come with their own set of costs, as cash must be managed, guarded, and accounted for. Offering a variety of payment options, including cash, will, therefore, ensure that you are not jeopardising potential revenue.

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Support to see retailers through challenging times

Inside Retail

Eligible CommBank BetterBusiness Loan holders can also request a loan repayment deferral, by calling the Business Financial Assistance Team on 13 26 07 or their dedicated relationship manager. The series covers mindfulness, stress management and performance.