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Numerous conferences and sessions held over the first two days provided a comprehensive overview of market trends, featuring many exclusive international speakers. Retail investment has been especially driven by the strong performance of the Italian, Portuguese, and Spanish markets, alongside robust results in the UK.
Jerome Bellony, managing director of Clarins Australia and New Zealand, spoke with Inside Retail about entering a new era in how the business connects with customers. Our trusted ‘beauty coaches’ at counters are trained to provide tailored recommendations, ensuring customers find the perfect solutions for their needs.
some entered the Indonesian market in 2019, citing a gap in diverse retail product offerings. some manages a supply chain spanning global sourcing, inventory management, and logistics. some identified Malaysia as its next key market, driven by the countrys young consumer base and thriving retail environment.
Southeast Asia as key market We see Malaysia as a prime opportunity, given its status as one of Southeast Asia’s largest and most developed economies,” Mohammad A Baker, CEO of GMG, told Inside Retail. To manage regulatory hurdles, GMG has established a regional headquarters in Kuala Lumpur and an operational office in Singapore.
AI image recognition FMCG is a technology that transforms how brands manage shelves, track inventory, and understand their consumer behavior. Enhancing Shelf Management with AI Shelf management is critical for retail success. Poorly managed shelves lead to lost sales, frustrated customers, and damaged brand reputations.
Jamie Hoey, country manager, Australia, with Wunderkind, says the importance of first-party data cannot be overstated. “If Wunderkind’s Autonomous Marketing Platform integrates seamlessly into a brand’s existing email service provider to boost performance across email, text and advertising channels.
One of the hardest parts of marketing a large-scale brand, whether it be nationally or internationally, is ensuring there is a solid, overarching message, but also that each market is receiving localised and relevant content. Not anymore.
“While Australians continue to face cost-of-living pressures, particularly in a high-interest rate environment, we’ve seen that they’re still willing to spend, particularly on others during key gifting moments like Black Friday,” James Holloman, David Jones’ chief marketing officer, told Inside Retail.
You don’t have to be a marketing expert to know that Taylor Swift is a bulletproof brand that consistently improves, regardless of the challenges she faces or the challenges she sets for herself. She can instruct marketers on leading by example and practicing what they advocate for.
Menswear brand Moss, previously known as Moss Bros, recently announced its return to the Scottish market, with the opening of a new store under its successful rebranding. Store Manager Paul Maricic commented, “Edinburgh style is a mix of classic and contemporary.
Data science is very powerful – but capturing real value from that capability is challenging, particularly if you’re not the biggest retailer in your market sector. A lot of category managers tend to think about the range they have, but not the combination of range and store.
Managing money is a skill that transcends the boundaries of work and personal – what works well in one area applies equally well to the other. Hence why employers are increasingly looking to teach their staff – particularly younger ones – how to better manage money. Tailor to them. Provide resources.
“Right now, we’re seeing a once-in-a-generation shift that is opening the doors to a major new advertising opportunity for retailers and brands,” explains Troy Townsend, co-founder and chief innovation officer at The Pistol , a leader in marketing technologies and services.
The FMCG subscription box market in Australia has shown strong growth over the past few years, driven by increasing consumer demand for convenience and personalisation, the continued rise of e-commerce, and sustainable practices. FMCG subscription box offers encompass a variety of sectors. What’s behind the growth?
However, one industry newcomer that has managed to buck all expectations is True Classic. Five years after launching into the market with its hero product, a true-blue fitted t-shirt, the brand now operates 9 brick-and-mortar stores, alongside thriving direct-to-consumer and wholesale operations.
This unexpected endorsement from such a high-profile celebrity propelled the Labubu character into the spotlight, capturing the attention of fans worldwide and dramatically boosting Pop Mart’s visibility in the collectibles market. Emerging markets Global expansion is now a major growth driver for the business.
“As Singapore is a strategic gateway to the Southeast Asian market, it was imperative that we launched stores here,” Washing Zhong, country manager at Descente Singapore, told Inside Retail. According to Fortune Business Insights, the global apparel market size was valued at US$8.7 billion this year to $13.28 billion by 2032.
Being flexible allows us to tailor our store designs and offerings to meet the unique preferences of each market, adapting quickly to changing consumer trends. We focus on efficiency by optimising our product selections, helping us manage costs while enhancing the shopping experience. billion by 2032, growing at a CAGR of 10.1
But perhaps more importantly, trade marketing skills like visibility, shelf placement and trying to secure off-location. By this, I mean understanding the importance of display, merchandising and category management and how these impact the job to be done with the media. All of which still holds true today.
South Koreas largest multi-brand beauty retailer, Olive Young, is setting its sights on the US market with the establishment of a local subsidiary in Los Angeles. Since opening its first store in South Korea in 1999, Olive Young has expanded to more than 1350 stores across its home market. per cent of its traffic coming directly.
Managing large teams and navigating the complexities of the people department has its hurdles, but its incredibly rewarding. First, its important to segment workforce needs by understanding the distinct requirements of frontline employees and corporate teams and tailoring initiatives accordingly.
Ramadan continues to be a crucial shopping period across Southeast Asia, with evolving consumer behaviours and market dynamics shaping the retail landscape. Malaysia, a predominantly Muslim market, saw a 21 per cent growth in retail transactions last year, while Singapore posted a 7 per cent increase.
Panellists discussed digital innovations ranging from leveraging new technologies and tailoring digital marketing solutions to optimising supply chains. Dynamic price optimisation is increasingly managed by AI – from automatically increasing prices when competitor stocks are low to reducing prices when a competitor is on sale.
It’s anticipated that the global AI retail market will soar past A$36 billion by 2028 and exceed A$70 billion by 2032, highlighting its growing importance and undeniable impact. Personalised recommendations: You can tailormarketing and product suggestions based on purchase history and browsing behaviour.
The reported closure of Microsoft’s brick-and-mortar stores managed by authorised retail partners in China has raised questions about the tech giant’s strategy in the world’s second-largest economy and whether the move is counterintuitive when the market’s consumer electronics sector has seen a sign of recovery. billion, in 2023.
Australian consumers are uniquely receptive to text marketing. Previously available only in the US, UK, and Canada, this move marks a significant step in broadening the companys global footprint and empowering brands to reach their audiences in one of the most promising markets for personalised, one-to-one messaging.
Only 15 per cent of ASX100 companies have a Consent Management Platform (CMP) in place a glaring gap that highlights the urgency to act now. Too many companies are stuck in the past, managing consent through messy, unconnected systems. Think Amazon, but tailor it to your niche. Yet, many businesses remain unprepared.
JB Hi-Fi’s systems track browsing behaviour, purchase history, and even product interests to create tailoredmarketing campaigns. This single view of the customer is crucial for personalisation and targeted marketing. Analyse customer behaviour, identify trends, and measure the effectiveness of your marketing campaigns.
According to the business, the UK could be a massive market for it: it’s ranked third worldwide by the number of online shoppers per capita, and has one of the most advanced e-commerce markets in Europe.
“ “They have consistently advised, delivered, and supported major initiatives across the business, including our website re-platform to Shopify, our international expansion into the UK market, and the introduction of a virtual assistant across our stores. MindArcs expertise goes far beyond e-commerce websites.
Amazon has rolled out its Climate Pledge Friendly program in Australia after successfully launching the initiative in international markets, including Japan, the US, Europe, Mexico and Brazil. We’ve got so many amazing programs here at Amazon that are tailored to that conscious consumer, shared Hammer.
So, you’ve managed to launch a successful e-commerce business. To state it succinctly, scaling is simply the ability for your business, as it grows, to manage that growth, while continuing to meet the demand of your customers. But what happens as business increases, and you require greater market exposure and better carrier rates?
Jaya Grocer’s deputy CEO, Daniel Teng, and Coles’ general manager of exports and fresh food commercials, Will Mulholland, sealed the deal at a symbolic ceremony at Jaya Grocer Starling Mall, witnessed by the Australian Deputy High Commissioner to Malaysia, Clare Gatehouse.
Impact of singles economy on retail The singles economy is retails most significant market force. This move is more than just a trend, it indicates a fundamental market transformation. Retail is one of the markets most affected by the solo economy. This is especially evident in the food and beverage industry.
It is a premium fashion lifestyle label built on the vision of adding elegance and quality to the luxury market. Customers can sip on coffee from the in-house Sacoor Cafe, enjoy live music and take advantage of complimentary tailoring services. Despite this, we are confident in our brands and the positioning we have in the market.
Despite launching in select markets less than a year ago, in September 2023, TikTok Shop aims to grow its US e-commerce sales to US$17.5 Social commerce vs e-commerce The shareable short-form content app has taken e-commerce to new heights and accelerated what marketing experts refer to as social commerce.
Panellists discussed digital innovations ranging from leveraging new technologies and tailoring digital marketing solutions to optimising supply chains. Dynamic price optimisation is increasingly managed by AI – from automatically increasing prices when competitor stocks are low to reducing prices when a competitor is on sale.
Transparent communication : Include privacy-compliant banners that inform customers of data collection practices, making it easy for them to understand and manage their preferences. Data clean-up and management : Prepare datasets for peak performance by removing inaccuracies and optimising segmentation.
Better demand forecasting with AI Using AI algorithms to analyse historical sales data, seasonal trends and other market factors can help retailers predict future demand with higher accuracy. Managing supply-chain unpredictability The Covid-19 pandemic highlighted the vulnerability of trade routes in times of conflict and natural disaster.
The most successful businesses, however, tend to have processes in place to manage their labour spending more effectively and efficiently, which can create a competitive advantage within their market. For more information on Roubler’s workplace management technology, click here. . Simplifying the roster.
Asian grocery store, Tian Tian Market , which opened in Wembley Park earlier this month (February 2024), has reported a 30% surge in foot traffic over the Lunar New Year weekend, compared to average weekday figures. Tian Tian signed a 15-year lease with Quintain for the 4,268 sq.
“The acquisition of Creed represents Kering Beaute’s first strategic initiative, and demonstrates our commitment to developing a strong position in the luxury market,” said Francois-Henri Pinault, chairman and CEO of Kering. The House of Creed was founded in 1760 by James Henry Creed a tailor serving the royal families of Europe.
Because of the API economy, financial technology firms are now able to provide customers with quicker and more tailored services. This collaborative approach improves customers’ payment experiences and speeds up the time it takes for new products to be ready for market.
Bunnings tapping into tradie market. Bunnings is looking to improve the customer experience for its trade customers with an expanded range of specialty products, tailored customer service desks in stores, dedicated self-checkout, load-and-go spaces and a fully transactional e-commerce site. Here are three key takeaways.
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