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Divisions that were previously run separately, including Woolworths Supermarkets, Metro Greenstock and Woolworths Food Company Retail, have been united under a new banner, Woolworths Retail, led by managing director Annette Karantoni.
Omnichannel operational structure Adore Beautys executive team has been reshaped to ensure the business has the right structure to execute and manage the opening and operation of its bricks-and-mortar stores transforming the beauty retailer into an omnichannel one.
Numerous conferences and sessions held over the first two days provided a comprehensive overview of market trends, featuring many exclusive international speakers. Retail investment has been especially driven by the strong performance of the Italian, Portuguese, and Spanish markets, alongside robust results in the UK.
The digitalisation of media has seen advertising budgets diverted towards social media campaigns and search engine marketing in Australia, 70 per cent of digital advertising spend goes to Meta and Google. For many retailers, these platforms have grown to consume the whole marketing funnel and their templated options have become the default.
Jana Bowden, professor of marketing at Macquarie Business School, aptly summarised these developments, noting that the cost of shipping goods to Australia had increased by up to 700 percent, ordering times had tripled and most have had to pay earlier for their orders. More than ever, it is a time for new perspectives and fresh approaches.
Jamie Hoey, country manager, Australia, with Wunderkind, says the importance of first-party data cannot be overstated. “If I look at it from a perspective that there is identifying it, then capturing it, then nurturing it. If you know who someone is, you’ve got their details; that’s very powerful.”
Typically, consumers seek out department stores and shopping centres to get in the holiday spirit but LaManna has managed to position itself as the exception. We have over 150 different Panettone on sale this year which always sells well, and from a fresh food perspective, our Pacific Oysters fly out the door on December 24.
Fiasco then joined Quest Apartment Hotels, in roles such as general manager operations and general manager establishment. We look forward to the fresh perspective and strategic direction he will bring to Hip Pocket Workwear & Safety, they said. Kwik Kopy has started the recruitment process to find a new franchise manager.
For once, that’s not the focal point,” Mário Braz de Matos, co-founder and managing partner at Flying Fish Lab, told Inside Retail. Fresh perspectives without losing core brand identity The Jaguar rebrand serves as a cautionary tale for retailers and brands looking to modernise their image.
You don’t have to be a marketing expert to know that Taylor Swift is a bulletproof brand that consistently improves, regardless of the challenges she faces or the challenges she sets for herself. She can instruct marketers on leading by example and practicing what they advocate for.
As global CMO of the popular Australian beauty brand Go-To Skincare, Faddy compares her leadership approach to conducting an orchestra and believes it’s important to ‘manage up’ and know what’s important to the board members and CEO. This has been an approach I have had to work on myself, as I have a tendency to ‘sweat the small stuff’.
But for businesses to cut through the noise of the extremely competitive world of email marketing, a strong collaboration between a company’s marketing and technology teams is needed, according to Iain Hunneybell, Yoox Net-a-Porter’s global head of information security. This is what you call convergence,” Akhavan said.
“Originally the event has always been based on trade with a consumer event later, and in the last few years we have seen them merging this and not investing in getting overseas buyers to come to Australia,” Phoebes Garland, co-founder of Garland & Garland, a fashion and lifestyle brand management agency, told Inside Retail.
Yesterday, in an exclusive virtual event for Inside Retail subscribers, Charlene Perera, general manager for Hush Puppies and Clarks and Jean Thomas, chief marketing officer at on-trend womenswear brand Pomelo Fashion discussed the future of retail across the APAC region. Missed out? Click on the link below to watch the webinar now.
billion to Nikes market value, which has been struggling as of late. With a renewed focus on marketing and products geared toward female customers and a partnership with retails current it girl Skims, some retail experts think the brand has a decent shot of taking back its spot at the top of the commerce ladder. The jump added $6.7
In the same year, Sienna Investment Managers purchased a 14.4 One year later, Sienna Investment Managers wrote down that investment by 88 per cent, and in 2024, the firm estimated its stake in the company was worth 21.5 In my opinion, the brand hasn’t done enough to remain relevant from a marketing and hero product perspective.
66 per cent awesome is better than 100 per cent perfect”: Annika Launay, Co-Founder and Managing Director of PDPR Marketing and Creative, member of Entrepreneurs’ Organisation in Queensland and EO Regional Communications Expert APAC. It is harder said than done for those of us with somewhat obsessive attention to detail!
Akeneo , the Product Experience (PX) Company and leading provider of Product Information Management (PIM) solutions, today announced its newest product offering, Akeneo Supplier Data Manager: a simple, scalable, and collaborative way to collect product data from all suppliers.
To put these numbers into perspective, that is more than double what US consumers spent online on Black Friday 2017, which drove US$5.03 There was sales growth over last year, although most of this was generated online rather than in stores,” Neil Saunders, managing director and retail analyst at GlobalData, observed.
But this is not a replication of history, Inside Retail spoke to Nuholt Huisamen, managing director of Levi Strauss & Co for East Asia Pacific, about how nostalgia is fueling the future of the business. The dance between honouring the past and looking to the future is one that Huisamen and Levi’s team is extremely conscious of. “We
In that same year, two major surveys reported the pivotal role that managers play in making that resignation rate a reality. The first, DDI, told us that 57 per cent of people have left a job at some point in their career because of a manager. But should we accept that over half of our workforce have quit a job due to a poor manager?
Akeneo , the product experience company, is pleased to announce that it has been recognised by Ventana Research , an independent market research and technology advisory services firm, as a Value Index Leader in the 2023 Product Experience Management (PXM) Value Index. To learn more about Akeneo, please visit www.akeneo.com.
These cutting-edge solutions will help retailers optimize customer loyalty and stay ahead of the curve in an ever-evolving market. EuroShop 2023 will also be focusing on key topics such as Connected Retail, Smart Store, Energy Management, Third Places, Customer Centricity, Experience and Lively City Centres.
Research from E-marketer shows that global marketplaces accounted for 62 per cent of online retail sales last year up four points from 2022. In a warning to Australian retail brands, he sees the market share of marketplaces growing even further. And make no mistake, TikTok Shop is now coming to this market.
Scents were at the top of my mind because for four years, every morning, I used to get up very early to go to the flower market. From the designers’ perspective, it’s like collecting and documenting a story,” Zhaoran said. “We The founder is also open to Asian markets, including Japan, Korea and Thailand. We are designers.
Similarly, Vitality Brands’ Epzen ventured further into the body care market this month with the release of a body serum and body butter to complement its bath salt offering. To me, it was important to get the formulation perfect from an efficacy and fragrance perspective. I think I trialled about 75 samples of the product.
Amie Larter of Inside Retail talked with Karlie Taylor, marketingmanager at unified commerce platform Shopline, for this month’s Retail Untangled podcast series. In a nutshell, it’s about personalisation, which is what marketing and advertising has always been about. Again, it comes down to data,” says Taylor. “I
Since 2019, it has relaunched its online offering in Australia, rolled out dedicated e-commerce sites and fulfilment centres in New Zealand and the UK, and upgraded its warehouse management and order management systems, leading to significant efficiency gains and growth. The US market could be next on the list.
Belles’ managing director Joss Jenner-Leuthart told Inside Retail that the brand has chosen to raise funding through this particular route – rather than a traditional capital raise – as it provides customers with the opportunity to connect more deeply with the brand, and feel a genuine sense of ownership over it.
The brand’s fifth store in Singapore, which is located in Ion Orchard, features an “enhanced shopping experience” that aims to introduce more consumers to Desigual through a new perspective on the brand. Balazs Krizsanyik, general manager of Desigual in Asia. The Singapore marketplace. The art gallery concept.
James Chan, head of marketing for Reebok Pacific (Australia and New Zealand) chats with Inside Retail about the brand’s partnership with Brand Collective, how Reebok is aiming to be the fastest-growing sports brand in the world, and how he continues to push the envelope within in his profession.
The on-premise solution also required Lorna Jane to keep a dedicated IT support team on hand to manage the site. . “As We’re trying to approach [omnichannel] from a unified perspective, so the same customer is the same customer anywhere they shop, not just ‘they can shop anywhere’,” Clarke said.
All this – on top of challenges related to a highly competitive rental market, and an increased cost of borrowing – can lead to greater stress placed on staff and management which, in turn, can have a detrimental effect on wellbeing. The manner in which we interpret the media perspective might also vary [according to] demographic.”
In these two roles that spanned almost a decade, I honed my skill sets in leading brand strategy and marketing/e-commerce efforts for some of the biggest fashion retailers in the world. IR : Prior to launching Barrire, you worked for corporations like Saks Fifth Avenue as director of special projects and Moda Operandi as the brand manager.
In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. These tools are indispensable for implementing marketing automation, delivering tailored communication, and making data-informed decisions to enhance your campaign’s return on investment (ROI).
Poor performance – well below market growth during recent quarters – has raised serious questions about the grip management has on operations, he said. Saunders described the “chronic underperformance” at Old Navy – usually the growth engine of the group – as exacerbated by operational stumbles. An incoming CEO faces a tough challenge.
The number of Godfrey retail outlets has fallen by 16 per cent since the 2018 takeover – from 210 outlets to 175, according to The Australian Financial Review – but the management team has placed a focus on three key pillars of the business: its product line, property holdings and people. From our stockroom perspective, it’s nice and clean.
Here, Designworks divisional general manager Brooke Norton discusses why it has relaunched with Big W, how Pavement’s product line will look different compared to previous ranges, and what’s next for the brand. Inside Retail: Tell me about Pavement’s relaunch in collaboration with Big W. Are there plans for expansion beyond this partnership?
In today’s complex retail landscape, chief marketing officers (CMOs) find themselves in a perpetual balancing act. You need to drive growth, deliver compelling customer experiences, and demonstrate a tangible return on investment from your marketing initiatives. CFOs demand greater demonstrable value from every dollar spent.
Business success on-the-line In an interactive keynote presentation at last week’s Online Retailer conference in Sydney , the power of a channel-less customer experience was emphasised by Nicholas Kontopoulos, VP of marketing, Asia Pacific and Japan (APJ) at Twilio.
In this year’s global edition of the Omnichannel Leadership Report from NewStore – a retail survey that audits around 275 brands across several key international markets – Australia has emerged as a frontrunner in providing consumers with outstanding omnichannel experiences.
Since joining H&M in 2014, Li has worked her way through several different roles at the Swedish-born accessories and apparel brand, including merchandising, store development and e-commerce, to her job as head of customer activation and marketing for H&M Americas. Even more so when they told me about the company culture.
E zibuy and Gumtree , two companies that continue to see significant growth and engagement, share their perspective on the rise of e-commerce during the pandemic, the challenges they faced and how a tech solution driven by AI helps them personalise their experiences and unlock hidden revenue.
Last week, Amazon -owned grocery chain Whole Foods announced the launch of a new format store, Whole Foods Market Daily Shop, to make grocery shopping more convenient for urban consumers. Whole Foods Market Daily Shop is not the grocery retailer’s first foray into smaller storefronts. Amazon’s US$13.7
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