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Lacoste Japan advances towards a zero-party data strategy

Inside Retail

They were able to link customer IDs and preference data like hobbies, tastes, and purchase intentions, to make the in-store shopping experience more customised. I feel that we were able to provide an interactive brand experience that embodies Lacoste’s brand image, rather than conducting consumer surveys from a brand perspective.

Strategy 230
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Don’t inbox-watch: How Officeworks’ merchandise GM balances his attention

Inside Retail

As I’ve progressed in my career, I’ve spent more time focusing on strategy, team culture and supporting our people rather than the ‘doing’. IR: Do you have any hobbies that help you switch off and stay balanced? JB: A 27-year retail career means you’ve learned a few lessons here or there. Your personal life is important too.

Balance 130
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From Big 4 firm to start-up: TaskPod’s Adam Morgan talks lessons learned

Inside Retail

I always wanted to work and live overseas so I went to New York to work in restructuring/turnaround consulting at Ankura for about four years, then moved to London to run KPMG’s private equity deal strategy team with Tyson Gundersen. IR: Do you have any hobbies that help you switch off and stay balanced? AM: Yes, I do.

Hobbies 130
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Ferrari’s flagship store in Milan combines heritage and innovation

Retail Focus

For Sybarite it was key that the store be designed to welcome visitors and engage them in a voyage of discovery, with each corner and floor revealing a new perspective and element of the Ferrari story. I have followed Ferrari forever as a hobby. I was hooked. What struck me was that it was a sport where design was the winner.

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“Long Hours Don’t Make You a Better Creative”: Top Tips for Design Graduates

Design Week

Believe me, there is nothing more confusing than a portfolio stuffed with brand design, UI design, illustration, photography, painting, pottery, and your weekend flower arrangement hobby. It gives you multiple perspectives to think about a problem or challenge. In short: Edit, edit, edit, then edit some more.

Design 145
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How Kmart and Target CEO John Gualtieri stays on top of his game

Inside Retail

The first was the turnaround phase, and that was particularly enjoyable for me because it saw us put all the different parts of the business back together and get the teams focused on our strategy. All the different parts of the puzzle were starting to come together and the strategy was being put into action.

Strategy 130
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In the process of design with Sukwoo Lee, founder of SWNA

Design Wanted

Embracing the third dimension all along the design process became the key for SWNA to deliver meaningful objects, environments and strategies. Made up of passionate designers, it prioritizes human scale for a holistic approach to human-centered products, spaces, visuals and design strategies. That’s 2011.”

Design 98