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This Christmas, UK shoppers showed a clear shift towards sensible spending, prioritising useful, practical gifts over luxury and indulgence. The post Sensible gifting took centre stage as consumers embraced practicality this Christmas appeared first on Retail Focus Magazine - Retail Design.
The recent opening of Lululemon’s new flagship at Emporium Melbourne marked a key milestone for the brand and its robust growth strategy in the region. Inside Retail spoke with Paul Tinkler, vice president of Lululemon ANZ, about the significance of this opening and how it fits into the activewear brand’s broader business strategy.
As Australia turns the corner into 2025, the gift card industry is undergoing a remarkable transformation, reshaping how Australians celebrate special moments and navigate their budgets. This growth reflects new consumer behaviours, with gift cards becoming an integral part of daily life for Australians. billion in 2028, up from $4.8
Even so, retailers offering a strong value proposition and attractive shopping experience are gaining steadfast shoppers. Dusk is overhauling its brand positioning to achieve its strategic goal of rejuvenating the brand and building on being a gifting destination. Growth opportunities are hard to come by.
Traditionally, consumers looked to brands like Wedgewood and some of the more premium brands in the portfolio for wedding and engagement gifting. Of course, gifting is still very big for us. Christmas follows the gardening seasons [in the northern hemisphere], so gardening may not always be the big gifting product.
Research shows that a lousy customer experience will deter 76 per cent of customers from returning to shop on your platform. The upcoming peak holiday retail season will place critical pressure on retailers’ back-end systems and networks as shoppers rush to snap up bargains and buy gifts for friends and families.
Let’s dive into the shifts expected to alter shopping for this year’s holiday season and explore additional winning strategies for retailers. With the rise of buy now, pay later (BNPL) services and alternative currencies, shopping has never been more frictionless.
Times might be tough for the average Australian – with research showing nine out of 10 consumers will seek better deals this Christmas – but they’re still planning to give gifts. They’re interested in the wrapping of the gift item, and they’re interested in how they can personalise the delivery mechanism,” says Marsh.
“While Australians continue to face cost-of-living pressures, particularly in a high-interest rate environment, we’ve seen that they’re still willing to spend, particularly on others during key gifting moments like Black Friday,” James Holloman, David Jones’ chief marketing officer, told Inside Retail.
The first two stores will open in Sydneys Stockland Shopping Centres before adding three further stores in New South Wales to its bricks-and-mortar network in 2025. Flying Tigers expansion strategy is rapid; it plans to have a footprint of 50 stores across Australia in the next five years.
Last month, food delivery company Deliveroo expanded its ‘Deliveroo Shopping’ service into Singapore, enabling consumers to order retail goods on demand, alongside its existing restaurant food and grocery offering. This shift is reflected in the launch of Deliveroo Shopping.” million this year.
On the cutting edge: AI shopping agents To serve shoppers evolving needs, retailers like Benuta are exploring new forms of product discovery. This happens during gift-giving and for more involved purchases say a shopper is buying a rug, but isnt sure about the dimensions or materials. Benuta is at the fore of this trend.
Visits to the company’s site doubled from the previous years when customers gravitated towards online shopping. The post An insider’s look into Lego’s digital strategy appeared first on Inside Retail. More and more families were building together during the pandemic,” Sutch explained.
The group has successfully enabled customers to shop seamlessly either online or in-store during the Covid-19 health crisis. The post Premier Retail sets record guidance as Covid strategies pay off appeared first on Inside Retail.
The appeal of in-store shopping in a thriving e-commerce era is not diminishing – but it is evolving, according to new research commissioned by technology company Lightspeed and Inside Retail. “It The report showed that customers expect both greater convenience and additional services from shopping in-store rather than online.
Times might be tough for many Australians right now, but when it comes to gift-giving consumers will still be spending this year – however, they will be very focused on value. On the flip side, recipients may grapple with similar emotions when presented with gifts during a period of high living costs,” the report finds.
The first store is set to open in Tokyos shopping district Ginza. IR : How important is the tourist market in your Japan strategy? This strategy also aligns with our ambition to strengthen our presence as a global brand that’s well poised to appeal to a diverse international clientele.
With a slew of high-impact shopping events driving consumer spending, this is your prime opportunity to maximize revenue, build brand awareness, and move products off shelves quicker than at any other time of the year. Now, let’s break down the top 4 Q4 shopping events and discuss how your brand can stand out.
Jason Parke, general manager of Deliveroo Singapore, spoke to Inside Retail about the strategy behind the partnership, evolving consumer expectations, and how technology is shaping the future of grocery delivery. This partnership is a strategic response to evolving consumer demands, with the grocery delivery market projected to grow by 18.1
We’ve been studying retailer strategies and sentiment towards pre-Christmas mega sales – Black Friday, Cyber Monday, Singles Day etc. Through interviews with retail leaders, we’ve continually heard that many brands participate in these sales reluctantly, acknowledging they train consumers to shop early and demand big discounts.
Sensormatic Solutions , the leading global retail solutions portfolio of Johnson Controls , today announced its predictions for the UK’s busiest shopping days of Peak Trading 2023. This compares to 38% of shoppers who planned to buy Christmas gifts online on Amazon Prime Big Deals Day last week (10 and 11 October).
So, your channel strategy as a brand is critical at the moment.” Cumpstay cites luggage retailer July for excellence in acquisition strategy. At a one-day pop-up shop in London, shoppers were sent a box of toilet paper for free in exchange for providing their email address and a physical address for delivery. “It
Beauty retailer Mecca is creating new opportunities to connect with Christmas shoppers by introducing gift card vending machines in high foot traffic areas of Australia’s major cities. The technology combines PayWave and credit card payment with dispensing capabilities for gift cards between $25 – $100. Challenging perceptions.
Danish variety store chain Flying Tiger Copenhagen is coming to Australia, opening its first two stores in the country at Stockland Shopping Centres in Wetherill Park and Shellharbour on December 7. The company partnered with Bernardi Group to launch in Australia. Its product offerings include home decor, kitchenware, stationery and toys.
Typing a few words into a search engine is a key starting point for shoppers looking online for gifts or buying for themselves in Black Friday sales, the unofficial start of the holiday shopping season on the day after US Thanksgiving.
More than just shops The unique backstory to this initiative is the 4,000-strong network of Australia Post stores. Of course, these Post sites are much more than just shops. Customer-first approach Given the chance to review the strategy, the Australia Post team has flipped the focus.
Such economic strain is leading to behavioural changes in the way consumers are shopping and planning their festive budgets. Consumers have been adopting various strategies to manage their budgets, but they expect more from brands to support their lifestyles. But this shouldn’t just be a retail race to the bottom.
We are operating in unpredictable times, and being attuned to strategies and ideas that assist future success and growth, even if it’s just a small edge, is worth considering. If businesses are relying on talent acquisition as part of their growth strategy, they have a significant problem. A window of opportunity. One solution?
The shop features the brand’s new in-store design, which uses mirrors, wood, copper and natural light to create a welcoming, modern environment. Schai said Lindt’s bricks-and-mortar strategy revolves around three store concepts: the cafe, the outlet, and the boutique. It is our one-stop-shopgifting destination.
We have iterated with six generations of store concepts over the past six quarters to significantly elevate the shopping experience with immersive environments.” The executive said the company’s strategy is encapsulated in the FLEX model – flexible, light, efficient, and experiential.
Throughout every year, a multitude of major and minor calendar events offer great opportunities to engage with customers at a time when they are open to shopping for friends, families or themselves. The post ICYMI: Here are five strategies to leverage marketable moments in 2024 appeared first on Inside Retail Australia.
We want to delight our customers however they choose to shop, and the management team remains optimistic about the future.”. The post Premier’s Covid-resistant strategy pays dividends appeared first on Inside Retail. Meawhile, Portmans delivered sales growth, though overall apparel sales stayed relatively steady overall, with a 0.7
Christmas is coming early for retailers, with Australians preparing to spend $11 billion on Christmas gifts and a staggering 80 per cent expected to purchase before December, figures from Roy Morgan show. As a result, many Australians are encouraged to start their Christmas shopping early to avoid disappointment. What’s your plan?
Its not a bad ploy and it fits well with the broader expansion strategy, but even so, this is a company with much greater ambition than selling pens to students. Indeed, 2025s business plan includes piloting large-format stores in such locations. The positive momentum is back Total operating revenue for the third quarter was 735.8
Australian athleisure brand LSKD has appointed its first chief retail officer, the former director of retail for Lululemon ANZ Alex Shaughnessy, as part of its strategy to become a world-class retailer. As an omnichannel retailer, making it easier to shop the brand is the main priority, Shaughnessy told Inside Retail. “A
But once the dust settles, the real work begins: analysing the data generated during this period to inform strategies that can drive growth for the year ahead. Armed with this knowledge, you can tailor marketing and retention strategies to the unique needs of each segment, ensuring communications feel relevant and personalised.
“As a customer-centric business, we are laser-focused on continuing to evolve and enhance our offering to meet the changing needs of our customers, while also offering a seamless and inspiring one-stop shop.”. GFG see themselves as a fashion and lifestyle business, so the move into homewares is clearly on-strategy for The Iconic.
For many retailers, the months of November and December make up a large chunk of their annual sales, with customers out shopping in droves ahead of the Christmas season. For Levine, retailers can bring customers in by ensuring that the shopping process is as easy as possible. “We
What started in 2019 as a six-month pop-up shop that welcomed 3000 visitors on opening day has quickly turned into a full-blown retail operation with multiple bricks-and-mortar locations, a wide range of SKUs, and several intriguing collaborations. The company expects to open its fifth physical shop, in Los Angeles, in September.
While there are some discussions over the future of social media, with micro-gifting through chat apps and livestreaming platforms, the consensus on social media among retailers is that it primarily remains an avenue to engage customers, informing them of the latest products and where to get them, creating a conversation, and building a community.
The holiday season’s magical air of celebration and joy influences how people shop and engage with brands. Luxury pop-up stores become essential brand levers amid the bustling atmosphere, presenting a distinct and enchanting shopping experience for consumers.
Søstrene Grene Festival Place will deliver the family-owned brand’s range of Scandinavian-inspired homeware and gifts. The signing of Søstrene Grene follows the announcement that local homeware and gifts retailer, Fig and Fox, has opened at Festival Place , following a successful pop-up at the destination at the end of 2023.
However, many consumers are searching for value as well as price in their gift-giving, and want to buy products in line with their values. Aggressive marketing strategy While evidence suggests that consumers want to buy local, the challenges facing retailers that wish to produce and manufacture locally can be significant.
This post highlights some of the marketing strategies businesses can deploy to not find new customers and keep existing ones. The social distancing restriction for example meant that more people are shopping online than in brick-and-mortar stores. This may mean selling your product and offering their gifts and the like.
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