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As Australia turns the corner into 2025, the gift card industry is undergoing a remarkable transformation, reshaping how Australians celebrate special moments and navigate their budgets. This growth reflects new consumer behaviours, with gift cards becoming an integral part of daily life for Australians. billion in 2028, up from $4.8
It’s not easy to be a mid-market retailer in Australia right now. There is increased competition from e-commerce players, the local market and major international brands. Even so, retailers offering a strong value proposition and attractive shopping experience are gaining steadfast shoppers.
Nathalie Ahlström: For Fiskars Group, Australia is our fifth largest market, it’s big. When you look at other global companies, not many can say Australia is their fifth-largest market, so this is a unique place for us, and also I see a lot of future potential for Fiskars Group in the Australian market. Christmas is huge.
However, when it comes to the art of gift-giving, retailers have been challenged to provide a meaningful and timely solution – especially for last-minute shoppers. This tactic brings genuine emotion to the gift exchange, even if the physical item or experience is not delivered on the exact day of the gifting occasion.
Reward marketing is the use of rewards and reward-based programs to encourage desired behaviors from customers and potential customers. Gaming And Reward Marketing Rewards are used heavily across the gaming industry as a means of attracting new players and retaining existing ones.
Holiday shopping is no longer fast approaching, it’s already here. According to the Australian Retailers Association (ARA), 53 per cent of Australians finalise their holiday shopping lists by October and 58 per cent of Australians do most of their holiday shopping by the end of November. That marks an increase of 5.5
Iconic Australian retailer Country Road has taken an innovative tech-led approach to maximising gift sales. Gift Flick is an e-commerce plug-in that enables consumers to virtually send any product or gift voucher in an e-tailer’s store. An end to order deadlines for online giftshopping.
Emporium Melbourne presented the ideal location for us to host ANZ’s largest Lululemon store – it’s a premium destination with high foot traffic, allowing us to reach a large audience at a one-stop shopping hub. How do these services align with Lululemon’s vision of providing a premium and personalised shopping experience?
Times might be tough for the average Australian – with research showing nine out of 10 consumers will seek better deals this Christmas – but they’re still planning to give gifts. They’re interested in the wrapping of the gift item, and they’re interested in how they can personalise the delivery mechanism,” says Marsh.
Heavy online marketing spending by Temu and Shein is making it more costly for other retailers and brands to reach shoppers on Black Friday, marketing and industry experts say, with both platforms bidding heavily on search keywords used by competitors.
In a new report from Emarsys, All I Want for Christmas , 1000 Australian consumers shared their concerns about shopping for gifts this year. With the busiest shopping period of the year almost upon us, it’s vital marketers and retailers understand what consumers want, how they shop for Christmas and their frustrations.
Last month, food delivery company Deliveroo expanded its ‘Deliveroo Shopping’ service into Singapore, enabling consumers to order retail goods on demand, alongside its existing restaurant food and grocery offering. This shift is reflected in the launch of Deliveroo Shopping.” million this year.
“While Australians continue to face cost-of-living pressures, particularly in a high-interest rate environment, we’ve seen that they’re still willing to spend, particularly on others during key gifting moments like Black Friday,” James Holloman, David Jones’ chief marketing officer, told Inside Retail.
The first two stores will open in Sydneys Stockland Shopping Centres before adding three further stores in New South Wales to its bricks-and-mortar network in 2025. Tis the season Flying Tiger Copenhagens entrance into the Australian market could not be timed more perfectly its peak retail season in the midst of a cost-of-living crisis.
Apart from giving to the needy (Zakat, one of the five pillars of Islam), giving cash handshakes (salam tempel) and splurging on their traditional homecoming (mudik) during the festival of Eid-al-Fitr that marks the end of Ramadan, they also like to shop for stuff if they have the means.
The tradition of gift-giving at Christmas drives billions of dollars in retail sales every year. But the reality is that the pressure to purchase meaningful items for dozens of friends and family members leads to millions of unwanted gifts being purchased each year – only to be thrown away.
Dolce&Gabbana has launched an exclusive London pop-up in the heart of the Covent Garden Piazza, as part of the estate’s wide-ranging festive shopping and dining experiences. Dolce & Gabbana’s Christmas Market Pop-up, Site A, North Piazza, Covent Garden.
Christmas is coming early for retailers, with Australians preparing to spend $11 billion on Christmas gifts and a staggering 80 per cent expected to purchase before December, figures from Roy Morgan show. As a result, many Australians are encouraged to start their Christmas shopping early to avoid disappointment.
Christmas came early for some West Ham United supporters earlier today, when the Club opened its retail pop-up shop at John Lewis, Westfield, Stratford. Ranging from festive decorations, to Christmas jumpers, to replica kits, the pop-up shop – which, located on the street level, is open every day in normal trading hours – has it all.
Email marketing flows are crucial for crafting a seamless and personalised customer journey. With Klaviyo , an intelligent marketing automation platform, retailers can set up automated email flows triggered by specific customer actions, ensuring timely and relevant communication.
Danish variety store chain Flying Tiger Copenhagen is coming to Australia, opening its first two stores in the country at Stockland Shopping Centres in Wetherill Park and Shellharbour on December 7. The company partnered with Bernardi Group to launch in Australia. Its product offerings include home decor, kitchenware, stationery and toys.
Greeting card retailer Hallmark Australia has opened a new concept retail store at Blackburn Square Shopping Centre in Victoria. Aside from gift cards and gift packaging, the new store offers Hallmark-branded collectibles such as Keepsake ornaments, recordable storybooks, and newly launched Better Together plushies.
The appeal of in-store shopping in a thriving e-commerce era is not diminishing – but it is evolving, according to new research commissioned by technology company Lightspeed and Inside Retail. “It The report showed that customers expect both greater convenience and additional services from shopping in-store rather than online.
The Memo was founded to take the pain out of shopping for baby goods, an experience that can often be overwhelming for first-time parents. There’s a dedicated space where you can have a bespoke one-on-one gift registry appointment, and then we have a couple of lovely change rooms where we do bra fittings as a service,” Casey explained.
Times might be tough for many Australians right now, but when it comes to gift-giving consumers will still be spending this year – however, they will be very focused on value. On the flip side, recipients may grapple with similar emotions when presented with gifts during a period of high living costs,” the report finds.
Other tactics include standing out from the crowd by showcasing a unique brand personality to develop a cult following and running a rewards program that encourages people to continue shopping with you and/or using your services. However, one classic technique that shouldn’t be overlooked is gift-giving. Gift ideas for your customers.
Let’s dive into the shifts expected to alter shopping for this year’s holiday season and explore additional winning strategies for retailers. With the rise of buy now, pay later (BNPL) services and alternative currencies, shopping has never been more frictionless.
Despite the efforts that go into planning, maintaining and marketing local shopping areas, the people who use these places are often not consulted about what they actually want and need on their main street. What are the key shops and services? We wanted to find out what consumers see as their ideal local shopping street.
Window shopping is about to get a whole lot more exciting, with Australian designer fashion brand Oroton launching augmented reality try-on mirrors across the window displays of its stores in Sydney’s Queen Victoria Building and Brisbane’s Queen Street Mall. We want to grow, learn, and evolve alongside our customers’ shopping behaviours.”
Beauty retailer Mecca is creating new opportunities to connect with Christmas shoppers by introducing gift card vending machines in high foot traffic areas of Australia’s major cities. The technology combines PayWave and credit card payment with dispensing capabilities for gift cards between $25 – $100. Challenging perceptions.
Valentine’s Day presents brands and retailers with the opportunity to match shoppers with the perfect gift for their loved ones. The recipients of all this gift-giving no longer need to be significant others, with brands also championing friendship and self-love to be celebrated on the 14th of February.
The first store is set to open in Tokyos shopping district Ginza. Inside Retail connected with Bacha Coffee to discuss the companys strategic expansion in Japan and its vision for the market. IR : How important is the tourist market in your Japan strategy? IR : What challenges do you foresee in entering the Japanese market?
“The Blue Room is a space where shoppers can indulge in a moment of quiet luxury during the busy festive shopping season, conveniently enjoy a dram, or pick up a thoughtful last-minute gift for the Scotch lover in their life,” said Melissa Barry, marketing manager for Johnnie Walker Australia.
For many Australian retailers, the start of November marks the beginning of peak season and all that comes with it: packed stores, products flying off the shelf, big discounts and major online shopping events. Over $1000, with over $400 of that going to holiday gifts specifically. We will be looking to hire Christmas casuals.
We want to help our customers shop more easily anytime, anywhere, anyhow, and with a growing number of our customers choosing to shop with Coles Online for the convenience and great value, we want to make the checkout process simpler,” Hassing said. “We Exciting time’. Coles isn’t the only retailer investing in payments technology.
Elevated and exclusive shopping experiences and products are fast becoming a way for brands to differentiate and create hype around new offerings and core products. We’ve loved doing something a bit different for this launch and look forward to giving away some exclusive collectables to the first customers through the door.”
People were shopping in stores and Black Friday, Cyber Monday were becoming successful sale events on those specific days. But people were starting to shop for Christmas around that time. In November, consumers became aware of global supply chain issues, spiking fear into them that Christmas shopping may be a major challenge.
This partnership is a strategic response to evolving consumer demands, with the grocery delivery market projected to grow by 18.1 Deliveroos Consumer Survey further complements this, revealing that 53 per cent of respondents are expanding their usage beyond food to grocery, retail, and gifting. per cent in revenue by next year.
Shopping centres are so much more than a place to purchase a new outfit or a loved one’s birthday gift. Online shopping continues to grow even post-pandemic, meaning it’s never been more important that these complexes continue to differentiate themselves from online retailers, cementing their place in society.
One of the most cherished traditions during this season is the Christmas market, where locals and tourists alike gather to revel in the magic of the holidays. These markets, known for their twinkling lights, festive decorations, and the aroma of mulled wine and roasted chestnuts, are a quintessential part of the European yuletide experience.
In previous years, Temu and Shein – which sell primarily from mobile phone-based apps – would not have been the usual places for shoppers to buy toys and other holiday gifts. Now both Temu and Shein are looking to win a bigger slice of the global market for toys, which fuel sales for retailers during the holiday season.
Instead, we are being very thoughtful about what our marketing is trying to say, and how we can do this without bringing the brand down to a discounter with no brand value. We can switch on promotions and not get the same result as we did in 2023, Natale added.
John Lewis opens one-stop-festive shop Christmas Emporiums across 10 of their stores. The Emporiums, a destination for fun and inspirational experiences, will host in-store events and festive workshops, offer personalised gifting experiences alongside an offering of presents and decorations, making it a magical day out for the whole family.
The growing luxury pet market There has been notable growth in the pet retail industry in recent years, largely thanks to mass adoption rates post-pandemic and the ever-growing humanisation of pets. confirmed that the global luxury pet accessories market alone was worth around US$3.8 billion in 2022.
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