article thumbnail

After the Christmas high comes the returns, here’s how to break the cycle

Inside Retail

The high volumes of unwanted gifts and remorseful sale purchases have implications beyond the bottom line the environmental impact of emissions, repackaging and damaged goods is becoming excessive. After Christmas, the dynamic changes completely. When everyone plays their part, the impact can be significant, concluded Woodward.

Gifts 276
article thumbnail

Smiggle loses its giggle, dragging down Premier’s profit

Inside Retail

Meanwhile, sales at the stationery and gift chain Smiggle dived 14.5 On the bottom line, net profit before tax fell 12.7 At Peter Alexander, sales rose 6.6 per cent to a record $297.7 This excluded the results of the recently launched Peter Alexander UK business. per cent to $157.3 per cent to $148.4

Gifts 241
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Country Road dials up personalisation with free digital gifting service

Inside Retail

Iconic Australian retailer Country Road has taken an innovative tech-led approach to maximising gift sales. Gift Flick is an e-commerce plug-in that enables consumers to virtually send any product or gift voucher in an e-tailer’s store. An end to order deadlines for online gift shopping.

Gifts 246
article thumbnail

Lululemon’s ANZ boss talks menswear, personalisation and a new, premium flagship

Inside Retail

PT: We are fortunate to have numerous iconic products in our product line that our guests seek out. Providing the ability to personalise these iconic styles is something that resonates strongly with both domestic and international guests and is also a brilliant gifting idea. IR: Let’s chat, shoes.

Strategy 264
article thumbnail

Why consumers’ financial stress is fuelling a record-breaking Black Friday

Inside Retail

Retailers are pulling out all the stops to ensure they have the best product lines and gift solutions, customer service offerings and enhanced online platforms to make shopping during this peak season more seamless than ever,” he added. It’s been an incredibly tough year for retailers and shoppers alike,” said Zahra.

Consumer 246
article thumbnail

Five personalisation trends retailers can jump on this festive season

Inside Retail

Our latest research reveals 81 per cent of Aussie gift-givers feel stressed about finding the perfect gift, but 70 per cent say Designing Your Own Gifts (DYOG) makes the process easier and more enjoyable. Think clean lines, subtle textures, and soft colour palettes that arent overly elaborate or bold.

Gifts 130
article thumbnail

Lvly’s Soniya Cooper on customer-conscious marketing, love and retail

Inside Retail

In 2025 we also launched our first above-the-line campaign with billboards and were involved in a proposal too. SC: Weve noticed a continuing increase in personalisation, which is what really sets Lvly apart from other flower and gifting brands. IR : Have you noticed any trends with the pre-orders for Valentines Day 2025?

Marketing 147