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Australia’s best retailers at returns: Bed Threads, The Iconic, Oroton

Inside Retail

Bed Threads, The Iconic, and Oroton ranked ahead of other retailers in November for overall returns experience in the Online CX Index, Australias first and only online retailer performance platform powered by real data. The Iconic: Free returns form part of the success story The Iconic, meanwhile, has an average refund time of 7.1

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How Parachute’s consistent marketing and quality designs won over millennials

Inside Retail

How Parachute popped off Like many other successful DTC brands in the market, the concept for Parachute came from a personal place of need and interest from the founder. It generated about $150 million in revenue in 2021 and has become one of the most popular home goods brands in the direct-to-consumer (DTC) and physical retail space.

Marketing 244
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Reviving Waverley Mills with innovation and sustainability

Inside Retail

At one time, the creek was used to clean the wool in its raw form and to power the machines that turned the wool into yarn and eventually woven textiles. While the mill’s workforce has shrunk considerably – it numbers 31 today – and its machines no longer run on hydroelectricity, in other ways, it hasn’t changed at all.

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How Form and Fold stayed grounded in its mission after disrupting a market

Inside Retail

It’s been seven years since Form and Fold, formerly known as The Fold, launched its industry-disrupting range of D-plus swimwear. Niching down If you go to Form and Fold’s ‘about us’ page the first thing you see is the co-founders’ cup sizes – signalling to customers that they have found their community.

Form 130
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LSKD’s head of retail operations on leadership, listening and healthy conflict

Inside Retail

Culture is every person in the business requiring a daily commitment to lean in and show up for ourselves and others; it’s to step outside our minds and see the bigger picture of the team. I know that when in alignment with this we hire the right team which contributes to the success of scaling extraordinary culture.

Space 264
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Clarins ANZ MD Jerome Bellony on the beauty brand’s new concept store in Sydney

Inside Retail

This moment feels right because we have seen a growing appetite for immersive, tailored brand experiences, and this boutique allows us to embody our approach to beauty in its fullest form. Once we have gathered insights and feedback from this launch, we will assess opportunities to expand into other key locations within the region.

Concept 246
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Seven & I vs Couche-Tard: A high-stakes takeover and regulatory battle

Inside Retail

Other investors have privately echoed similar sentiments. Seven & I Holdings, formed in 2005 through the merger of Ito-Yokado, Seven-Eleven Japan, and Dennys Japan, boasts more than 80,000 7-Eleven locations in 20 countries and regions.

Planning 263