Inside Retail

NOVEMBER 27, 2024

“Our approach is built around delivering high-quality products and outstanding customer service, while leveraging our clear customer strategy to cater to different segments and ensure a seamless journey across both online and in-store channels,” he added.

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Inside Retail

MARCH 25, 2025

However, Indonesia experienced an 11 per cent decline in online sales, pointing to shifting consumer preferences and the need for brands to refine their Ramadan strategies. Malaysia, a predominantly Muslim market, saw a 21 per cent growth in retail transactions last year, while Singapore posted a 7 per cent increase.

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Inside Retail

DECEMBER 17, 2024

Yahalom told Inside Retail that the key ingredients behind True Classics exponential growth is striking the perfect balance between delivering tailored fits, unmatched comfort and accessible pricing. IR : What strategies, from merchandising to marketing and more, does True Classic incorporate to stay ahead in this market?

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Inside Retail

JANUARY 5, 2025

One strategy retailers can tap into is aligning their brand with these spaces whether it be an exercise event in a park or a learning event in your store to create memorable experiences that go light on the selling and big on the positive takeaways, the trend forecasting company emphasised.

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Inside Retail

APRIL 29, 2021

After the success of this campaign, the two companies will continue to work on new methods of collecting consumer data and improving customer engagement using zero-party data. Retailers, we’ve got the best content tailored just for you. Campaign objectives. Vote For Your Favorite Long Sleeve Polo Color. Check it out here.

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Inside Retail

MARCH 10, 2025

The country has a well-established retail ecosystem with high-traffic shopping malls, premium retail spaces and a digitally engaged consumer base. “This store offers exclusive digital and online-to-offline (O2O) services, setting a new benchmark for customer engagement,” Baker said.

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Inside Retail

OCTOBER 30, 2024

Pop Mart’s Hacipupu character also gained significant popularity due to endorsement from K-pop star Chanyeol, though Liu was quick to clarify neither celebrity’s post was part of a planned strategy. “It It came about organically, driven by their personal connection with Pop Mart’s characters,” she said. billion RMB, accounting for 29.7

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Inside Retail

FEBRUARY 17, 2025

The company also plans to open its first physical store in the US, further enhancing its omnichannel strategy. From a strong management team with market insight to continuous product innovation, a brands success hinges on its ability to adapt, engage, and deliver value to consumers.

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Inside Retail

DECEMBER 15, 2024

As the global leader in customer communications technology, Sinch has a privileged window into how businesses engage with customers. Deliverability is all about ensuring that your messages not only reach the intended recipient but land in their inbox, where they are likely to be seen and engaged.

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Inside Retail

NOVEMBER 11, 2024

We are transforming our brand experience to deepen our engagement with kids and kidults in Asia,” Leo Tsoi, CEO at Toys ‘R’ Us Asia, told Inside Retail. Customers appreciate the interactive and engaging environments, enjoying hands-on experiences that go beyond traditional retail.

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Retail Focus

DECEMBER 6, 2024

This article explores the role of email marketing in enhancing the retail customer journey , from building awareness to fostering loyalty, and provides actionable strategies for creating impactful campaigns that resonate with your audience. Provide personalized experiences that foster loyalty and engagement.

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Inside Retail

FEBRUARY 27, 2025

For Boomers, shopping remains more deliberate (only 28 per cent shop this frequently), meaning trust, reliability, and perceived value are key drivers for engagement with this demographic. Content is a major driver of repeat engagement Consumers arent just engaging with brands when theyre ready to buy.

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Inside Retail

OCTOBER 20, 2024

With consumers feeling more confident, this is the time to maximise your sales strategy and make the most of the holiday rush. Make sure your promotions are tailored to this mindset – think irresistible deals, smart bundling, and targeted upsells. Are your campaigns tailored to tap into regional preferences and trends?

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Inside Retail

MAY 5, 2024

This is why many growing retailers adopt ‘glocal’ strategies, a nuanced approach to expansion that blends the best of global reach with local adaptation. Tailor customer experiences to local regions New geographies, demographics, and languages require different approaches. Want more insights?

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Inside Retail

NOVEMBER 5, 2024

In an industry where customer service and emotional engagement is more critical than ever before, this collaboration between human workers and machines is key to maintaining a productive and enjoyable shopping environment, for both staff and customers.

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Inside Retail

OCTOBER 22, 2024

My time at Boss taught me excellent operational standards both globally and locally, and at Diesel, I was lucky enough to see a talented creative director like Glen Martins come into the business and deliver a definitive design and merchandising strategy that was able to move the brand forward.

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Inside Retail

FEBRUARY 3, 2025

Business model and strategy The company offers products across 15 categories, including trendy toys, beauty products, stationery and snacks, with exclusive regional distribution rights for some items. To enhance customer engagement, Oh!some some’s strategy and one of the major reasons we are competitive in the retail market.

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Inside Retail

FEBRUARY 2, 2025

Stores that combine e-commerce efficiency with physical engagement such as AR-assisted shopping or experiential pop-ups will thrive. Retailers will need to use AI and data analytics to tailor recommendations, promotions, and even product designs to individual preferences.

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Inside Retail

SEPTEMBER 24, 2024

IR: How does Mattel plan to tailor its retail strategy to the diverse markets within Asia Pacific? We look at each market, tailoring our brands across different touchpoints and reframing opportunities. IR: How is Mattel leveraging its manufacturing presence in Asia Pacific to enhance its retail strategy in the region?

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Consumer Strategy Tailored Planning 277

Inside Retail

NOVEMBER 14, 2022

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. Retailers need to reflect the tailored and personalised experience of online, but in-store.”. Personalisation is a key to engagement.

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Inside Retail

FEBRUARY 19, 2024

Rather than investing in and delivering on their brand promise, they focus on other, often supplementary, marketing strategies such as launching engaging campaigns, brands may believe they can substitute competence with warmth. Swift’s brand promise has always centred on quality products.

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Inside Retail

JANUARY 1, 2025

Use this data to make the shopping experience more relevant and engaging: Personalised recommendations: tailor product suggestions based on individual purchase history or browsing behaviour. Targeted campaigns: segment customers into groups (e.g.,

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Inside Retail

DECEMBER 12, 2024

But once the dust settles, the real work begins: analysing the data generated during this period to inform strategies that can drive growth for the year ahead. Armed with this knowledge, you can tailor marketing and retention strategies to the unique needs of each segment, ensuring communications feel relevant and personalised.

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Retail Focus

FEBRUARY 7, 2024

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. These tools are indispensable for implementing marketing automation, delivering tailored communication, and making data-informed decisions to enhance your campaign’s return on investment (ROI).

Customer Engagement 130

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Inside Retail

MAY 27, 2024

We’ve been studying retailer strategies and sentiment towards pre-Christmas mega sales – Black Friday, Cyber Monday, Singles Day etc. Of course, we also saw some interesting approaches, like unique product ranges, tailored offers for loyal customers, and even anti-sales. Well, strategy matters. This is natural.

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Inside Retail

JULY 8, 2024

The reported closure of Microsoft’s brick-and-mortar stores managed by authorised retail partners in China has raised questions about the tech giant’s strategy in the world’s second-largest economy and whether the move is counterintuitive when the market’s consumer electronics sector has seen a sign of recovery.

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Retail Focus

DECEMBER 9, 2024

And people are interested: 64% of UK shoppers say that when theyre not sure what to buy, theyd definitely or probably be willing to engage with an AI assistant for help and recommendations. Generative AI (GenAI)-based shopping agents like Amazons Rufus and US-based Walmarts shopping assistant are stepping in to fill this gap.

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Inside Retail

JULY 27, 2023

Personalisation was initially lost in the mass market and the anonymity of online shopping, but retailers are using customer data to create highly personalised shopping experiences, from recommendations to tailored promotions. It then suggests outfits and clothing pieces tailored to each individual’s taste.

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Retail Focus

FEBRUARY 15, 2024

Understanding how to effectively appeal to this group requires a blend of traditional marketing wisdom and innovative strategies that resonate with the digital-native generation. With the right strategies, retailers can unlock the potential of this vibrant demographic, turning casual browsers into dedicated customers.

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Inside Retail

OCTOBER 27, 2024

Rather than seeing this as a hurdle, we view it as an opportunity to engage deeply with our audience, gather valuable insights, and tailor our product offerings to meet the evolving preferences of Singapore’s discerning consumers.” million individuals engaged in various formats of golf.

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Inside Retail

JANUARY 15, 2025

So, how does Adobe deliver contextually relevant, tailored experiences to every customer, across every channel in a connected manner? Retailers have been at it for decades, but I think many of them still struggle to get to that cutting-edge, five out of five maturation level.

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Inside Retail

NOVEMBER 28, 2024

Brands should engage with Indian customers on a deeper cultural level. Westphal has suggested a few approaches to attract Indian tourists more efficiently; for example, there are numerous opportunities for retailers to advertise during Indian festivals and events that are a part of Indian culture.

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Inside Retail

JANUARY 10, 2022

Adapting to this ‘new normal’ is crucial if you hope to maximise engagement with your customers, and like the ‘old normal,’ there are several strategies that you can deploy to stay top of mind. Here are some proven strategies for achieving versatility online: Integrate your offline and online shopping experiences.

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Inside Retail

JULY 19, 2024

A winning retail strategy Click-and-collect is a winning omnichannel strategy for consumers and retailers alike. The service has been adopted widely by Australians with 14 per cent saying they use it systematically and 56 per cent saying they use it occasionally, according to ShopFully.

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Inside Retail

JUNE 23, 2024

Software was founded in 2020 and initially delivered tailored telehealth services that used clinical-grade ingredients to create skincare formulations tailored to individuals’ needs. To date, Software has developed over 70,000 custom formulations for patients targeted at treating acne, redness, pigmentation and aging.

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Inside Retail

DECEMBER 14, 2023

A tailored experience fosters a sense of being valued and understood, that a company knows the consumer and understands their needs. The challenge is striking a balance: an overly robotic chatbot might reduce the level of engagement that companies are seeking. Personalisation also drives loyalty.

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Inside Retail

JULY 11, 2024

The many possibilities to interact with products is a calculated strategy by Apple, as it is proven that the more you touch a product, the more likely you are to buy it. The NEOs would be drawn to the designed environments and the staff’s way of engaging and servicing customers.

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