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Clarins ANZ MD Jerome Bellony on the beauty brand’s new concept store in Sydney

Inside Retail

This moment feels right because we have seen a growing appetite for immersive, tailored brand experiences, and this boutique allows us to embody our approach to beauty in its fullest form. By establishing our own retail presence, we can offer a curated experience that brings Clarins’ unique heritage and ethos to life.

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MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

BPCE Solutions Immobilires noted that the retail investment market is undergoing a profound transformation in 2024-2025, characterised by renewed momentum and radically different strategic approaches. There is now a clear distinction between the retail of 2019 and that of 2025.

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M-Cube launches M-Lab, its exclusive music catalogue to spearhead emotive retail experiences

Retail Focus

The catalogue is designed to align with the specific needs of each target market, with custom-made playlists that help establish a consistent and unique atmosphere, increasing customers’ emotional engagement and connection to the retail space. Its musical variety helps keep both customers and staff engaged.

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How GMG plans to win Southeast Asia’s sports retail market

Inside Retail

Southeast Asia as key market We see Malaysia as a prime opportunity, given its status as one of Southeast Asia’s largest and most developed economies,” Mohammad A Baker, CEO of GMG, told Inside Retail. Meanwhile, Hong Kong remains a strategic retail hub with a high-spending customer base and access to premium retail spaces.

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Johnnie Walker toasts 200 with global experience centre in Edinburgh

Inside Retail

Featuring the concept of personalisation, the retail space is where visitors can have their personal flavour preferences “mapped with drinks tailored to their palate”. The rooftop bar and dining experience.

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Why customer-led healthcare disruptor Software expanded into haircare

Inside Retail

Software was founded in 2020 and initially delivered tailored telehealth services that used clinical-grade ingredients to create skincare formulations tailored to individuals’ needs. To date, Software has developed over 70,000 custom formulations for patients targeted at treating acne, redness, pigmentation and aging.

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Curating community: Retail’s answer to the loneliness crisis

Inside Retail

Relationships that create brand stickiness and self-sustaining brand engagement. McKinsey & Company research has found that 71 per cent of consumers look for tailored interactions from businesses, and among those 76 per cent get frustrated when businesses fail to provide them.

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