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A science-based framework for crafting remarkable physical retail spaces

Inside Retail

To craft remarkable physical retail spaces, forward-thinking retailers can focus on what we call the SUPER approach: Surprising, Unique, Personalised, Engaging, and Repeatable. Surprising experiences elicit joy and excitement, emotions that make customers feel more positive and engaged.

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How retailers can build consumer trust by engaging the ‘Five Frames of Mind’

Inside Retail

Todays stores have long become places far beyond buying goods, they have become critical spaces for emotional connection, sensory engagement, and brand storytelling. Our emotional mind becomes engaged when a place sparks these emotions through a memory or mood, perhaps a sense of nostalgia from a familiar smell, sound or images.

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MAPIC 2024: Highlights of the 2024 Edition

Retail Focus

BPCE Solutions Immobilires noted that the retail investment market is undergoing a profound transformation in 2024-2025, characterised by renewed momentum and radically different strategic approaches. There is now a clear distinction between the retail of 2019 and that of 2025.

Expansion 264
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Clarins ANZ MD Jerome Bellony on the beauty brand’s new concept store in Sydney

Inside Retail

By establishing our own retail presence, we can offer a curated experience that brings Clarins’ unique heritage and ethos to life. This complements, rather than replaces, our retailer partnerships, ensuring we meet customers wherever they choose to engage with us. IR : Who is the Clarins customer in the ANZ region?

Concept 246
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Standing on solid ground with practical sustainable floorings

Retail Focus

With fewer replacement cycles, retailers save on material costs, labour, and the downtime associated with refurbishments. Take, for example, the heavy-duty, interlocking products, which are ideal for retail spaces,” Johnson and Jacovou said.

Space 289
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M-Cube launches M-Lab, its exclusive music catalogue to spearhead emotive retail experiences

Retail Focus

The catalogue is designed to align with the specific needs of each target market, with custom-made playlists that help establish a consistent and unique atmosphere, increasing customers’ emotional engagement and connection to the retail space. Its musical variety helps keep both customers and staff engaged.

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How Parachute’s consistent marketing and quality designs won over millennials

Inside Retail

It generated about $150 million in revenue in 2021 and has become one of the most popular home goods brands in the direct-to-consumer (DTC) and physical retail space. Since entering the market, Parachute has raised over $47 million in venture capital. Our North Star has always been centered on repeat customers.

Marketing 244