Inside Retail

NOVEMBER 4, 2024

In his view, successful brands are those that answer the customer’s question, or in other words, meet the customer’s demand. “If However, Gray did counter his praise of Wirth with a caveat, suggesting that there’s still room for Myer to explore more in-store curation to deepen brand experience and connection with their target market.

Apparel 252

Apparel Curate Strategy Balance 252

Retail Focus

DECEMBER 6, 2024

Provide personalized experiences that foster loyalty and engagement. Direct and Personalized Communication Email marketing with the help from Mailchimp alternatives , allows retailers to communicate directly with their audience, bypassing algorithms and platform restrictions that often limit visibility on social media or other channels.

Marketing 130

Marketing Social Media Engagement Customer Retention 130

Inside Retail

NOVEMBER 10, 2024

I don’t think we could ever be too heavily weighted one way or the other,” Barnes said about Ecoya’s mix of online and offline sales. In Auckland, the Ecoya store is located in a tower housing over 10,000 professional services workers alone, not to mention the other buildings and surrounding offices nearby. “It

Boutique 278

Boutique Gifts Department Stores Consumer 278

Inside Retail

NOVEMBER 5, 2024

In an industry where customer service and emotional engagement is more critical than ever before, this collaboration between human workers and machines is key to maintaining a productive and enjoyable shopping environment, for both staff and customers.

Balance 130

Balance Engagement Visual Merchandising Contrast 130

Retail Focus

MARCH 19, 2025

Having collaborated previously on two other store designs for the fashion retailer, Milton and Vaia worked closely with ME+EMs founder Claire Hornby to articulate the brands identity through its Marylebone premises. Other design details include the fitting rooms which redefine the conventional experience by functioning as social hubs.

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Inside Retail

JANUARY 13, 2025

Im 52, but thinking back to when I was younger I could probably count on one hand the number of women out in the world, other than my mother [singer Diana Ross] who wore their natural hair texture. I am a curly girl who spent years trying to understand and support my hair and the products I needed just didn’t exist, Ross recalled.

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Pattern Balance Fashion Texture 289

Inside Retail

OCTOBER 29, 2024

To craft remarkable physical retail spaces, forward-thinking retailers can focus on what we call the SUPER approach: Surprising, Unique, Personalised, Engaging, and Repeatable. Surprising experiences elicit joy and excitement, emotions that make customers feel more positive and engaged. This plays a role in memory recall.

Retail Space 130

Retail Space Space Engagement Harmony 130

Inside Retail

JANUARY 6, 2025

million shoppers, in a time when many retailers struggled to maintain shopper engagement. Locally, we are observing several key indicators that suggest Amazon is just getting started in our market, and it will exert greater dominance in the years to come, increasing its size, scale and dominance, as we have seen in other markets.

Expansion 240

Expansion Marketing Merchandising Management 240

Inside Retail

FEBRUARY 27, 2025

For Boomers, shopping remains more deliberate (only 28 per cent shop this frequently), meaning trust, reliability, and perceived value are key drivers for engagement with this demographic. Other key barriers include out-of-stock items (17 per cent) and complicated checkouts (13 per cent).

Consumer 130

Consumer Engagement Shopping Promotion 130

Retail Focus

DECEMBER 12, 2024

The presence of major international players such as AEW, CBRE IM, Pradera, Klepierre, URW, Ingka Centres, Nhood, Altarea, Hammerson, IGD, Apsys, Mercialys, Sonae Sierra, and others highlighted the significance of the event. Rather than immediately maximising rents, the team prioritised medium-term performance.

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Expansion Retail Space Space Marketing 264

Inside Retail

OCTOBER 21, 2024

Its brands include Fiskars, Georg Jensen, Gerber, Iittala, Royal Copenhagen, Moomin by Arabia, Waterford and Wedgwood, among others. Traditionally, consumers looked to brands like Wedgewood and some of the more premium brands in the portfolio for wedding and engagement gifting. NA: That’s a really good question.

Gifts 264

Gifts Department Stores Consumer Strategy 264

Inside Retail

FEBRUARY 3, 2025

For retailers, this raises a pressing question: Do you still need a stand-alone CDP, or can a customer engagement platforms built-in CDP meet your needs? Their hallmark is providing a persistent, unified database of customer data accessible to other systems. Smaller retailers may find embedded solutions sufficient for their needs.

Customer Engagement 130

Customer Engagement Engagement Management Tailored 130

Inside Retail

JANUARY 20, 2025

Over the years, the festival has evolved to prioritise artistic accessibility and community-driven engagement, ensuring its relevance and impact for audiences across generations. These interactive, experiential elements allow brands to create deeper emotional connections with customers, driving consumer engagement, Teo said.

Artistic 130

Artistic Art Engagement Space 130

Retail Focus

JANUARY 2, 2025

While certain trends that were apparent this year may not be as key in 2025, others will continue into the next year and beyond, playing a major role in shaping customer demand. On this, he said experiential marketing will continue to thrive, offering innovative ways for brands to engage consumers in meaningful, real-life interactions.

Balance 162

Balance Consumer Engagement Marketing 162

Inside Retail

FEBRUARY 25, 2025

To adopt this thinking, brands should first look to define those metrics behavioural, brand, engagement and ROI that determine effectiveness and resonance of campaigns and spend. The post RM Williams, Country Road Group, others share three digital trends defining 2025 appeared first on Inside Retail Australia.

Other 130

Other Customer Retention Engagement Strategy 130

Retail Focus

OCTOBER 28, 2024

After all, it’s one of the best ways to attract customers and boost engagement. Sometimes, it’s a good idea to look at other successful online sectors for inspiration. Sephora has also introduced spin-to-win games that are designed to keep customers engaged and drive purchases.

Engagement 130

Engagement Customer Engagement Design Retail Design 130

Inside Retail

MARCH 31, 2025

One of the key drivers in Papa Flocks expansion is community engagement. Community engagement is at the heart of Papa Flocks growth strategy. The dynamic ways we connect with our community, especially through our playful social media presence and secret menu items, set us apart and help us build engagement and loyalty, Korbel added.

Social Media 130

Social Media Expansion Engagement Location 130

Inside Retail

NOVEMBER 21, 2024

We’ve got some other fun and exciting personalisation options coming soon, so keep an eye out.” We’ve been adapting our tech for phone cases to create a luggage case that’s ultra-lightweight with enhanced impact absorption, along with many other features that ensure this case stays with you through any adventure,” he added.

Accessories 130

Accessories Accessories Engagement Space 130

Inside Retail

DECEMBER 17, 2024

Up until now, our [direct-to-consumer] DTC [offering] has been exclusively digital, so it felt like the right moment to meet customers in person and engage with them directly. Pop-ups also create buzz and a sense of urgency, which can be powerful for consumer engagement. IR : How do you plan to approach overseas expansion?

Strategy 130

Strategy Fashion Curate Expansion 130

Retail Focus

MARCH 19, 2025

However, it is also worth noting that, for SMEs, there are other potential barriers to tackling staff turnover to keep in mind, including: the relative importance of a single staff member; lack of promotion opportunities; time and cash flow restraints; limited employee benefits; and financial uncertainty. Entertainment / Leisure – 29.1%

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Flow Advertising Management Balance 147

Inside Retail

FEBRUARY 3, 2025

However, a smooth store opening was executed by investing time with the internal team and engaging with brand partners in the lead-up. If you listen to our podcasts and through our video and other channels, they’re genuine conversations, and over time that has enabled Adore to become very trusted within the beauty community.

Marketing 250

Marketing Fashion Location Perspective 250

Inside Retail

MARCH 3, 2025

We talked with leading retail experts from Adore Beauty, T2, Coco Republic, Jeanswest, and 2XU about customer loyalty, seamless commerce and customer engagement when the headwinds abound. However, some retailers arent seeing social media engagement translating into sales. How has customer behaviour changed?

Social Media 130

Social Media Promotion Engagement Consumer 130

Inside Retail

OCTOBER 20, 2024

At the end of the day, the customer’s connection with a well-informed and engaging store associate in conjunction with exclusive beauty services, such as Ulta Beauty’s robotic eyelash extension machine, is the winning combination to excite the customer and lead to profit.

Consumer 130

Consumer Accessories Accessories Engagement 130

Inside Retail

MARCH 24, 2025

The international success of prominent K-pop artists such as BTS, Blackpink, and Stray Kids has catalysed unprecedented levels of consumer engagement, resulting in expanded market opportunities for merchandising. “Singapore is a key market with a passionate fanbase and high consumer engagement.

Merchandising 130

Merchandising Artistic Social Media Light 130

Inside Retail

DECEMBER 8, 2024

Every day we get to engage with our customers and the parenting community and we get instant feedback of what new and expecting parents want, shared Simmonds. The other element of it is that Due has been created to be a global brand, and we think that there’s an opportunity for it to be taken overseas, noted Simmonds.

Line 230

Line Concept Engagement Location 230

Retail Focus

NOVEMBER 27, 2024

While there are some more obvious steps retailers can take to bolster sustainability such as switching plastic-based bags for paper alternatives and putting in place product recycling schemes, other actions may not be so apparent. These glue-free tiles are not only durable and easy to maintain but also recyclable at the end of their life.

Space 289

Space Interior Balance Design 289

Inside Retail

NOVEMBER 27, 2024

“While Australians continue to face cost-of-living pressures, particularly in a high-interest rate environment, we’ve seen that they’re still willing to spend, particularly on others during key gifting moments like Black Friday,” James Holloman, David Jones’ chief marketing officer, told Inside Retail.

Promotion 241

Promotion Advertising Department Stores Contrast 241

Inside Retail

FEBRUARY 19, 2024

Rather than investing in and delivering on their brand promise, they focus on other, often supplementary, marketing strategies such as launching engaging campaigns, brands may believe they can substitute competence with warmth. As it stands, these, and many other, brands may want to take a page out of her marketing playbook.

Marketing 290

Marketing Engagement Strategy Social Media 290

Retail Focus

FEBRUARY 21, 2025

This is why automated gaming in virtual casinos is unique: Automated games provide immediate outcomes, so you won’t have to wait for dealers or other players. Players get a genuine and engaging gaming experience. Live Interaction Live casinos are notable for real-time engagement.

Engagement 130

Engagement Contrast Other Flow 130

Inside Retail

APRIL 29, 2024

. “We have also seen a meaningful increase in customers interacting with our digital platforms and loyalty programs which is allowing us to engage on a more personalised basis with these customers.” Other sales revenue stood at $182 million. ” Supermarket sales revenue increased 5.1 per cent to $9.07

Engagement 278

Engagement Planning Other 278

Inside Retail

AUGUST 15, 2021

Our customers include working professionals, last-minute shoppers, mums and others working from home and people who are looking at saving costs, but who don’t want to sacrifice the quality of their purchases,” Kohli said. . “At the moment we have a 99.7-per-cent

Location 331

Location Engagement Strategy Other 331

Inside Retail

OCTOBER 22, 2024

JF: My current leadership style is collaborative, engaging, active listening, and equally, I would say, inspirational, which would probably be the words my team would use to describe me. IR : How would you explain your current leadership style and do you think your team would use the same words to describe you?

Management 246

Management Strategy Other Balance 246

Inside Retail

MARCH 4, 2025

IR : How do you collaborate with other departments, like product development or marketing, to ensure customer insights are acted upon? This helps keep customers top of mind for both our teams and our business and reminds us about the importance of remaining curious and engaged with customers as we shape and evolve our customer offer.

Strategy 130

Strategy Rhythm Other Management 130

Inside Retail

FEBRUARY 26, 2025

Revenue from Coles’ ‘other’ segment declined 10.7 “James will be remembered for his strategic decision-making, active shareholder engagement and focus on operational excellence and capital allocation,” said Allen.

Tailored 165

Tailored Engagement Management Other 165

Inside Retail

JANUARY 16, 2025

Mandeep Chopra: Collaborations have been a successful strategy for brands to expand their reach and connect with audiences they may not typically engage. There are also numerous other collaborations with international, regional, and local brands. Why do you think collaborations resonate so strongly with todays consumers?

Art 130

Art Consumer Boutique Engagement 130

Inside Retail

FEBRUARY 2, 2025

Stores that combine e-commerce efficiency with physical engagement such as AR-assisted shopping or experiential pop-ups will thrive. The brands emphasis on inclusivity and mental health aligns with Gen Zs values, translating online engagement into direct sales through integrated shopping features on TikTok and Instagram.

Social Media 130

Social Media Beauty and Health Pattern Engagement 130

Inside Retail

MAY 31, 2023

Others are more novel, such as experiential retailing, retail greening, and collaborative marketing. Using these techniques, retailers can create a positive and engaging shopping experience for their customers, build strong relationships, and drive sales growth over time.

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Layout Promotion Social Media Display 334