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Meet the head of marketing behind Swaggle’s most engaging campaigns

Inside Retail

Emma Wynne is the head of marketing at Swaggle and was in the trenches at the startup well before its live date. Since being back in Australia, I’ve been helping to grow new businesses launching Kind bars at Mars, and driving growth at Providoor, before moving to Swaggle as the head of marketing. IR: Who are your business heroes?

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Boost Your Marketing Performance in 2024 with Top Customer Engagement Tools

Retail Focus

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. These tools are indispensable for implementing marketing automation, delivering tailored communication, and making data-informed decisions to enhance your campaign’s return on investment (ROI).

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Sydney Fish Market names Daniel Jarosch as its new CEO

Inside Retail

Sydney Fish Market has appointed Daniel Jarosch CEO, effective November 25. Sydney Fish Market has also appointed Adam Mourad, who previously worked for Woolworths, as chief commercial officer. Sydney Fish Market has also appointed Adam Mourad, who previously worked for Woolworths, as chief commercial officer.

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The impact of gamification on retail customer engagement

Inside Retail

The growth of gamification In 2021 the gamification market was estimated to be US$12.35 Increased engagement leads to higher sales. Shoppers today are happy to be entertained, nudged, challenged, and engaged beyond a product transaction,” said Kate Musgrove, MD at Bazaarvoice at Asia Pacific. Increase customer engagement.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matter what’s coming next.

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Mastering customer engagement: The key to retail and e-commerce success

Inside Retail

In today’s hyper-competitive landscape, mastering customer engagement isn’t just an option – it’s essential for survival and growth. That’s a big gap when you consider that ‘ace’ brands enjoy 59 per cent higher engagement and 74 per cent more purchases per user. Data-driven personalisation: A game-changer.

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Early, exclusive, engaging: How retailers can leverage their sale season data

Inside Retail

Opt-in opportunities : Allow customers to control how they engage with your brand by providing options for SMS, email, or web and app push notifications. Personalised messaging : Send targeted emails and on-site messages that appeal to individual preferences, increasing the likelihood of engagement.