Inside Retail

OCTOBER 27, 2024

Transparent communication : Include privacy-compliant banners that inform customers of data collection practices, making it easy for them to understand and manage their preferences. Opt-in opportunities : Allow customers to control how they engage with your brand by providing options for SMS, email, or web and app push notifications.

Engagement 130

Engagement Strategy Customer Engagement Promotion 130

Inside Retail

JULY 25, 2024

SMS delivers brands a quick impact, a high traffic spike and higher sales according to research – so retailers who have not adopted it as a cornerstone of their marketing programs are likely losing sales to their competitors. It works with some of the biggest brands in streetwear including Nike and Jordan, all the way through to Supreme.

Engagement 147

Engagement Flow Consumer Marketing 147

Retail Focus

DECEMBER 12, 2024

Numerous conferences and sessions held over the first two days provided a comprehensive overview of market trends, featuring many exclusive international speakers. Retail investment has been especially driven by the strong performance of the Italian, Portuguese, and Spanish markets, alongside robust results in the UK.

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Expansion Retail Space Space Marketing 264

Inside Retail

APRIL 3, 2024

Here, Alias Mae’s general manager Kendra Anastasiadis speaks to the evolution of the business, which she joined in 2017 as the customer service and wholesale manager, how it diversified into direct-to-consumer (DTC) e-commerce, and what is next for the business. Our major wholesale accounts are managed in-house.

Marketing 178

Marketing Social Media Management Boutique 178

Retail Focus

FEBRUARY 20, 2024

Retailers and brands who outsource post-purchase updates to third-party fulfillment or courier companies could be missing out on valuable customer engagement opportunities, according to the latest research from Scurri , the next-generation delivery management platform.

Customer Engagement 147

Customer Engagement Engagement Management Consumer 147

Retail Focus

JULY 17, 2024

The potency and power of teamwork are today vital success factors in the dynamic field of property management. It is more crucial than ever for teams inside the property management industry cooperate productively as property operations get more complicated and client expectations rise.

Management 130

Management Promotion Hobbies Engagement 130

Retail Focus

MAY 30, 2024

Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.

Management 147

Management Customer Retention Strategy Engagement 147

Retail Focus

APRIL 18, 2024

Delivery management platform, Scurri , today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion in 2023.

Merchandising 147

Merchandising Management Customer Engagement Engagement 147

Inside Retail

JUNE 30, 2024

From acquiring an engagement ring to buying a wedding dress, few life events are as rife with retail opportunities as planning and hosting a wedding. billion last year, the bridal wear market is expected to reach US$18.54 percent in this time frame, Maximize Market Research states. Valued at US$11.85

Social Media 263

Social Media Accessories Accessories Engagement 263

Retail Focus

OCTOBER 27, 2021

Krister Mattsson, managing director of Ingka Investments, Ikea’s property-buying arm, said: “We are delighted to have signed this agreement for a property on one of Europe’s busiest shopping streets and it represents another opportunity to create a more accessible, affordable and sustainable Ikea for our customers.

Accessories 306

Accessories Accessories Planning Management 306

Inside Retail

NOVEMBER 17, 2024

Sydney Fish Market has appointed Daniel Jarosch CEO, effective November 25. Jarosh has more than 30 years of expertise and has been the CEO and investment director of Aeria Management Group (previously Sydney Metro Airports) since 2015.

Marketing 130

Marketing Management Engagement Planning 130

Inside Retail

AUGUST 14, 2024

Despite launching in select markets less than a year ago, in September 2023, TikTok Shop aims to grow its US e-commerce sales to US$17.5 Social commerce vs e-commerce The shareable short-form content app has taken e-commerce to new heights and accelerated what marketing experts refer to as social commerce.

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Shopping Promotion Marketing Form 263

Inside Retail

FEBRUARY 29, 2024

Inside Retail managing editor of premium and features Heather McIlvaine said the results demonstrate that you don’t need to have the biggest team or budget to deliver an exceptional customer experience. .” Retail Supplier of the Year – nominated by Greencross – was Savourlife.

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Management Engagement Fashion Other 306

Inside Retail

MAY 2, 2024

But many brands are simply copying and pasting their millennial marketing playbook for the next generation, according to Ypulse senior content marketing manager Anastasia Pelot. Merging conversational commerce with their core values is really the key to engaging in a very authentic way with Gen Z,” stated Pelot.

Strategy 264

Strategy Engagement Marketing Outdoor 264

Inside Retail

JULY 8, 2024

The reported closure of Microsoft’s brick-and-mortar stores managed by authorised retail partners in China has raised questions about the tech giant’s strategy in the world’s second-largest economy and whether the move is counterintuitive when the market’s consumer electronics sector has seen a sign of recovery. billion, in 2023.

Consumer Electronics 264

Consumer Electronics Strategy Consumer Management 264

Inside Retail

MAY 4, 2022

It is the new search, the new storefront and the new helpdesk,” observes Etienne Mérineau, senior director of marketing at Hootsuite. No longer deemed as an afterthought just for Gen Z, social commerce has evolved in leaps and bounds, engaging people from all backgrounds and demographics.

Social Media 325

Social Media Advertising Engagement Management 325

Inside Retail

DECEMBER 10, 2023

From the moment a purchase is confirmed to when it arrives at the customer’s doorstep, Klaviyo ’s intelligent marketing automation tools track progress and inform customers where their eagerly anticipated purchase is at. These emails are no longer just a nice-to-have – they need to become a key part of your customer service strategy.”

Strategy 290

Strategy Flow Engagement Customer Engagement 290

Retail Focus

FEBRUARY 6, 2023

These cutting-edge solutions will help retailers optimize customer loyalty and stay ahead of the curve in an ever-evolving market. EuroShop 2023 will also be focusing on key topics such as Connected Retail, Smart Store, Energy Management, Third Places, Customer Centricity, Experience and Lively City Centres.

Visual Merchandising 303

Visual Merchandising Light Concept Merchandising 303

Inside Retail

JUNE 13, 2024

China – the world’s fastest-growing coffee market – has experienced a downturn with significant players like Luckin Coffee and Starbucks reporting a decrease in sales in the first quarter of the year. Cotti Coffee’s latest marketing move to offer all beverages for RMB9.9 How does Cotti Coffee’s business model support its rapid growth?

Strategy 261

Strategy Expansion Marketing Management 261

Inside Retail

JUNE 5, 2022

The great thing about this transformation success story is that to bolster its online experience, Purebaby shifted from focusing on purely promotional marketing to building up robust lifecycle programs. And know that the data you need to market to individuals with the right level of relevance and privacy doesn’t come easily.

Engagement 242

Engagement Consumer Customer Engagement Strategy 242

Inside Retail

APRIL 18, 2024

“The process involved navigating significant challenges, particularly in maintaining business operations and engaging with potential buyers to ensure they had the necessary context for an informed decision,” Liquor Loot’s founder and director Joel Hauer said, referring to the administration.

Engagement 264

Engagement Marketing Management Shopping 264

Inside Retail

FEBRUARY 15, 2022

People leaders will be considering how these market conditions can be harvested in a sustainable way. In the short term, it will be important to engage and prepare teams adequately for what’s ahead, and to generate excitement about what can collectively be achieved.

Engagement 246

Engagement Gifts Management Form 246

Inside Retail

JULY 22, 2024

Earlier this month, Desigual partnered with Melbourne-based brand management firm O’Rourke Showroom to unveil its spring-summer collection, further expanding its retail distribution in Asia Pacific. Growing our existing wholesale partners is the main goal and the genesis of the push for further brand presence in the market.

Expansion 261

Expansion Strategy Fashion Engagement 261

Retail Focus

DECEMBER 18, 2023

One of the most cherished traditions during this season is the Christmas market, where locals and tourists alike gather to revel in the magic of the holidays. These markets, known for their twinkling lights, festive decorations, and the aroma of mulled wine and roasted chestnuts, are a quintessential part of the European yuletide experience.

Marketing 147

Marketing Consumer Gifts Engagement 147

Inside Retail

MAY 23, 2023

Canada Goose is set to make a foray into Australia under a brand management agreement reached with Brand Collective. With Brand Collective’s unique ability to bring brands to life, Australians can now engage with all that Canada Goose has to offer in an unfiltered way.” The brand’s revenue increased 65.4 per cent to US$84.5

Brand Management 275

Brand Management Engagement Management Consumer 275

Inside Retail

JULY 23, 2024

Panellists discussed digital innovations ranging from leveraging new technologies and tailoring digital marketing solutions to optimising supply chains. Second, social media has now evolved into social commerce, with upwards of 80 per cent of social media users engaging in shopping-related activities.

Social Media 288

Social Media Tailored Engagement Contrast 288

Inside Retail

SEPTEMBER 11, 2023

Within our market, most outdoor retailers are focussed on providing value to members through discounts, and those more progressive are providing events and exclusivity,” said Kathmandu’s loyalty program manager, Elaine Nguyen.

Outdoor 264

Outdoor Engagement Marketing Management 264

Inside Retail

AUGUST 3, 2023

David Jones has joined the growing ranks of major retailers to establish their own retail media sales and management business. James Holloman, chief marketing officer at David Jones, says Amplify can help brands increase customer spend and acquire new customers. We want to partner with brands to achieve their marketing objectives.”

Department Stores 246

Department Stores Advertising Display Engagement 246

Inside Retail

NOVEMBER 14, 2022

This means adopting new-generation technologies such as digital signage, powered by a robust operating system, enabling remote management, personalisation and interactivity with in-store signage. “As We work alongside marketers and store-improvement teams from building the vision for in-store digital signage to deploying it.”

Engagement 289

Engagement Customer Engagement Strategy Promotion 289

Inside Retail

OCTOBER 29, 2024

“Mosaic Brands continues to be an exciting opportunity to reshape a business with a clearly defined market proposition for its target customers, and employees, that we can be proud of,” Berchtold said in a statement. Today, a physical presence is a brand’s most manageable, tangible, and measurable marketing tool,” Gray reaffirmed.

Apparel 264

Apparel Engagement Curate Location 264

Inside Retail

SEPTEMBER 3, 2024

It’s anticipated that the global AI retail market will soar past A$36 billion by 2028 and exceed A$70 billion by 2032, highlighting its growing importance and undeniable impact. Personalised recommendations: You can tailor marketing and product suggestions based on purchase history and browsing behaviour.

Tailored 245

Tailored Shopping Layout Promotion 245

Inside Retail

JUNE 18, 2024

Lego created the IEA business unit to capture the opportunity in markets like Indonesia, which it sees as being key to its growth strategy. We are also engaging with our local fans by celebrating the uniqueness of the market,” he added. “In We have built a strong foundation here over the past decade.” billion last year.

Marketing 147

Marketing Strategy Architecture Display 147

Inside Retail

SEPTEMBER 2, 2024

Here, Ludovic Dellazzeri, managing director of Ghd Australia , discusses the secret to customer satisfaction and whether or not the brand plans to establish a direct-to-consumer bricks-and-mortar offering in pursuit of delivering an impeccable customer journey. Since 2001, Ghd Australia has continuously innovated in the haircare space.

Engagement 278

Engagement Consumer Balance Concept 278

Inside Retail

MAY 23, 2024

It is essential for consistency, ensuring that the marketing promises are reflected in the customers’ real-world experiences. This retailer was once a market leader and superstar but suffered a severe reputation hit due to potentially minor but critical oversights.

Social Media 273

Social Media Strategy Engagement Marketing 273

Inside Retail

MAY 27, 2021

Many retailers have been forced to find new ways to engage their customers, sustain their businesses and find new opportunities for growth leading to an accelerated shift from physical retail to e-commerce. E-commerce has seen exponential growth over the past year as the world went into pandemic-fuelled lockdowns, travel bans, and closures.

Tailored 246

Tailored Engagement Perspective Customer Engagement 246

Inside Retail

NOVEMBER 15, 2023

Coles Liquor has partnered with not-for-profit DrinkWise to introduce in-store signage that gives customers easier access to support services if they need help managing their alcohol consumption. The rollout follows extensive trials at several stores in Queensland, NSW, SA and WA, where the signage received a positive customer response.

Promotion 246

Promotion Management Engagement Strategy 246

Inside Retail

NOVEMBER 4, 2024

The downfall of the almost 40-year-old business raises the question of whether this is a sign of things to come as retailers struggle to compete with the increasing e-commerce capabilities and convenience of retail goliaths on the global market, or whether it is a case of Harrolds facing a ‘perfect storm’ of challenges on multiple fronts.

Shopping 263

Shopping Marketing Flow Strategy 263