Retail Focus

FEBRUARY 13, 2025

Delivery management platform and post-purchase experience provider, Scurri , today reported a record-breaking performance in 2024, announcing it had processed 154 million shipments through its platform last year, increasing from 115 million in 2023. Scurri facilitated a Gross Merchandise Value (GMV) of total shipments of 16.5

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Inside Retail

NOVEMBER 7, 2023

Fashion retailer H&M has launched its refurbished flagship store at Pitt Street in Sydney, coinciding with the appointment of Anna Baldwin as the new country sales manager for Australia and New Zealand. The post H&M names new ANZ country manager, opens refurbished Sydney flagship appeared first on Inside Retail Australia.

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Theatro

NOVEMBER 19, 2024

By offering real-time assistance and on-demand knowledge, Theatro IQ helps retailers maximize their technology investments and leads to enhanced employee engagement, reduced turnover, and improved customer experiences. Balancing these expectations with cost-effective service delivery presents a significant challenge.

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Inside Retail

OCTOBER 29, 2024

If approved by shareholders, it will create a leading retail group with more than 780 stores across Australia and New Zealand, with a large and highly engaged customer base and capital to fund future investment and growth,” she added. For Walker, this is where Mosaic Group’s brands have gone wrong.

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Inside Retail

JULY 12, 2023

Without discounting the value of discussing problems you’re having at work with relevant superiors, meditation practices can do a lot to help you manage your stress in situations like these. Sometimes, this practice can also help us manage difficult emotions related to other people. Don’t expect the mind to be quiet – it won’t be.

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Retail Focus

DECEMBER 12, 2024

featured speakers such as Beatrice de Quinsonas Drouas, Director of Research at BPCE Solutions Immobilires; Mathieu de Mallman, Global Head of Retail and Healthcare at AXA IM ALTS; Eric Decouvelaere, Head of EMEA Urban Destinations at CBRE Investors Management; and Romain Muller, Head of Investment Management Retail at Union Investment.

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Inside Retail

OCTOBER 22, 2024

Inside Retail spoke to Fenske to unpack her view on managers versus leaders, how her leadership style has evolved with time and experience and why she continues to reinvest in her professional development. IR : Being a manager and a leader are two entirely different roles. But our store managers lead larger teams than most people.

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Retail Focus

NOVEMBER 18, 2024

In addition, Beaverbrooks is the only organisation in Best Companies’ history to have achieved the prestigious three-star accreditation for workplace engagement for 19 consecutive years. Anna Blackburn, Managing Director at Beaverbrooks, said: “Mark’s leadership continues to inspire and shape the direction of our company.

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Inside Retail

NOVEMBER 4, 2024

“Myer and Apparel Brands have highly complementary store footprints and customers who will benefit from an expanded omnichannel ecosystem that enables them to engage with the Group’s loved brands when and how they want,” said Wirth in a statement.

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Inside Retail

APRIL 14, 2025

Growth initiatives for the market include product and service innovation, engaging consumers digitally, enhancing operational execution and focusing on cost management to support profit growth. Collins Foods has successfully operated KFC restaurants for over 50 years, said Xavier Simonet, MD and CEO.

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Inside Retail

JANUARY 6, 2025

And some seven years on, much to the dismay of retailers, it is now starting to shake the tree and become a real force in the market , as Australian shoppers increasingly turn to alternatives to manage the cost-of-living crisis. million shoppers, in a time when many retailers struggled to maintain shopper engagement. billion in 2022.

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Inside Retail

NOVEMBER 5, 2024

In an industry where customer service and emotional engagement is more critical than ever before, this collaboration between human workers and machines is key to maintaining a productive and enjoyable shopping environment, for both staff and customers.

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Inside Retail

MARCH 20, 2025

In an industry where people are the backbone of success, effective HR strategies play a pivotal role in shaping workforce engagement, productivity, and long-term retention. Managing large teams and navigating the complexities of the people department has its hurdles, but its incredibly rewarding.

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Retail Focus

JANUARY 2, 2025

On this, he said experiential marketing will continue to thrive, offering innovative ways for brands to engage consumers in meaningful, real-life interactions. As for 2025, Barnes said trends seen take shape in 2024 are poised to deepen and evolve throughout the next year.

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Inside Retail

NOVEMBER 4, 2024

Tough times “We’ve poured everything into it, given it every opportunity and it got to the point where it just couldn’t work,” Ross Poulakis, Harrolds Group’s managing director, told Inside Retail. The luxury retailers that are thriving have managed to find that sweet spot between their digital and physical offerings,” Gray said.

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Inside Retail

NOVEMBER 28, 2024

Jerome Bellony, managing director of Clarins Australia and New Zealand, spoke with Inside Retail about entering a new era in how the business connects with customers. This complements, rather than replaces, our retailer partnerships, ensuring we meet customers wherever they choose to engage with us.

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Inside Retail

FEBRUARY 3, 2025

For retailers, this raises a pressing question: Do you still need a stand-alone CDP, or can a customer engagement platforms built-in CDP meet your needs? The rise of embedded CDPs As customer engagement platforms evolve, many are incorporating built-in CDP functionalities.

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Retail Focus

NOVEMBER 27, 2024

Kevin Johnson, retail manager at Gerflor, and Lee Jacovou, key account manager, said retailers are increasingly recognising that sustainable flooring offers a powerful combination of long-term durability and a reduced ecological footprint. “We

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Inside Retail

APRIL 6, 2025

They are shifting focus to internal optimisation, improving management efficiency, and reducing operational costs. Wangfujing has launched culturally themed floors that celebrate heritage and storytelling, while Parkson has introduced beauty sections where consumers can test products and engage with brand narratives.

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Retail Focus

JANUARY 6, 2025

Pricer , the leading in-store automation andcommunication solutions provider, has announced its availability on Google Cloud Marketplace, allowing retailers to quickly deploy and seamlessly integrate Pricers ESLsolutions within their Google Cloud engagement as part of their digital transformation strategies for their store networks.

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Inside Retail

OCTOBER 29, 2024

Seeing your physical retail as your most manageable, tangible and measurable channel has never been more important. To craft remarkable physical retail spaces, forward-thinking retailers can focus on what we call the SUPER approach: Surprising, Unique, Personalised, Engaging, and Repeatable. This plays a role in memory recall.

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Inside Retail

NOVEMBER 11, 2024

We are transforming our brand experience to deepen our engagement with kids and kidults in Asia,” Leo Tsoi, CEO at Toys ‘R’ Us Asia, told Inside Retail. Customers appreciate the interactive and engaging environments, enjoying hands-on experiences that go beyond traditional retail.

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Inside Retail

OCTOBER 18, 2024

Our company started with a dream and I think we would say that we’re still a dreaming and innovation company at heart,” Rebecca Cai, general manager for APAC at On, told Inside Retail. “I I think it goes back to the vision that we have at On: We want to build the most premium global sportswear brand,” she added.

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Inside Retail

DECEMBER 5, 2024

Why has Parachute managed to survive the DTC boom Over the past decade, some DTC brands, like Glossier and Warby Parker, have successfully gone through ups and downs to stay on top of the retail ladder, whereas other brands, like Allbirds, have struggled to stay afloat. Our North Star has always been centered on repeat customers.

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Inside Retail

NOVEMBER 17, 2024

Jarosh has more than 30 years of expertise and has been the CEO and investment director of Aeria Management Group (previously Sydney Metro Airports) since 2015. Before that, he held senior executive positions in real estate fund management and private equity real estate companies.

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Inside Retail

FEBRUARY 17, 2025

million Friends for Life loyalty program members, with Reo managing end-to-end service delivery including onsite, offsite and in-store retail media solutions. Reo will also provide a dedicated media sales team and will assist in the installation and management of Petbarn’s in-store screen network nationwide.

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Inside Retail

MARCH 30, 2025

Despite this physical expansion, the company managed to increase store revenue by 43.9 Immersive offline stores will remain essential, offering vibrant designs, themed displays, and social spaces to engage young consumers. As competition grows, innovation, user engagement, and unique experiences will be key. per cent, to RMB3.83

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Inside Retail

JANUARY 28, 2025

Henne has a dedicated customer relations manager who is responsible for emailing and texting with customers and providing a bespoke brand experience. Bartel and Ring leveraged the engaged community and customer base they had garnered with The Connection to launch Henne with a limited range of base collections.

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Retail Focus

MARCH 19, 2025

With this in mind, the experts at RotaCloud workforce management software for growing businesses have shared tips to increase employee retention and reduce staff turnover for 2025. RotaClouds co-founder Joel Beverley Firstly, when looking at what impacts employee retention, these can be split into push and pull factors. This drops to 43.2%

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Inside Retail

FEBRUARY 3, 2025

However, a smooth store opening was executed by investing time with the internal team and engaging with brand partners in the lead-up.

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Inside Retail

DECEMBER 12, 2024

Her natural affinity for detail has aided her career progression from e-commerce manager to data expert. “A former manager used to refer to me as ‘special ops’ because she said I have this ability to dig into the detail of things and find creative solutions for things,” Van Bruggen shared. .”

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Inside Retail

MARCH 25, 2025

Sales tend to surge in the final two weeks of Ramadan, and understanding these peak periods allows brands to optimise promotions and inventory management accordingly, he said. This year, Ramadan began on February 28 and ends on March 30. Further reading: How pureplay retailers can create immersive experiences online.

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Inside Retail

OCTOBER 27, 2024

As Singapore is a strategic gateway to the Southeast Asian market, it was imperative that we launched stores here,” Washing Zhong, country manager at Descente Singapore, told Inside Retail. million individuals engaged in various formats of golf. The company also plans to increase its presence across the island and beyond. “As

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Retail Focus

JANUARY 24, 2022

– Whatever the store size, it’s an opportunity to celebrate moments of engagement. THE MEDIUM IS THE MESSAGE – Aside from levels of human service, how can physical spaces continue to engage? DOES SIZE MATTER? Agility and adaptation are the key, with cues from pre-covid trends.

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Inside Retail

NOVEMBER 27, 2024

“This year it feels like Australian retailers have opted for a longer sales period starting their Black Friday promotions weeks before the day,” Locke Fitzpatrick, digital marketing manager at LSKD, told Inside Retail. “We We have seen the trend for a few years now and have definitely joined the party in previous years.”

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Inside Retail

FEBRUARY 17, 2025

From a strong management team with market insight to continuous product innovation, a brands success hinges on its ability to adapt, engage, and deliver value to consumers. According to the expert, product innovation helps brands stand out, while a balanced product pipeline with core items and new releases keeps consumers engaged.

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Retail Focus

OCTOBER 31, 2024

His appointment marks a pivotal moment for Akeneo, aligning with the company’s accelerated global expansion and commitment to delivering innovative, AI-driven product solutions that engage consumers worldwide.

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