Retail Focus

NOVEMBER 18, 2024

In addition, Beaverbrooks is the only organisation in Best Companies’ history to have achieved the prestigious three-star accreditation for workplace engagement for 19 consecutive years. Mark is the third generation of Beaverbrooks and his career spans 45 years, during which he has consistently placed people at the heart of the business.

Boutique 182

Boutique Engagement Location Management 182

Inside Retail

NOVEMBER 4, 2024

After years of “right-sizing” under former CEO John King, Myer’s acquisition of Premier’s Apparel Brands would add 719 store locations to its portfolio and give it access to a greater suburban and regional demographic.

Apparel 252

Apparel Curate Balance Strategy 252

Inside Retail

NOVEMBER 10, 2024

“It’s a unique opportunity with all the corporates in the area – in an office, there’s always someone having a baby or getting engaged or all of those sorts of cool things and then there’s the whole corporate gifting piece,” Barnes said.

Boutique 278

Boutique Gifts Department Stores Consumer 278

Inside Retail

NOVEMBER 28, 2024

This complements, rather than replaces, our retailer partnerships, ensuring we meet customers wherever they choose to engage with us. Once we have gathered insights and feedback from this launch, we will assess opportunities to expand into other key locations within the region. IR : Who is the Clarins customer in the ANZ region?

Concept 246

Concept Boutique Tailored Expansion 246

Inside Retail

JANUARY 29, 2025

Adore Beauty’s second store is set to open at Watergardens in early March, while additional locations will launch later this year. Sarah Mullen, COO of Adore Beauty, said the varied in-store brand and product range reflects how Australian shoppers want to engage with beauty this year.

Boutique 218

Boutique Curate Light Engagement 218

Retail Focus

DECEMBER 6, 2024

It involves connecting the dots between various touchpoints, including online stores, physical locations, customer support, and marketing communications. Provide personalized experiences that foster loyalty and engagement. This consistent engagement strengthens your relationship with the customer and keeps your brand top of mind.

Marketing 130

Marketing Social Media Engagement Customer Retention 130

Inside Retail

FEBRUARY 17, 2025

’s 35,000+ asset locations, Petbarn is now uniquely positioned to engage customers at every step of their journey.” Media chief retail officer. “Whether through onsite, off-site and in-store media channels, or through extended audience targeting across Ooh!’s ” Petbarn has over 241 stores in Australia.

Engagement 130

Engagement Management Location Consumer 130

Inside Retail

DECEMBER 5, 2024

In addition to thriving DTC operations, there are now 26 physical Parachute stores located across the US. While any brand can acquire a customer for a solo purchase, the founder mused, how a brand continues to engage with said customer and keep bringing them back is what sets it apart as a brand.

Marketing 244

Marketing Design Apparel Consumer 244

Inside Retail

DECEMBER 2, 2024

Among the most crucial are not location, range, sales, store layouts, delivery, competitive prices, or even engaging staff. There are many elements that must come together to create great retail. Instead, it’s how retailers package these components into a retail experience and effectively communicate these benefits to their audience.

Promotion 246

Promotion Form Layout Architecture 246

Retail Focus

JANUARY 2, 2025

On this, he said experiential marketing will continue to thrive, offering innovative ways for brands to engage consumers in meaningful, real-life interactions. The intelligent codes will serve personalised content depending on factors like time of day, store location and consumer behaviour patterns.

Balance 162

Balance Consumer Engagement Marketing 162

Inside Retail

NOVEMBER 4, 2024

The market continues to be challenged with striking a balance between the convenience of digital shopping and the sensory richness of in-person engagement, which high-end luxury shoppers value when making buying decisions,” Gray said. Notably, Harrolds was a latecomer to e-commerce, only launching an online shopping site in 2020. “The

Shopping 263

Shopping Marketing Flow Strategy 263

Inside Retail

FEBRUARY 2, 2025

Stores that combine e-commerce efficiency with physical engagement such as AR-assisted shopping or experiential pop-ups will thrive. The brands emphasis on inclusivity and mental health aligns with Gen Zs values, translating online engagement into direct sales through integrated shopping features on TikTok and Instagram.

Social Media 130

Social Media Beauty and Health Pattern Engagement 130

Inside Retail

DECEMBER 8, 2024

Every day we get to engage with our customers and the parenting community and we get instant feedback of what new and expecting parents want, shared Simmonds. For the time being it will be stocked exclusively at The Memo in-store and location. Over the last five years, The Memo has built its expertise in the pre- and postpartum space.

Line 230

Line Concept Engagement Location 230

Inside Retail

DECEMBER 17, 2024

Up until now, our [direct-to-consumer] DTC [offering] has been exclusively digital, so it felt like the right moment to meet customers in person and engage with them directly. Pop-ups also create buzz and a sense of urgency, which can be powerful for consumer engagement.

Strategy 130

Strategy Fashion Curate Expansion 130

Retail Focus

FEBRUARY 11, 2022

It will be located on the corner of Carnaby Street and Beak Street at 57 Carnaby Street. Samantha Bain-Mollison, Retail Director Shaftesbury says: “We are happy to announce that NICCE will open their first physical flagship store on Carnaby Street in such a prime location under the iconic ‘Welcome to Carnaby Street’ arch.

Location 306

Location Engagement Space Shopping 306

Inside Retail

NOVEMBER 11, 2024

We are transforming our brand experience to deepen our engagement with kids and kidults in Asia,” Leo Tsoi, CEO at Toys ‘R’ Us Asia, told Inside Retail. Customers appreciate the interactive and engaging environments, enjoying hands-on experiences that go beyond traditional retail.

Concept 130

Concept Engagement Light Curate 130

Inside Retail

APRIL 25, 2024

Operated by Coral Coast Distributors, Urban Rampage has stores at 10 locations in regional and remote locations across Western Australia, the Northern Territory and Queensland. However, Urban Rampage says no complaints or evidence of harm have been received and that Asic had not engaged with affected customers.

Target Market 297

Target Market Location Consumer Engagement 297

Retail Focus

JULY 30, 2024

These include knowing the right location to set up shop, cost, merchandising, marketing, and staffing. It’s a fantastic way for brands to trial a location, reach a new audience who may not discover that business online, or showcase a seasonal product – all without having to invest all the expenses which come with a permanent space.

Location 147

Location Tailored Space Retail Space 147

Inside Retail

FEBRUARY 2, 2025

When you look at the data the most engaged imagery is not runway imagery, in fact, the least engaged photos are models on catwalks, revealed Atkinson. I ended up [locating the showroom] in the West Village because, to me, the consumer was right there, stated Atkinson.

Fashion 147

Fashion Perspective Engagement Marketing 147

Inside Retail

AUGUST 15, 2021

The service is currently available from 10am to 6pm daily, but the company says that as it expands opening hours and locations will expand. The brand said it plans to expand to 200 locations globally by the end of this year. Geezy Go operates its own network of drivers to ensure its on-demand delivery service.

Location 331

Location Engagement Strategy Other 331

Retail Focus

FEBRUARY 7, 2023

EuroShop’s Store Design Stage, located in Hall 13, will host a series of engaging lectures on topics related to retail design and planning, offering insights and inspirations to retail professionals. The lecture programme, available online, will be interpreted into both English and German.

Visual Merchandising 312

Visual Merchandising Merchandising Design Concept 312

Inside Retail

OCTOBER 22, 2024

After starting with a single, quaint location in Nottingham, England, in 1970, Paul Smith now has 130 stores in over 60 countries. We will explore innovative ways to engage and connect, ensuring that Sir Paul’s values shine through in every communication. In what ways does this location differ from the previous San Francisco store?

Balance 130

Balance Tailored Fashion Merchandising 130

Inside Retail

OCTOBER 21, 2024

Traditionally, consumers looked to brands like Wedgewood and some of the more premium brands in the portfolio for wedding and engagement gifting. It is much easier to negotiate premium locations in the shopping mall because we have the breadth of the portfolio. NA: That’s a really good question.

Gifts 264

Gifts Department Stores Consumer Strategy 264

Inside Retail

OCTOBER 21, 2024

“Brick and mortar are one of the key fundamentals to our business and we strive to build a strong relationship with malls to identify the best locations that complement our target consumer journey. According to Loong, while the company has increased its store count, e-commerce remains a key channel for the brand.

Strategy 130

Strategy Concept Consumer Fashion 130

Inside Retail

APRIL 29, 2024

Melbourne’s fashion capital Chadstone has been tapped as the second Australian location for New Balance’s UCC format store. Inside Retail spoke to Tim Page, New Balance’s Pacific retail manager, to discuss how the latest Chadstone concept store is creating the next generation of immersive and engaging shopping experiences.

Balance 264

Balance Concept Fashion Engagement 264

Inside Retail

NOVEMBER 11, 2024

According to Hargraves, Google AI favours results that are community-specific – i.e. that match the searcher’s context and location. As Google integrates AI Overviews into Search in Australia, we see a valuable opportunity for small businesses to reach and engage with their customers more effectively,” said Hargraves.

Engagement 130

Engagement Location Space Shopping 130

Inside Retail

MARCH 13, 2025

Fast-growing activewear brand LSKD is well-known for its highly engaged customer base. Here, the brands head of community experience, Jade Cameron, discusses the most effective ways to engage customers. With over 450,000 active customers and an average repeat customer rate of 60 per cent, customer loyalty is key to the brands success.

Marketing 130

Marketing Strategy Engagement Gifts 130

Inside Retail

NOVEMBER 14, 2022

He says it is essential retailers adopt an omnichannel approach, so that online and offline do not compete with each other but work in a hybrid approach complementing each other and driving customer engagement. Personalisation is a key to engagement. French says the goal of digital signage is different for every brand and vertical.

Engagement 289

Engagement Customer Engagement Strategy Promotion 289

Inside Retail

JUNE 4, 2024

The nine affected workers engaged in cashier, baker and kitchen-hand positions at eight 85 Degrees locations in Sydney in 2019. The franchisor of the 85 Degrees cafe chain in Australia has been fined $1.44 million for underpayments at its franchisee outlets in Sydney.

Engagement 299

Engagement Location 299

Inside Retail

DECEMBER 6, 2024

“With the majority of the fourth quarter still in front of us, we are focused on deepening engagement with our guests and bringing new consumers into the brand,” said Meghan Frank, Lululemon CFO. The athletic wear brand’s net income soared 41.5 per cent year-on-year to US$351.9 million as revenue jumped 8.7 per cent to $2.4

Apparel 130

Apparel Engagement Location Consumer 130

Inside Retail

OCTOBER 22, 2024

Inside Retail spoke with Natalie Ellis, vice president and GM for Foot Locker Asia Pacific about why the global retailer selected Melbourne Central as the location for its first new-concept flagship store in Australia, and fourth globally. Inside Retail : Melbourne’s vibrant sneaker culture makes it an ideal location for this launch.

Focal Point 130

Focal Point Reimagine Concept Strategy 130

Inside Retail

NOVEMBER 17, 2024

Our local owner-operators are entrepreneurs who work in their restaurants side by side with their team members each day, engaging and connecting with Guests to ensure a positive experience. HP: Singapore represents a tremendous opportunity for us to engage in the local communities and demonstrate care in ways that are unique to Chick-fil-A.

Expansion 130

Expansion Planning Engagement Marketing 130

Inside Retail

FEBRUARY 23, 2025

What started as a small venture from our home has now found its place in one of Bangalores most premium locations, a testament to our journey and our customers’ love for Shobitam. We aim to educate, engage, and inspire. Our approach goes beyond just selling sarees.

Fashion 130

Fashion Boutique Engagement Expansion 130

Inside Retail

NOVEMBER 1, 2023

Located in Perth’s fast-growing north-eastern metropolitan corridor, Midland Gate has a gross lettable area of 68,600sqm, anchored by Coles, Woolworths and Aldi, in addition to Kmart, Big W and Target. The deal marks Australia’s largest single regional asset transaction since December 2019.

Shopping 278

Shopping Expansion Engagement Management 278

Inside Retail

OCTOBER 30, 2024

This isn’t just a form of brand promotion but a powerful way to attract fan engagement through individuality and storytelling,” she added. The brand has also rapidly expanded its presence in this market, including two major locations in Bangkok and Vietnam’s tourist hotspot Ba Na Hills. billion RMB, accounting for 29.7

Artistic 130

Artistic Social Media Tailored Engagement 130

Retail Focus

JANUARY 7, 2025

When employees feel united, they are more engaged, and their positive energy will be felt by customers, contributing to a welcoming and professional atmosphere. Encouraging Consistency Across Locations For retail businesses with multiple locations, maintaining consistency is key to delivering a uniform experience for customers.

Unity 130

Unity Color Location Advertising 130

Retail Focus

DECEMBER 18, 2024

Located in the Campania region, it joins Hamleys’ existing stores in Rome, Milan, and Bergamo, all of which opened earlier this summer. This exciting new location, with its comprehensive lifestyle offering, perfectly reflects our commitment to creating unforgettable experiences for children and families around the world.

Shopping 147

Shopping Outdoor Curate Accessories 147