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Early, exclusive, engaging: How retailers can leverage their sale season data

Inside Retail

Here’s how you can leverage data, ethically collect customer information, and prepare for a data-driven sales season to maximise the potential of these events. Here’s how you can gather data transparently: First-party data collection : Use competitions and surveys to collect customer information with their consent.

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Boost Your Marketing Performance in 2024 with Top Customer Engagement Tools

Retail Focus

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. These tools are indispensable for implementing marketing automation, delivering tailored communication, and making data-informed decisions to enhance your campaign’s return on investment (ROI).

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Loyalty card wallet app Stocard drawing shoppers to engage with brands

Inside Retail

Retailers have clocked a seismic shift in customers being more open and willing to share their data to enjoy a tailored, holistic and rewarding shopping experience. We can run multiple creative solutions for brands and retailers to engage with the user base.”. To read more, click here to visit the company’s website.

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Sick of hearing about AI? The key is understanding how to make it work for you

Inside Retail

Shopper engagement Chatbots and in-store kiosks: These provide instant assistance to your shoppers seeking information, especially when it comes to those common, easy-to-answer questions. Personalised recommendations: You can tailor marketing and product suggestions based on purchase history and browsing behaviour.

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Navigating the fine line between AI, personalisation and engagement

Inside Retail

Collecting customer information – Know Your Customer – has been a leading trend in recent years. A tailored experience fosters a sense of being valued and understood, that a company knows the consumer and understands their needs. However in the post-cookie, pro-privacy era, this is becoming increasingly complex.

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Revitalising retail: the power of digital signage and kiosk technology

Inside Retail

With the return to bricks-and-mortar shopping, retailers are seeking new ways to connect with consumers in a personalised and tailored way. Digital signs and screens provide a powerful and engaging way for retailers to display ads, videos, and traditional store signs. This will be the key to success offline in the future.

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The rise of personalised shopping experiences

Inside Retail

Personalisation was initially lost in the mass market and the anonymity of online shopping, but retailers are using customer data to create highly personalised shopping experiences, from recommendations to tailored promotions. It then suggests outfits and clothing pieces tailored to each individual’s taste.

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