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As Australia turns the corner into 2025, the gift card industry is undergoing a remarkable transformation, reshaping how Australians celebrate special moments and navigate their budgets. This growth reflects new consumer behaviours, with gift cards becoming an integral part of daily life for Australians. billion in 2028, up from $4.8
After closing its first direct-to-consumer (DTC) store in Australia in the Sydney suburb of Woollahra, the brand initially planned to open a boutique in Bondi Beach. Nevertheless, the brand doesn’t have plans to do a full retail rollout. However, when the opportunity presented, it made sense to pivot to Martin Place.
IR : What is the retail plan for Clarins ANZ and how has this changed from the previous retailer-led approach? This complements, rather than replaces, our retailer partnerships, ensuring we meet customers wherever they choose to engage with us. IR : What is the store design concept and what drove this innovation?
Woolworths Group has pulled the plug on plans to open a Dan Murphy’s store in Darwin after an independent panel ruled that the development should not go ahead. The Gilbert Review has made it clear that we did not do enough in this community to live up to the best practice engagement to which we hold ourselves accountable.
We were able to engage our store teams to assist with online fulfilment. In the past year, one of our proudest initiatives has been formalising our commitment to Reconciliation through our first Reconciliation Action Plan. IR: What are your plans for Witchery going into the next financial year?
Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store. We aim to ensure our community feels supported and satisfied through the whole process.
Inside Retail connected with Millstein to discuss the brands plans to tap into channel expansion and merchandising opportunities and how the founder plans to turn Fishwife into a household name. Weve focused hugely on social media, on both our content and our regular engagement with a community of food enthusiasts and influencers.
With sales expected to skyrocket, it’s crucial for businesses to start planning early to maximise this lucrative period. Giving as the new gifting Social good is at the forefront of consumers’ minds. As summer approaches, retailers are gearing up for the hottest holiday season yet.
An increasingly diverse and inclusive celebration Valentine’s Day in Australia has shown varied engagement levels in recent years. In 2024, about 23 per cent of Australians planned to celebrate the occasion. Categories for Valentines Day gifting have, therefore, been gradually expanding. What are the opportunities now?
The report found that the majority of Gen Z shoppers plan to spend more or the same on Christmas gifts compared to last year and that visiting stores during the festive period is a top priority. Despite being digital natives, 88% plan to visit a physical store during the Christmas shopping period.
Pop Mart’s Hacipupu character also gained significant popularity due to endorsement from K-pop star Chanyeol, though Liu was quick to clarify neither celebrity’s post was part of a planned strategy. “It The inherent unpredictability of these items replicates the thrill of receiving an unanticipated gift. per cent last year.
Digital gift-card provider Prezzee is mulling a float on the Australian Securities Exchange, and is looking at funding options in light of Square Inc’s impending $39 million Afterpay acquisition. Our growth plans can be broadened to include Asia and China and a public company model my assist those outcomes.”. million in FY20.
Poppi gifted full-sized pink vending machines to 32 high-profile influencers stocked with soda cans in anticipation of the 59th Super Bowl. The prestige only gets you so far before the engagement stops converting or having real impact, Walsh elaborated. Second, learn to apologise.
FOR IMMEDIATE RELEASE 78% of Holiday Shoppers Concerned about Store Safety This Year, New Theatro Survey Shows Despite safety concerns, one in four shoppers say they plan to shop more in-person for holiday gifts–but with higher expectations, lower patience and delayed purchases as economic pressures and tech annoyances loom large.
The plan, according to Oroton’s chief executive Jenny Child is to inspire customers to come in-store to check out the technology, as well as invite passersby to engage with the mirrors. The AR displays, which come from fashion tech company Zero10, give customers the opportunity to virtually try on items from Oroton’s new collection.
Over the last year, restrictions around ceremonies and receptions have halted or postponed over 150,000 couples’ plans – that’s over 60% of the number of weddings scheduled to happen in 2020. Newly engaged couples are struggling to find wedding venues, booked up far in advance.?
In May, Peloton CEO Barry McCarthy announced plans to step down. Stallworthy credits this to a well-executed prelaunch campaign that built an engaged database ready to buy or rent. “We For this reason, community engagement is paramount to build on brand trust and equity,” Stallworthy said.
Understanding these patterns helps anticipate future demand and plan better for upcoming events like Easter or mid-year sales. The more information you have, the better you can plan. Segmentation ensures that communications are relevant to each customer group, increasing the likelihood of engagement.
I feel with confidence that anyone who walks through our doors and has an engagement ring made here, no matter what the budget, will walk out with something stunning that will last a lifetime. A lot of people haven’t been able to travel, so they are splurging on gifts for special anniversaries and birthdays instead.
As the industry struggles with multiple external factors and margin pressures, now is the time to start planning for the 2024 festive season. It feels great to report that website visits and social engagement skyrocketed, and top-line revenue and sales volume grew by a few, or even several, per cent. Well, strategy matters.
We’re definitely seeing a highly engaged customer that’s ready to buy, which is fantastic,” he said. On the flipside, consumers prefer to be told what gift to buy (32 per cent) and want to be more thoughtful with their gift choices this Christmas (31 per cent). Offering on- and off-line wishlists.
The House – Bed & Bath brand will offer bedding essentials including bedlinen, sheeting, quilts and pillows, bathroom items such as scales, robes and towels, as well as lifestyle, gifting and decor pieces. Lew believes the brand is well-positioned to compete in these categories on a national scale. “We’ve Bigger and better.
Here’s why this quarter is critical: Consumer behavior shifts toward spending: The holiday season triggers gift-buying, bulk shopping, and a willingness to spend on deals and promotions. Many purchases are carefully planned as consumers actively track deals several weeks in advance.
From the initial welcome series that set the tone for a customer relationship through to re-engagement campaigns that reignite interest and post-purchase flows that build loyalty, establishing an email marketing flow is critical to the success of a retailer-customer relationship.
What is the secret to great workplace culture and engagement? Research consistently shows that if you develop a workplace culture that engages your teams, you will enjoy higher customer satisfaction, loyalty, productivity and profitability, and lower employee turnover. Leaders then create action plans to bring this to life.
Gifts have long since been a consumer favourite for Valentine’s Day celebrations. So, as we approach Valentine’s Day, it brings an opportunity for retailers to plan their marketing strategy around getting more personal with their customers than ever before. How retailers are getting personal.
Irish homeware brand, Murmur has today announced plans to open its first-ever standalone store as part of longer-term ambitions to roll out more stores across the UK and Ireland. . Murmur will sell lines across bedding, soft furnishings, gifting and home fragrance at The Boulevard.
Throughout every year, there are many events and days where causes are recognised or celebrated that offer opportunities for brands to engage with their customers. Earlier this month, we shared how brands can integrate these events into their annual marketing plan, using email , SMS and mobile push functions in Klaviyo’s platform.
For example, our Photo with the Grinch activation [in December 2023] drove over 500 photos in three days, increasing social engagement and brand sentiment. How is that going, and what are the next steps you’re planning to take in this space? IR : What are your plans for Knobby in 2024?
Throughout every year, a multitude of major and minor calendar events offer great opportunities to engage with customers at a time when they are open to shopping for friends, families or themselves. This is a highly effective tool for reaching your most engaged customers. For example, April Fool’s Day is a time for playful humour.
IR: What are Jungle Collective’s plans for the future? LV: We plan on expanding quite heavily into outdoors. There are more males purchasing indoor plants now, either for themselves or as gifts. And how can customers engage in this hobby if they have little green space available? Watch this space! The Good Plant Co.
The stores will offer a mix of international and homegrown brands across beauty, fashion, accessories, watches and jewellery, wines and spirits, gifting and confectionery. One of our key value propositions is to be a ‘valuable travel companion’ and we believe a domestic offering is critical in engaging with travellers,” Tsoukalas said.
The board will advise the group on matters of internal policy, advocacy positions, commercial and partnering decisions, and in the engagement and empowerment of the Indigenous community. An independent panel found that the business didn’t engage with the communities, and prioritised commercial interests over that of the public.
The silly season, as it has come to be affectionately known, is a time when we are expected to be socially available, navigate crowded stores and attempt to find the perfect gifts for loved ones. He “hates surprise gifts and the expectation that I am supposed to know what to buy for everyone”. Will has ADHD and is dyslexic.
Jamie Delaney, StockX’s creative director, said the campaign is about connecting with its community, “We’re always working to level up the ways in which customers can interact and engage with the StockX brand – whether that be through social content, activations at cultural events, or improvements to the customer experience.
If coming up with corporate holiday party ideas or planning your office Christmas party idea fills you with dread, it’s time to flip the switch on the stereotypical “office holiday party” event and look at new ways to engage your employees. Here are 17 office holiday ideas to get you thinking (and planning) in a new direction.
Such economic strain is leading to behavioural changes in the way consumers are shopping and planning their festive budgets. Knowing your consumers is paramount to planning the holiday season effectively. But this shouldn’t just be a retail race to the bottom. But this is just one layer.
We went the extra mile with live DJ sets and gifted travellers yellow candyfloss,” L’Hostis said. After all, travel retail is the window of the world for the brand and a way to engage customers in a meaningful and captivating way during their journey. Suffice to say, our latest arresting campaign is just the beginning.
Once a business has been able to determine the ways it can actually help First Nations people, it should take meaningful action to engage and empower that community. Your brand should definitely have a Reconciliation Action Plan , but if it doesn’t, you can still do things to help the community,” Sculthorpe said.
At the same time, gamification encourages engagement and amplifies marketing results. With the value of mixing in-person and online loyalty initiatives already well recognised, gamification is the new tool to encourage engagement outside stores, inspiring customers, revealing new products and ultimately, increasing sales.
A customer searching for a new pair of shoes can start by browsing personalised recommendations on the retailers website, continue their engagement through a synchronised mobile app with push notifications and inventory checks, and receive personalised assistance in store. Traditionally, supply chains would increase labour to meet volume.
Use your gifts to fill the gaps Each of our students holds multiple roles across the organisation and our six educational social enterprises, enabling them to gain valuable hands-on experience in a variety of fields, including general management, finance, communications and operations.
Shopify urges merchants to take three key steps to ensure that not only are they adopting an omnichannel approach, but also so they become more nimble and adaptable to the current environment: Set up a contingency plan. Offer gift cards.
Lego is inherently engaging, and through a constant stream of product innovation and by opening up immersive physical stores they’ve elevated the brand experience to a story that consumers want to be part of, and share with others — to quite literally, remark upon,” he said.
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