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Blackhawk Network shares 2025 gift card trends – and how retailers can benefit

Inside Retail

As Australia turns the corner into 2025, the gift card industry is undergoing a remarkable transformation, reshaping how Australians celebrate special moments and navigate their budgets. This growth reflects new consumer behaviours, with gift cards becoming an integral part of daily life for Australians. billion in 2028, up from $4.8

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How the CEO of Fiskars Group keeps one of the world’s oldest companies relevant

Inside Retail

Traditionally, consumers looked to brands like Wedgewood and some of the more premium brands in the portfolio for wedding and engagement gifting. Of course, gifting is still very big for us. Christmas follows the gardening seasons [in the northern hemisphere], so gardening may not always be the big gifting product.

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How to embrace the ‘gifts’ in challenging situations

Inside Retail

If you are encouraged to share successes and challenges at home, at school and amongst your social network, you will be more likely to be open to a ‘gift’ mindset. This mindset is all about embracing the gifts in both the challenging and positive experiences we encounter and then using these to progress ourselves and others forward.

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How Country Road dials up personalisation with free digital gifting service

Inside Retail

Iconic Australian retailer Country Road has taken an innovative tech-led approach to maximising gift sales. Gift Flick is an e-commerce plug-in that enables consumers to virtually send any product or gift voucher in an e-tailer’s store. An end to order deadlines for online gift shopping.

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Ecoya CEO on why Metro Martin Place was a perfect fit for its new Sydney store

Inside Retail

But the experiential element of the product drives an equally successful offline presence, where consumers are more likely to make impulse buys, whether for themselves or as a gift. “I I don’t think we could ever be too heavily weighted one way or the other,” Barnes said about Ecoya’s mix of online and offline sales.

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How LSKD leverages its community as a powerful marketing tool

Inside Retail

Fast-growing activewear brand LSKD is well-known for its highly engaged customer base. Here, the brands head of community experience, Jade Cameron, discusses the most effective ways to engage customers. With over 450,000 active customers and an average repeat customer rate of 60 per cent, customer loyalty is key to the brands success.

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Clarins ANZ MD Jerome Bellony on the beauty brand’s new concept store in Sydney

Inside Retail

This complements, rather than replaces, our retailer partnerships, ensuring we meet customers wherever they choose to engage with us. By establishing our own retail presence, we can offer a curated experience that brings Clarins’ unique heritage and ethos to life. IR : What is the store design concept and what drove this innovation?

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