Sat.Apr 06, 2024 - Fri.Apr 12, 2024

article thumbnail

Aldi tops customer satisfaction rankings for fourth year in a row

Inside Retail

Aldi bagged the Supermarket of the Year 2023 title from the Roy Morgan’s Customer Satisfaction Awards – for the seventh time and the fourth consecutive year. The supermarket chain boasted an average 95.7 per cent customer satisfaction score. “This the fourth consecutive year that we’ve received the award, and at a time when shoppers are continuously seeking better value, we have never been more aware of the need to continue to deliver on our promise to offer Aussies the highest quali

Consumer 289
article thumbnail

2024 VM and Display Awards Celebrate Excellence in Retail

Retail Focus

On the 12th of March, the Leonardo Royal St Paul’s in London was the epicentre of celebration for the Retail Visual Merchandising and Display industry. The prestigious VM and Display Awards, now in its 29th year, continued its tradition of excellence, drawing a sell-out crowd eager to celebrate the industry’s finest achievements. As we edge closer to the landmark 30th anniversary next year, this event highlighted the innovation and creativity that have been the hallmark of visual merchandi

Display 147
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Return-to-Office Strategies Failing? The Coffee Shop Effect Can Help Brew Success

All Work

Coffee shops serve as dynamic work environments where the ambient noise and social presence can boost productivity and creativity for many individuals, in contrast to the quiet, sometimes less stimulating office spaces. There are psychological and physiological reasons why coffee shops are effective workspaces, such as varied scenery, social facilitation, white noise, and enhanced creativity, which companies might consider incorporating into their workplace design to entice employees back to the

Strategy 114
article thumbnail

Ceramics and wallcoverings collide in the phygital world of Mimesi

Design Wanted

Located on Corso Garibaldi, in the heart of the Brera Design District, the Mimesi installation brings together two iconic Italian companies: Zambaiti Parati, specialized in the […] The post Ceramics and wallcoverings collide in the phygital world of Mimesi appeared first on DesignWanted.

Location 105
article thumbnail

Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

article thumbnail

Majority of Australian brands struggle with connecting customer data

Inside Retail

More than half of Australian brands say that connecting customer data across channels, sources and platforms remains their biggest challenge. According to a survey by Twilio, 51 per cent of brands admitted they struggle, while 46 per cent said they are having difficulty turning data into customer insights. Twilio’s research showed that 86 per cent of businesses claim they provide ‘good’ or ‘excellent’ customer engagement but only 54 per cent of consumers agree.

article thumbnail

SEPHORA is coming to Newcastle in the Autumn of 2024 with two new stores

Retail Focus

This Autumn, Sephora is continuing its northern expansion in full force with the opening of not one, but TWO new stores in Newcastle. With the recent announcement of Manchester opening earlier this year, Sephora has listened again to the overwhelming demand from their engaged community, making Newcastle the next North East location for Sephora UK. The city’s key retail destinations Eldon Square and the MetroCentre will be the new homes of Sephora UK, bringing in a massive influx of beauty obsess

Curate 147

More Trending

article thumbnail

A cute canary signals when it’s time to refresh the air in your home

Design Wanted

Most of our lives are spent in environments with suboptimal air quality, a significant yet often unnoticed issue. From this straightforward but significant insight, the concept […] The post A cute canary signals when it’s time to refresh the air in your home appeared first on DesignWanted.

Concept 105
article thumbnail

Nike embarks on a multi-year innovation cycle 

Inside Retail

Sportswear giant Nike is launching a multi-year innovation program by launching a new line-up of products. According to the company, the cycle will include digital capabilities and technology, aiming to provide “better, faster, more efficient solutions for athletes”, as well as offer more creative possibilities – including Nike’s first sculpted, visible Air Zoom unit in the new Pegasus Premium running shoe.

Line 264
article thumbnail

Retail is back as rents settle. Maya Capital closes Fulham Road retail investment

Retail Focus

Maya Capital LLP , a pan European investment firm, announces that it has completed the purchase of 24,228 sq ft of retail and showroom accommodation in London, on 137-167 Fulham Road. Fulham Road is located in the Royal Borough of Kensington and Chelsea, and is considered one of the wealthiest areas in the world hosting a range of Luxury tenants including Chanel, Acne and Carolina Herrera.

Location 147
article thumbnail

Gary Card redesigns London's LN-CC store with orange tunnel and LED-lit club

Dezeen

Designer Gary Card has given London's LN-CC boutique a redesign that includes a sci-fi-looking wooden tunnel and a room "shaped like the inside of a foot". Card , who designed the original interior of the east London store in 2011 , said the challenge for him was using the knowledge he has accumulated since then to create something new. The LN-CC store in east London has a red facade "The question for myself this time was – can I use everything I've learned over the last decade to reimagine one

article thumbnail

eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

article thumbnail

Nestled within Parco Sempione, a visionary urban greenhouse emerges

Design Wanted

From April 15 to 21, during Milan Design Week 2024, Piazza del Cannone will become the vibrant heart of Design Society, a creative hub established to […] The post Nestled within Parco Sempione, a visionary urban greenhouse emerges appeared first on DesignWanted.

Design 98
article thumbnail

From sprinters to sneakers: How Puma aims to tap into ‘halo effect’ of Olympians

Inside Retail

German sportswear brand Puma is using this year’s Olympic Games and its partnership with sprint champions Jamaica to focus on speed as it jostles with Adidas and Nike to carve out space in an increasingly competitive running and lifestyle market. Puma CEO Arne Freundt aims to boost sales of “performance” products like running shoes and soccer cleats, and has revamped Puma’s “Forever Faster” message in its first brand campaign in a decade on Wednesday in Paris,

article thumbnail

Hospitality Suites and Corporate Entertainment at Sporting Venues

Retail Focus

In the world of business, forging strong connections and creating memorable experiences are paramount. Corporate hospitality suites at sporting venues offer a unique and dynamic platform for companies to elevate their entertainment game, fostering valuable relationships while indulging in the thrill and excitement of live sports. These exclusive spaces provide a luxurious and immersive setting, where business leaders, clients, and key stakeholders can come together to celebrate shared passions,

Tailored 130
article thumbnail

Washoku Itagaki Restaurant by Buttondesign

Retail Design Blog

This is a project to revitalize an old private house in Kita-Senju, Adachi-ku, Tokyo. The current owner’s desire to preserve.

92
article thumbnail

Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

Creating a haven of well-being amidst Milan – ‘Aquatectures’ by GROHE SPA

Design Wanted

During April 16-21, the courtyard of Palazzo Reale will transform into an exhibition space. Designed by the LIXIL Global Design and Brand Identity team, the ‘Aquatectures‘ […] The post Creating a haven of well-being amidst Milan – ‘Aquatectures’ by GROHE SPA appeared first on DesignWanted.

Space 97
article thumbnail

How automation can help retailers reduce back-office costs and grow

Inside Retail

Retail margins are under pressure from the continued cost-of-living crisis and subsequent decline in discretionary spending, driving many businesses to look for ways to reduce their costs. But while labour and marketing budgets are typically the first to be put on the chopping block, retailers may be overlooking opportunities to reduce costs in the back end by automating everyday finance functions, such as accounts payable and accounts receivable.

article thumbnail

Choosing the Perfect Wedding Venue: Factors to Consider

Retail Focus

Your wedding day is a moment frozen in time, a cherished memory that will forever be etched in your heart. It’s a celebration of love, unity, and the beginning of a new chapter in your life’s journey. As you embark on this exciting adventure, one of the most crucial decisions you’ll make is selecting the perfect venue – the canvas upon which your dream wedding will unfold.

Unity 130
article thumbnail

Merchants Cruise Academy Offices by UMA Design

Retail Design Blog

UMA Design‘s project in Shanghai embodies a cruise ship theme, blending nature and naval culture to create a functional yet.

Design 91
article thumbnail

Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

article thumbnail

Vitra extends European presence with showroom openings in heritage buildings

Dezeen

Promotion : Swiss furniture brand Vitra is expanding its European presence through a programme of showroom openings in renovated, distinctive historic buildings. The brand, which is known for high-end office and home furniture by leading designers, has embarked on a programme of showroom expansion and renovation to add to its global presence. "All Vitra showrooms reflect an agile and flexible platform to showcase our office and home concepts, including both Vitra and Artek," said the brand.

article thumbnail

How collaboration can amplify impact and streamline your retail journey

Inside Retail

Innovation is critical to the survival and growth of retail businesses of any size. But how do you innovate when resources are limited and your business is operating in silos with little cross-collaboration? For this month’s Retail Untangled podcast series, Amie Larter of Inside Retail talked with Alita Harvey-Rodriguez – the founder of MI Academy, and the brains behind HackGames – and Jack Howes, head of funding and partnerships at HoMie.

Rhythm 264
article thumbnail

Tips for Decluttering and Streamlining Your Home

Retail Focus

In today’s fast-paced world, our homes can easily become cluttered havens, weighing us down with the burdens of accumulated possessions. However, by embracing the art of decluttering and streamlining, you can transform your living space into a sanctuary of tranquility and effortless living. A decluttered home not only enhances the aesthetic appeal but also cultivates a sense of mental clarity and emotional well-being.

Art 130
article thumbnail

NICE Offices by Space & Solutions

Retail Design Blog

The NICE Systems project by Space & Solutions on the 11th floor of 88 Wood Street embraces openness, vibrancy, and.

Space 90
article thumbnail

Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

article thumbnail

Paola Navone’s Oblò pendant lamp for Lodes captures the essence of the sea

Design Wanted

During Milan Design Week visitors to the Lodes showroom will be immersed in a shimmering seascape inspired by the filigree pendant lights that Paola Navone – […] The post Paola Navone’s Oblò pendant lamp for Lodes captures the essence of the sea appeared first on DesignWanted.

Light 69
article thumbnail

Bonds teams with The Wiggles for first-ever children’s clothing collection

Inside Retail

Apparel brand Bonds is partnering with children’s music group The Wiggles to release its first children’s clothing collection. The collection brings together both old and new characters of the 33-year-old musical icon, aiming to evoke joy in adults and children alike. The range includes Bonds classic zippy’s, pullovers, trackpants, Whoopsies, sleep sets, tee’s, socks, undies and even a dress and tutu.

Apparel 264
article thumbnail

Effective Strategies for Organizing Your Home

Retail Focus

In the hustle and bustle of modern life, our homes can easily become cluttered and chaotic sanctuaries, leaving us feeling overwhelmed and stressed. However, by embracing effective organizing strategies, you can transform your living space into a haven of tranquility and efficiency. A well-organized home not only enhances your physical surroundings but also contributes to your mental well-being, allowing you to navigate daily tasks with ease and clarity.

Strategy 130
article thumbnail

Gentleman Jack special edition pack by Itu Chaudhuri Design

Retail Design Blog

Background Gentleman Jack is Jack Daniel’s special double-mellowed whisky. A premium drink, it is meant to be more special than.

Design 83
article thumbnail

Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

article thumbnail

Pukpip secures first major UK retail listing with Ocado

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Frozen snacking brand Pukpip has secured its first major UK retail listing with Ocado Retail. From April, Pukpip’s freshly frozen Milk Chocolate and White Chocolate Dipped Bananas will be available to buy in multipacks of three at Ocado Retail, with an RRP of £3 per box.

69
article thumbnail

Luxottica fined $1.5 million for spam law breaches

Inside Retail

Eyewear retailer Luxottica – the parent of OPSM, Oakley and Sunglass Hut – has been fined $1.5 million for sending more than 200,000 spam messages to customers. The company sent 1231 marketing emails without a functional unsubscribe option and 112,348 texts and emails to customers who had unsubscribed between November 2022 and May 2023, according to the Australian Communications and Media Authority (ACMA).

Outdoor 263
article thumbnail

Wonder Days Experiences: An Entire Universe of Gifts for Her

Retail Focus

Choosing the perfect gift for a woman can often feel like navigating a labyrinth of options, each one bringing its own uncertainties. The goal is to find something that resonates deeply, reflects her unique spirit, and creates a lasting memory. This is where Wonderdays steps in, the expert in crafting unforgettable experiences, ready to guide you through the art of gifting with a curated selection of experiences tailored specifically for her.

Gifts 130
article thumbnail

Richmond Urgent and Primary Care Centre by Kirsten Reite Architecture

Retail Design Blog

The Richmond Urgent and Primary Care Centre is located in downtown Richmond, BC and provides urgent care for people with.

article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.