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I realized that it is still not easy to set up a series of standard universal criteria to measure the quality, participants’ expectations, and presenters’ experiences. […] The post What makes a design conference go from informative to inspiring? appeared first on DesignWanted.
Aussie discount retailer Silly Solly is on a growth trajectory, with plans to expand as a franchise, after shifting from a licensing model. Media spokesperson Solly Stanton told Franchise Executives, “We were a licence agreement and have progressively changed to a franchise model. This offers our store owners more protection and the opportunity to resell their business.
Retailers and brands need to evolve their channel-mix for consumer engagement in an age where trust is harder to earn and keep, says Bernd Bude, CEO of ADvendio. Loyalty is made up of several attributes, but chief among them is trust. And earning that trust is a lot harder than it used to be due to two main reasons. The first is that people are less trusting than they used to be, particularly in governments, institutions and the media, particularly since the pandemic when the public was at its
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
The FTC announced an enforcement action against online shoe seller Hey Dude, Inc. (a subsidiary of Crocs, Inc.) alleging Hey Dude suppressed more than 80% of consumer reviews that provided less than four out of five stars. The complaint also alleges multiple violations of the FTC’s Mail Order Rule between 2020 and 2022. A proposed consent order would require Hey Dude to pay nearly $2 million and take certain steps to prevent future violations.
Given the numerous and complex challenges that retail staff have confronted in recent years – such as rampant underpayments , retail crime, customer aggression, the Covid-19 pandemic and wages not keeping up with the cost of living pressures – it might come as no surprise that burnout, turnover and absenteeism remain high. However, recent findings from a survey conducted by the Australian Retailers Association (ARA) are alarming.
Ghalia BOUSTANI. Senior Retail Consultant at Univers Retail | Published author | Visiting lecturer. The world of fashion retail is constantly evolving, and premium fashion retail brands find themselves at the forefront of this ever-changing landscape. While often confused with luxury brands, premium fashion retail brands have their unique attributes that set them apart.
Ghalia BOUSTANI. Senior Retail Consultant at Univers Retail | Published author | Visiting lecturer. The world of fashion retail is constantly evolving, and premium fashion retail brands find themselves at the forefront of this ever-changing landscape. While often confused with luxury brands, premium fashion retail brands have their unique attributes that set them apart.
As an integral component of the London Design Festival 2023, the Material Matters fair is set to take place at the iconic Bargehouse, a five-story structure […] The post Isola makes its debut appearance at the London Design Festival 2023 appeared first on DesignWanted.
New research from Combank shows a growing divergence between Australian consumers who say they’re comfortable and those who say they’re doing it tough, irrespective of their financial situation. The research comes from the latest edition of Commonwealth Bank’s Consumer Insights Report 2023 which confirms that the cost of living and interest rates are hitting consumers hard; more than a quarter of respondents surveyed said they are “doing it tough” at the moment.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! This September, Whole Foods Market is focusing on Better Beauty, encouraging customers to make the swap to clean beauty to save 25% on their beauty shop in-store. Between 20th September – 3rdOctober, the retailer is encouraging customers to bring their conventional skin, face or body care products (empty or full) in store and pop them into its designated
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
A mesmerizing debut exhibition of scientist and artist Abid Javed and a part of the awaited London Design Festival – Select-Works delightfully announces the opening of […] The post Meet Soma – design abstractions from within the cell by Abid Javed appeared first on DesignWanted.
Department store chain Myer delivered its highest full-year sales since 2005 this year but remains cautious as consumer spending declines due to unfavourable economic conditions. Myer’s total sales grew 12.2 per cent to $3.36 billion in FY23. This reflects the scale of its online business – which had a revenue of $691 million, representing 20.5 per cent of total sales – and a 10 per cent increase in productivity gains at physical stores.
Sept. 11, 2023 Quadient (Euronext Paris: QDT), a leader in business solutions for meaningful customer connections through digital and physical channels and a major global parcel locker operator, will showcase its new partnership with shipping and delivery platform Via.Delivery at PARCEL Forum ’23, starting today at Gaylord Opryland in Nashville. The collaboration is set to enhance Via.Delivery’s Buy Online Pickup Anywhere (BOPA) experience by seamlessly integrating state-of-the-art Parcel Pendin
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! ThruDark is proud to announce its sponsorship of the Invictus Games Foundation 2023, as the official clothing partner of the games. Held in Düsseldorf from the 9th – 16th September, the Games will see 550 competitors from 22 countries taking part in a range of sports from sitting volleyball to archery, cycling and wheelchair rugby. […] If you
Guzyman y Gomez founder Steven Marks has revealed a revenue of $759 million in the 2023 financial year, a lift of 32 per cent on the previous year. Underlying earnings rocketed 56 per cent to $32 million in what Marks described as “a phenomenal year” GYG reported the median weekly average unit volumes for a drive-thru restaurant was $106,000.
Retail customers have various ways to shop, from brick-and-mortar to e-commerce stores. When marketing your products, developing strategies that help you reach audiences in all channels is essential. Cross-channel marketing is one of the best ways to meet customer expectations and target customers in person and online. Learn about cross-channel marketing and how to leverage it to streamline customer journeys.
Speaker: David Nisbet, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lubanzi Wines, the socially conscious, sustainable wine producer hailing from South Africa, is delighted to announce that its range of canned wines is now available at Waitrose, nationwide. Born in Cape Town, Lubanzi Wines is the brainchild of two young travellers who were on the hunt for adventure and an opportunity to make a difference […] If you
Discount retailer TK Maxx is set to open its first store in Perth’s Ocean Keys Shopping Centre, Clarkson on October 5. The retailer sells big brands at affordable prices across a huge range of products including women’s, men’s and kids’ fashion, shoes, accessories, homewares, beauty and toys. Since its expansion into Australia in 2017, the retailer has opened 78 stores including the new TK Maxx store in WA.
A Testament to Our Commitment to Nurturing Company Culture Excellence The accolades just keep rolling in for Promotion Technology Group (PTG), and this year, we have yet another reason to celebrate. For the second year in a row, PTG has been honored with the prestigious title of “2023 Best and Brightest Companies to Work For in Metro Detroit.” This award is not only a testament to our continued dedication to excellence but also a reflection of our unwavering commitment to our employe
Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
NELSON Worldwide designed the Levenfeld Pearlstein offices with sleek professionalism in Chicago, Illinois. Challenging common perceptions of collaboration, Levenfeld Pearlstein.
The office for Gen Z and junior employees isn’t just a workspace, but also a hub for socializing, skill acquisition, mentorship, and integration into a professional community. Office design can cater to this generation’s various needs through adaptable spaces for meetings and training, inclusive experiential areas, and social centers for community building.
Australian fast-fashion brand Princess Polly has expanded in the US opening a flagship store in Los Angeles. Established in 2005 by husband-and-wife team Wez and Eirin Bryett, the Gold Coast brand sells on-trend women’s clothing for predominantly Gen Z consumers. Since its entry online in 2019, the company says US sales have made up the majority of its revenue.
In today’s competitive landscape, your products and services are not the only differentiator between your business and those of your competitors. The experience delivered to your customers is just as important and, when happy and memorable, can transform single transactions into enduring relationships. Here are twelve secrets to creating great customer experiences that not only […] The post 12 Secrets Behind Creating Great Customer Experiences appeared first on Mindful Design Consult
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In recent years, the art world has witnessed a paradigm shift with the advent of cryptocurrencies. These digital currencies have not only disrupted traditional financial systems but also hold the potential to revolutionize the art industry.
Female fashion brand Supre will launch its flagship store at Melbourne Central on September 16, as part of its growth strategy. Supre’s Australian store count will rise to 77 with the launch of the new Melbourne Central location. “Opening our flagship store at Melbourne Central is a natural next step in the progression of our brand as we continue to provide affordable, on-trend fashion for our customers,” said Jodie Bongetti, GM of Supre.
Painting your cafe is more than just updating the colors of your space. It’s about creating the perfect atmosphere for your customers, using the psychology of color to influence their behavior, and reinforcing your brand identity through visual elements. So how can you ensure high-quality, long-lasting results that accomplish all these goals? While the DIY […] The post Why Hiring Professional Painters for Your Cafe is Worth Every Dollar appeared first on Mindful Design Consulting.
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
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