Sat.Sep 09, 2023 - Fri.Sep 15, 2023

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What makes a design conference go from informative to inspiring?

Design Wanted

I realized that it is still not easy to set up a series of standard universal criteria to measure the quality, participants’ expectations, and presenters’ experiences. […] The post What makes a design conference go from informative to inspiring? appeared first on DesignWanted.

Design 98
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Silly Solly’s plans 10 more stores as it moves to franchise model

Inside Retail

Aussie discount retailer Silly Solly is on a growth trajectory, with plans to expand as a franchise, after shifting from a licensing model. Media spokesperson Solly Stanton told Franchise Executives, “We were a licence agreement and have progressively changed to a franchise model. This offers our store owners more protection and the opportunity to resell their business.

Planning 298
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New ways of earning more consumer trust through advertising

Retail Focus

Retailers and brands need to evolve their channel-mix for consumer engagement in an age where trust is harder to earn and keep, says Bernd Bude, CEO of ADvendio. Loyalty is made up of several attributes, but chief among them is trust. And earning that trust is a lot harder than it used to be due to two main reasons. The first is that people are less trusting than they used to be, particularly in governments, institutions and the media, particularly since the pandemic when the public was at its

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Hey Dude: Review Suppression is Illegal and You’re Obligated to Ship Goods on Time

Hunton Andrews Kurth

The FTC announced an enforcement action against online shoe seller Hey Dude, Inc. (a subsidiary of Crocs, Inc.) alleging Hey Dude suppressed more than 80% of consumer reviews that provided less than four out of five stars. The complaint also alleges multiple violations of the FTC’s Mail Order Rule between 2020 and 2022. A proposed consent order would require Hey Dude to pay nearly $2 million and take certain steps to prevent future violations.

Consumer 105
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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‘Better Beauty Swap’ initiative launching at Whole Foods Market

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! This September, Whole Foods Market is focusing on Better Beauty, encouraging customers to make the swap to clean beauty to save 25% on their beauty shop in-store. Between 20th September – 3rdOctober, the retailer is encouraging customers to bring their conventional skin, face or body care products (empty or full) in store and pop them into its designated

Marketing 105
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Why retail staff are facing mental health crisis, and what needs to change

Inside Retail

Given the numerous and complex challenges that retail staff have confronted in recent years – such as rampant underpayments , retail crime, customer aggression, the Covid-19 pandemic and wages not keeping up with the cost of living pressures – it might come as no surprise that burnout, turnover and absenteeism remain high. However, recent findings from a survey conducted by the Australian Retailers Association (ARA) are alarming.

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Isola makes its debut appearance at the London Design Festival 2023

Design Wanted

As an integral component of the London Design Festival 2023, the Material Matters fair is set to take place at the iconic Bargehouse, a five-story structure […] The post Isola makes its debut appearance at the London Design Festival 2023 appeared first on DesignWanted.

Design 105
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Quadient and Via.Delivery to Showcase New Partnership at PARCEL Forum ’23

Parcel Pending

Sept. 11, 2023 Quadient (Euronext Paris: QDT), a leader in business solutions for meaningful customer connections through digital and physical channels and a major global parcel locker operator, will showcase its new partnership with shipping and delivery platform Via.Delivery at PARCEL Forum ’23, starting today at Gaylord Opryland in Nashville. The collaboration is set to enhance Via.Delivery’s Buy Online Pickup Anywhere (BOPA) experience by seamlessly integrating state-of-the-art Parcel Pendin

Location 104
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How a ‘two-speed landscape’ is evolving in Australian retail

Inside Retail

New research from Combank shows a growing divergence between Australian consumers who say they’re comfortable and those who say they’re doing it tough, irrespective of their financial situation. The research comes from the latest edition of Commonwealth Bank’s Consumer Insights Report 2023 which confirms that the cost of living and interest rates are hitting consumers hard; more than a quarter of respondents surveyed said they are “doing it tough” at the moment.

Consumer 289
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Lubanzi Wines are now available nationwide at Waitrose

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lubanzi Wines, the socially conscious, sustainable wine producer hailing from South Africa, is delighted to announce that its range of canned wines is now available at Waitrose, nationwide. Born in Cape Town, Lubanzi Wines is the brainchild of two young travellers who were on the hunt for adventure and an opportunity to make a difference […] If you

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Meet Soma – design abstractions from within the cell by Abid Javed

Design Wanted

A mesmerizing debut exhibition of scientist and artist Abid Javed and a part of the awaited London Design Festival – Select-Works delightfully announces the opening of […] The post Meet Soma – design abstractions from within the cell by Abid Javed appeared first on DesignWanted.

Design 105
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Why Hiring Professional Painters for Your Cafe is Worth Every Dollar

Mindful Design

Painting your cafe is more than just updating the colors of your space. It’s about creating the perfect atmosphere for your customers, using the psychology of color to influence their behavior, and reinforcing your brand identity through visual elements. So how can you ensure high-quality, long-lasting results that accomplish all these goals? While the DIY […] The post Why Hiring Professional Painters for Your Cafe is Worth Every Dollar appeared first on Mindful Design Consulting.

Color 98
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Myer sees elevated annual sales, but is cautious amid economic headwinds

Inside Retail

Department store chain Myer delivered its highest full-year sales since 2005 this year but remains cautious as consumer spending declines due to unfavourable economic conditions. Myer’s total sales grew 12.2 per cent to $3.36 billion in FY23. This reflects the scale of its online business – which had a revenue of $691 million, representing 20.5 per cent of total sales – and a 10 per cent increase in productivity gains at physical stores.

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How to Streamline the Retail Customer Journey

Creative Displays Now

Retail customers have various ways to shop, from brick-and-mortar to e-commerce stores. When marketing your products, developing strategies that help you reach audiences in all channels is essential. Cross-channel marketing is one of the best ways to meet customer expectations and target customers in person and online. Learn about cross-channel marketing and how to leverage it to streamline customer journeys.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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PTG Shines Again: Named 2023 Best and Brightest Companies to Work For in Metro Detroit for Second Year in a Row

Promotion Tech

A Testament to Our Commitment to Nurturing Company Culture Excellence The accolades just keep rolling in for Promotion Technology Group (PTG), and this year, we have yet another reason to celebrate. For the second year in a row, PTG has been honored with the prestigious title of “2023 Best and Brightest Companies to Work For in Metro Detroit.” This award is not only a testament to our continued dedication to excellence but also a reflection of our unwavering commitment to our employe

Balance 98
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12 Secrets Behind Creating Great Customer Experiences

Mindful Design

In today’s competitive landscape, your products and services are not the only differentiator between your business and those of your competitors. The experience delivered to your customers is just as important and, when happy and memorable, can transform single transactions into enduring relationships. Here are twelve secrets to creating great customer experiences that not only […] The post 12 Secrets Behind Creating Great Customer Experiences appeared first on Mindful Design Consult

Design 98
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Guzman y Gomez reveals $759 million revenue, 30-store plan

Inside Retail

Guzyman y Gomez founder Steven Marks has revealed a revenue of $759 million in the 2023 financial year, a lift of 32 per cent on the previous year. Underlying earnings rocketed 56 per cent to $32 million in what Marks described as “a phenomenal year” GYG reported the median weekly average unit volumes for a drive-thru restaurant was $106,000.

Planning 278
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Levenfeld Pearlstein Offices by NELSON Worldwide

Retail Design Blog

NELSON Worldwide designed the Levenfeld Pearlstein offices with sleek professionalism in Chicago, Illinois. Challenging common perceptions of collaboration, Levenfeld Pearlstein.

Design 93
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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ThruDark unveiled as the Official Clothing Partner of the Invictus Games Foundation 2023

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! ThruDark is proud to announce its sponsorship of the Invictus Games Foundation 2023, as the official clothing partner of the games. Held in Düsseldorf from the 9th – 16th September, the Games will see 550 competitors from 22 countries taking part in a range of sports from sitting volleyball to archery, cycling and wheelchair rugby. […] If you

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Gen Z’s Impact On The Workplace: Tech-Enabled And Collaborative

All Work

The office for Gen Z and junior employees isn’t just a workspace, but also a hub for socializing, skill acquisition, mentorship, and integration into a professional community. Office design can cater to this generation’s various needs through adaptable spaces for meetings and training, inclusive experiential areas, and social centers for community building.

Space 80
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TK Maxx to open first store in Perth

Inside Retail

Discount retailer TK Maxx is set to open its first store in Perth’s Ocean Keys Shopping Centre, Clarkson on October 5. The retailer sells big brands at affordable prices across a huge range of products including women’s, men’s and kids’ fashion, shoes, accessories, homewares, beauty and toys. Since its expansion into Australia in 2017, the retailer has opened 78 stores including the new TK Maxx store in WA.

Expansion 279
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Divisions Maintenance Group Offices by Luminaut

Retail Design Blog

Luminaut designed the industrial modern offices for Divisions Maintenance Group in Cincinnati with a focus on fostering a dynamic work.

Design 98
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Cryptocurrency and the art world: revolutionizing ownership

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In recent years, the art world has witnessed a paradigm shift with the advent of cryptocurrencies. These digital currencies have not only disrupted traditional financial systems but also hold the potential to revolutionize the art industry.

Art 81
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Unlocking design potential: how IDC 2023 inspired creativity and innovation

Design Wanted

Over the course of three days, IDC 2023 served as a nexus for design enthusiasts, captivating their imaginations with a diverse array of speakers and design […] The post Unlocking design potential: how IDC 2023 inspired creativity and innovation appeared first on DesignWanted.

Design 69
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Australian label Princess Polly opens its first physical store in the US

Inside Retail

Australian fast-fashion brand Princess Polly has expanded in the US opening a flagship store in Los Angeles. Established in 2005 by husband-and-wife team Wez and Eirin Bryett, the Gold Coast brand sells on-trend women’s clothing for predominantly Gen Z consumers. Since its entry online in 2019, the company says US sales have made up the majority of its revenue.

Expansion 278
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Display Case – One-off by Goppion

Retail Design Blog

Goppion designs, develops and builds display cases and museum installations. The company works with curators and exhibit designers to develop.

Display 94
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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Aldi insider reveals how consumers have changed the way they shop

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Despite food inflation finally starting to ease, the cost-of-living crisis continues to put a squeeze on household budgets up and down the UK. Shoppers have made some big changes to their buying habits to make their money go further, and many of these new behaviours could be here to stay.

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A device designed to upcycle discarded bottles into 3D printing filaments

Design Wanted

Polyformer by American designer Reiten Cheng emerges as one of the standout victors in the recent edition of IDEA, the International Design Excellence Awards, an annual […] The post A device designed to upcycle discarded bottles into 3D printing filaments appeared first on DesignWanted.

Design 64
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Supre launches flagship store at Melbourne Central

Inside Retail

Female fashion brand Supre will launch its flagship store at Melbourne Central on September 16, as part of its growth strategy. Supre’s Australian store count will rise to 77 with the launch of the new Melbourne Central location. “Opening our flagship store at Melbourne Central is a natural next step in the progression of our brand as we continue to provide affordable, on-trend fashion for our customers,” said Jodie Bongetti, GM of Supre.

Fashion 276
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Givenchy store

Retail Design Blog

To anyone who’s familiar with shopping in Ginza, one of Tokyo‘s preferred shopping grounds for the most discerning, GINZA SIX.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.