Sat.Apr 22, 2023 - Fri.Apr 28, 2023

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Sportano’s Physical Store Experience Blends Online and Offline Retail for a Seamless Customer Journey

Retail Focus

Sportano, a start-up digital brand, has recently launched its first physical store experience in Warsaw, designed by leading retail design agency, Dalziel & Pow. This new flagship store offers an innovative proposition that combines a showrooming experience with fast and convenient digital fulfillment, and in-store order and collect services, bringing the brand’s online and offline presence together.

Outdoor 130
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Customer Experience Center for BMW in Qianhai by ARCHIHOPE

Retail Design Blog

At the forefront of the New Special Economic Zone, Qianhai continues the innovative characteristics of Shenzhen for more than 20.

Design 74
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DDAA’s store design superimposes architectural layers of old wooden house in osaka

Design Boom

ice-like coating made of epoxy resin mixed with white pigment forms rough textures over existing elements. The post DDAA’s store design superimposes architectural layers of old wooden house in osaka appeared first on designboom | architecture & design magazine.

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Cath Kidston Brings Harry Potter Magic to Life with Captivating Window Displays

Retail Focus

Two beloved British brands came together to create a magical collection that captured the essence of the Wizarding World in everyday items. Cath Kidston, the iconic lifestyle brand known for its vintage-inspired prints, and Harry Potter, the worldwide phenomenon that has captured the hearts of millions, collaborated to create a range of products that brought a touch of magic to daily routines.

Display 147
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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How rugby, data and French ban on swim shorts has boosted Budgy Smuggler

Inside Retail

Despite Australia being firmly into autumn, Budgy Smuggler isn’t going into hibernation until the temperature rises. Rather, the Australian swimwear company – which also has an accessory and apparel line – has big plans at home and abroad. The brand sold 100,000 swimwear products over summer – representing a 50 per cent sales increase on the previous year – and is set to open a satellite office in France next month.

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Designing A Better Future For The Workplace

All Work

In most cases, it’s much more cost-effective for organizations to initially put infrastructure in place to reduce and track all emissions. Increasingly, it will be up to designers, architects and other experts to help organizations work through energy efficiency requirements and metrics. Hopefully, this will be to the benefit of the planet and humanity, with significantly reduced carbon emissions.

Design 102

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Europe’s Premier Invitation-only Event for Senior Customer Experience Leaders in Retail

Retail Focus

The 11 th year of the CX Retail Exchange , 11-12 July 2023, will invite senior customer experience leaders in retail to the Hilton, Syon Park, to explore the biggest challenges and solutions in the industry. When the event launched a decade ago, there were no self-service checkouts, QR codes were non-existent, and same-day delivery was unheard of.

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Coles sales increase in third quarter, opens new automatic DC

Inside Retail

Coles says sales volumes improved in the third quarter despite mounting cost-of-living concerns and inflation. For the 12 weeks to March 26, group sales increased 6.5 per cent to $9.7 billion as consumer hospitality spending and increased immigration drove growth. Supermarket sales grew 7 per cent to $8.6 billion supported by an expansion of the ‘Dropped & Locked’ value campaign and the commencement of the MasterChef Cookware continuity program.

Expansion 246
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80% of retail workers want more proactive wellbeing support from employers

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New data has revealed retail professionals are one of the most likely to work on days when experiencing poor mental health instead of taking sick leave compared to employees in other sectors, with almost a third (28%) having done so in the last year.

Other 98
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5 Advantages of a Dedicated Retail Execution Platform: Why CRM is Not Enough

RepslyBlog

In today’s retail landscape, many brands are attempting to use their existing CRM software as a retail execution platform believing that this is the fastest and easiest solution. While at face value, this may seem like a quick fix to get what they need, what they are not aware of are the hurdles and challenges they’re about to face in the process.

98
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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‘Assembling the Future Together.’ – an interview with IKEA’s Marcus Engman

Design Wanted

Milan isn’t just the business, financial and fashion capital of Italy: it’s also home to Milan Design Week (MDW), the world’s largest annual design fair. This […] The post ‘Assembling the Future Together.’ – an interview with IKEA’s Marcus Engman appeared first on DesignWanted.

Fashion 98
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“Undervaluation of skills”: Why retail staff are among lowest paid workers

Inside Retail

Amid intense cost of living and other inflationary pressures, retail workers are among the hardest hit within the Australian workforce, a new report has found. Many retail staff are struggling to make ends meet, with wages not proportionate to rising expenses. According to the 2023 O’Brien report – conducted by labour economist Dr. Martin O’Brien and engaged by the SDA, which surveyed retail industry employees – the proportion of households with a member of the family working in the retail indus

Balance 246
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Klarna celebrates 18 years of innovation and launches new products

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Klarna, a leading global retail bank, payments and shopping service is today showcasing a suite of new innovations as it celebrates its 18th birthday. The new products revealed today build on nearly two decades of innovation in the payments and shopping space.

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Hollie Bowden converts London pub into pared-back jewellery showroom

Dezeen

Lime-washed walls meet aluminium display fixtures in this minimalist studio and showroom that designer Hollie Bowden has devised for London brand Completedworks. Set over two floors of a former pub in Marylebone, it provides space for Completedworks to design and display its jewellery and ceramics, as well as to host an array of craft-focused classes.

Display 97
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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Polygood: a conscious material unlocking sustainability on a large scale

Design Wanted

Polygood by The Good Plastic Company is a series of decorative panels obtained from discarded appliances such as refrigerators, electronics, and generally speaking industrial consumables, aiming […] The post Polygood: a conscious material unlocking sustainability on a large scale appeared first on DesignWanted.

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Chemist Warehouse opens 500th store

Inside Retail

Chemist Warehouse has hit a mega milestone, officially opening its 500th store. The pharmacy retailer commemorated the landmark new store, at Croydon Central, Victoria, with a ribbon-cutting ceremony. Co-founders Mario Verrocchi and Jack Gance cut the ribbon in-store to officially kick off trade. Chemist Warehouse hosted a family-friendly day of activity for local Croydon shoppers to celebrate the store opening.

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Macsa ID UK launches Lasertex retail marking system for customising products in-store

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Leading coding and marking equipment specialist, Macsa ID UK ([link] has launched the Lasertex Retail, a safe, sustainable and stylish looking laser marking system which has been specially developed to allow brands and retailers to transform products as part of a promotional campaign or into a unique personalised item for customers in real time on [̷

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8 Features of a Great Shopper Marketing Plan

Shopperations

The discipline of CPG marketing has become more technical, complex, and dynamic than ever. Expectations for shopper marketing plans have also evolved.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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The Slow Hand Design Exhibition brings Thai Design to an International Market

Design Wanted

Thailand’s Slow Hand Design Exhibition returns once again during Milan Design Week. Entitled Not A Virgin, the focal point of the exhibition is to reflect on […] The post The Slow Hand Design Exhibition brings Thai Design to an International Market appeared first on DesignWanted.

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Bed, Bath & Beyond – ‘irrelevant to consumers’ – succumbs to debts

Inside Retail

US homeware retailer Bed, Bath & Beyond has filed for bankruptcy and has commenced a liquidation sale process. The 52-year-old omnichannel brand sells a range of merchandise primarily in the home and baby markets such as decorative homeware and lifestyle goods, accessories and textiles. At the start of the third quarter, the company implemented a turnaround plan with a refocus on merchandising and inventory control in a bid to strengthen its financial position following a loss of US$451 mill

Consumer 246
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Lyle’s Golden Syrup to introduce limited-edition design of its iconic 454g tin to celebrate The Coronation

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lyle’s Golden Syrup is introducing a new limited-edition design of its iconic 454g tin to celebrate The Coronation of His Majesty The King and Her Majesty The Queen Consort. Over 120,000 tins will be produced and offer the perfect addition to celebratory bakes created by shoppers, as they come together with friends and family over the […] If you wa

Design 94
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8 Reasons The Hospitality Industry Can Give Guests to Choose Hotels Over Airbnb

Compliantia

There’s no denying that since its launch in 2007, Airbnb has disrupted the travel and hospitality industry drastically. By offering travelers the unique experience of “living like locals” via stays in private apartments and homes, the company has seen enormous success. Today, it operates in 220 countries and has more than 4 million hosts and 6.6 million active listings.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Explore the wide-ranging benefits of hot melt adhesives with Drytac.

Drytac

Authored by P hil Webster, Head of Industrial Sales for EMEA, Drytac First introduced back in the 1940s, hot melt adhesives have become a popular choice across many industries due to the unique adhesive properties that hot melt adhesives can offer. As hot melts are 100% solid, considerably higher coat weights are possible when compared to water-or solvent-based adhesives that contain liquid carriers.

Other 75
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Has retail’s focus on cutting costs boosted retail crime?

Inside Retail

Ever since the pandemic shut down much of the retail and other industries, figures around retail crime have been steadily rising. With people more anxious and frustrated, customer aggression became more common, and with an ever deepening cost-of-living crisis (which includes increased prices at the till), theft is becoming more of an issue. So much so, that several retailers are starting to make more dedicated efforts to stamp it out.

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Allspring Global Investments Headquarters by Gensler

Retail Design Blog

Gensler designed the 32,000 square foot Charlotte headquarters for Allspring Global Investments with an emphasis on sustainability, inclusivity, locality, and.

Design 75
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Hermes, Milan

Retail Store Windows

We've never been disappointed looking at the windows at this brand. They always, and we mean always, exceed our expectations no matter where we are in the world. We have no idea what the theme is here and to be honest it was so incredibly busy outside the store when we visited that we actually had to ask people to move out of the way. This is one of four windows however and you can view them all either on our Twitter, Facebook or Instagram accounts.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Retail staff are UK’s happiest ‘deskless’ employees, finds new report

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A new study delving into the experiences at work of 3000 UK ‘deskless’ staff has revealed retail employees feel most appreciated by their managers and are more likely to recommend a career in the industry to others – compared to those working in hospitality, warehousing, transport and distribution.

Other 59
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Reject Shop brushes off wage theft class action as ‘immaterial’

Inside Retail

Discount retailer The Reject Shop is facing a class action lawsuit for “purported underpayments” to staff, launched by specialist law firm Adero Law Between February 2016 and April 2021, seven former employees of the discount retailer allege underpayment during their employment with the company. However, in a statement, the retailer responded that “any under-award payments to team members, will be corrected” adding Adero Law has not clarified the details of the claims.

Shopping 242
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MASONPRINCE store by TOMO

Retail Design Blog

For decades, Guangzhou has been the epicentre of China‘s sizeable textile industry, and this stature has obviously rubbed off on.

Display 72
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Pinko, Milan

Retail Store Windows

We barely notice this brand in London but here in Milan it looks fantastic. The stores are awash with screaming Pink with a big focus it seems on Maximalism. If you are not familiar with the brand they began in the 1980's in Italy. The stores back in London pale by comparison to the ones here in Milan which look absolutely vibrant, fun and are everything a young fashion brand should be.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.