Is customer experience better in store?
Barber Design
MARCH 18, 2019
According to recent studies, shoppers have a better customer experience in-store than they do online – and more retailers planning to open stores than close them in 2019… A couple of weeks ago, Retail Design World released the findings of some research they had conducted with 2,000 shoppers in order to examine how brands could reenergise the retail sector in 2019 – and beyond.
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