Sat.Jun 15, 2024 - Fri.Jun 21, 2024

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Is the customer always right? Putting the power of brand communities to the test

Inside Retail

In retail, it’s generally understood that “the customer is always right,” and businesses that can effectively tap into this advice, regardless of their product or service offering, are said to be best placed for success. Investing in customer service channels and technology can be a costly practice, but to quote another popular phrase, “You have to spend money to make money.

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Digital Trends To Look Out For in the Retail Industry

Retail Focus

The retail industry has gone through a huge transformation in the past two decades as shopping habits have gone from in-person to online. The number of people using websites and apps has never been higher and it is estimated that nearly 2.71 billion people will shop online in 2024, according to Oberlo. What’s more, this number is supposed to grow even more by the end of 2025.

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7 Ways Material Selection Impacts your Branding

Mindful Design

At Mindful Design Consulting, we are big on careful material selection, and we have more than once raved about new materials we’ve fallen in love with. The reasons go way beyond our understandable love for beautiful things and durable designs. Choosing the right materials has a lot to do not only with the beauty and […] The post 7 Ways Material Selection Impacts your Branding appeared first on Mindful Design Consulting.

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Practical Strategies To Design For The Planet

All Work

Regulatory pressures, investor demands, and environmental consciousness are driving corporations to adopt eco-centric commitments to reduce carbon emissions and conserve natural resources. Environmental certifications like LEED and BREEAM are evolving to focus more on carbon emissions, alongside the rise of new frameworks such as NABERS. The integration of data analytics and smart building technologies is essential for carbon management and sustainability in the built environment.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Finsbury Food Group continues partnership with the FA for its England shirt-themed cake

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Finsbury Food Group continues its England shirt themed cake for the biggest footballing event of the summer. The Euros is the perfect time to enjoy time with friends and what better way than with an England shirt themed cake.

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City Chic sells Avenue to US retail group

Inside Retail

ASX-listed City Chic Collective has agreed to sell America plus-size apparel brand Avenue Stores to US-based FullBeauty Brands for an undisclosed amount. With a history dating back more than 40 years, Avenue offers plus-size clothing to value-conscious women aged 25 to 55. The company closed its 220+ stores across 35 US states in 2019, and currently operates as an e-commerce business.

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Saucony Unveils Paris Fashion Week ‘Comfort Zone’, in partnership with Distance and Views

Retail Focus

Saucony, a leading global performance running lifestyle brand, has teamed up with Parisian running store Distance and French media title Views to unveil the first-ever Fashion Week ‘Comfort Zone’ in Paris. Between June 18th and 22nd, the brand will take over the coffee shop Fauna to provide an immersive brand experience open to the public for coffee, food and drinks.

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BIOmat Canapa’s hemp bricks could build a new future for architecture

Design Wanted

From superior insulation to eco-friendly production, BIOmat Canapa’s groundbreaking hemp-based materials offer architects and builders the tools to create greener, more resilient structures. Traditional materials are […] The post BIOmat Canapa’s hemp bricks could build a new future for architecture appeared first on DesignWanted.

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Dan Murphy’s to roll out electronic shelf labelling system across all stores

Inside Retail

Liquor retailer Dan Murphy’s will roll out the Electronic Shelf Labels (ESLs) at all 273 branded stores by the end of this month. ESLs are digital displays beneath products that are operated from a centralised system, allowing the retailer to update its prices within minutes. The company considers the technology an important way to elevate the customer experience and drive large-scale efficiencies.

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glass-reinforced concrete ‘pillows’ envelop this experience mattress store in shanghai

Design Boom

the agency opts for a grid-like structure with a monochrome color palette that focuses the consumer’s attention on the product itself. The post glass-reinforced concrete ‘pillows’ envelop this experience mattress store in shanghai appeared first on designboom | architecture & design magazine.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Shoplight’s sustainable lighting range supports the Retail Trust

Retail Focus

In a bid to support people and planet, Shoplight is producing a Retail Trust Edition of each of its bio-polymer retail lighting products in partnership with the Retail Trust. With a subtle or more noticeable nod to the Retail Trust, each product sold from the range will result in a 2% donation to the Retail Trust. Through a host of support services including a 24-hour helpline, health and wellbeing support, financial aid, supported living, and career development, the Retail Trust are committed

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Snøhetta’s compostable hemp lamp “Superdupertube” banishes boring tube lighting

Design Wanted

Norwegian studio Snøhetta has teamed up with lighting brand Ateljé Lyktan to create Superdupertube, an office lamp made from extruded hemp and sugarcane bioplastic. In an […] The post Snøhetta’s compostable hemp lamp “Superdupertube” banishes boring tube lighting appeared first on DesignWanted.

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Retailers face rising risk of cybercrime. Here’s how to lock your digital doors

Inside Retail

Every six minutes a cybercrime is reported in Australia, with the average cost of an attack to a small business owner around $46,000. Enter Cyber Wardens, a free online training program launched by the Council of Small Business Organisations Australia (COSBOA), supported by the Australian Government and an industry alliance led by Telstra, CommBank and the Australian Cyber Security Centre.

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‘Half of Brits drinking rosé wrong’ M&S experts reveal as it sells one millionth bottle since the start of spring

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Half of the nation is making ‘pour decisions’ by drinking their rosé wine at the wrong temperature, according to new research from M&S Food as it sells its one millionth bottle of pink wine since the start of the spring.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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The Future of Retail: Can Online and Physical Stores Coexist?

Retail Focus

With over 5 billion internet users, according to Forbes, it shouldn’t be surprising that many of us opt for the convenience of purchasing goods online. However, does this mean that the brick-and-mortar retail business model is set to become a thing of the past? Well, if you’re just as curious as us, make sure to keep reading as we’ll discuss below. The Digitisation of Retail With the internet becoming more commonplace in the late 90s, many physical industries moved online.

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The Basics of How to Get Your Clothing Brand In Retail Stores

Retail Bound

Starting your own clothing line is a big move, given the competition. But the secret here is how you position your brand in the market, and you just have to be quick about it. Right now, there’s only one way you can massively distribute your products: Retail. The question is, how can you penetrate retail stores? In this quick guide, we will share important tips on how you can get clothing brand in retail stores.

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Chatime Australia boss appointed global CEO

Inside Retail

Chatime Group Australia CEO Carlos Antonius is taking on the newly-created global CEO position from 1 July 2024. Worldwide Chatime has more than 1,500 locations and in his new role Antonius will oversee the bubble tea brand’s development, with a target of nearly-doubling the footprint with 1000 more outlets within three years. The appointment to global CEO comes as Chatime’s new brand refresh initiative rolls out internationally.

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Expert explains how Hailey Beiber’s marketing strategy showcases the importance of authenticity in celebrity product lines

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Image source: Instagram Manisha Mehta, Head of Global PR and Communications at Bynder, comments on Rhode Beauty’s marketing strategy and branding. How Rhode Beauty creates hype using product teasers “Hailey Bieber, the founder of Rhode Beauty, has amassed a huge following of over 52 million fans and it seems they are invested in her journey with [&

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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The Future Of Work Will Be Personalized

All Work

Hybrid work is transforming traditional office setups into collaborative hubs, emphasizing teamwork and creativity over individual tasks, which can often be handled remotely. HP has invested in equipping shared workspaces with advanced technology and ergonomic designs to mirror home setups, prioritizing employee comfort and productivity. Personalization extends to different work environment needs, fostering inclusivity.

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Layer transforms recycled plastic into sustainable seating collection

Design Wanted

London-based design studio Layer’s Vale Collection is wrapped in eco-friendly PET felt, revolutionizing sustainability in style while championing the fight against plastic waste. In response to […] The post Layer transforms recycled plastic into sustainable seating collection appeared first on DesignWanted.

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KMD Brands’ sales continue to decline into second half

Inside Retail

KMD Brands saw continued decline in sales in the first four months of its fiscal second half amid weaker performance across all its segments. The group’s sales fell 8.4 per cent, with Oboz suffering the largest decline of 21.8 per cent from February to May. Rip Curl’s sales slid 5.9 per cent while Kathmandu’s sales dipped 8.4 per cent. “With six weeks of peak trade still to come, we remain focused on optimising our Kathmandu winter and Rip Curl Northern Hemisphere summer result

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The Perfume Shop reports record Father’s Day sales

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Perfume Shop, the UK’s largest specialist fragrance retailer, reported an outstanding sales period for Father’s Day with a record 225,397 bottles sold over 14 days in the run up to the big day on the 16th June 2023, seeing a +4% increase in sales compared to the same period in 2023.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Drytac announces Jeff Mercer as new Territory Sales Manager for Southeast US

Drytac

Jeff Mercer brings more than 25 years of experience working across sales, business development and customer service to the role at Drytac. Drytac , the leading international manufacturer of self-adhesive materials for the large-format print and signage markets, is delighted to announce the appointment of Jeff Mercer as its new Territory Sales Manager for the Southeast US.

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econitWood turns timber scraps into new material resources

Design Wanted

econitWood addresses pressing environmental challenges with its sustainable wood manufacturing process, transforming sawdust into innovative materials for design and interiors. Wood, a timeless material cherished for […] The post econitWood turns timber scraps into new material resources appeared first on DesignWanted.

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What Bapcor can learn from Bain’s long track record of PE bids

Inside Retail

From one analyst’s perspective, the Australian mergers and acquisitions landscape is considered to be relatively subdued, but there are signs that confidence in the market is returning. Consumer confidence levels over the next 18 months will be crucial to the future of financially embroiled and not-so-financially embroiled businesses within the retail industry.

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The impact of UEFA Euro 2024 on logistics planning and resourcing

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! We are now a week into the UEFA Euro’s 2024, a time where the UK’s football-supporting population will enjoy the first unrestricted international football tournament since the pandemic. The UEFA Euro 2024 championship is anticipated to significantly boost the UK economy as fans seize the opportunity to absorb the summer weather and the thrills and [̷

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Interiors displays fine designs from the Italian brand Francoferri

Design Middleeast

Interiors, the home furniture brand renowned for over five decades of design excellence, is home to some of the world’s best furniture brands, including the Italian design powerhouse, Francoferri. Interiors continues to focus on innovation, quality materials, and skilled craftsmanship, bringing a world of unique designs to suit every style and taste through its catalogue.

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Hydro’s recycled aluminium is revolutionising the metal materials industry

Design Wanted

Made with a minimum of 75% recycled, post-consumer scrap, CIRCAL is an eco-friendly choice that slashes carbon emissions compared to conventional aluminium production. In a world […] The post Hydro’s recycled aluminium is revolutionising the metal materials industry appeared first on DesignWanted.

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Why Talitha Cummins left journalism to start lab grown jewellery brand The Cut

Inside Retail

After a 20-year career as one of Australia’s most sought-after TV presenters, Talitha Cummins has come full circle with the 2022 launch of her jewellery business The Cut. Cummins was first immersed in the fine jewellery world at the age of 16, and she worked in the industry with and was encouraged by her uncle, Craig Blizzard, a veteran jeweller with 50 years of experience.

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Poundland Foundation donates £150,000 to the Trussell Trust after food banks distribute 3.1m emergency parcels

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Poundland Foundation has donated £150,000 to the Trussell Trust to support the vital work of their food bank network. Food banks in the Trussell Trust network distributed 3.1 million emergency food parcels between April 2023 and March 2024.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.