Barber Design

JANUARY 31, 2018

Social media has enabled consumers to become more engaged with retailers than ever before – but this is not without it’s problems. Access to boundless, instant information has caused retail trends to become fragmented (“The new trend is that there is no trend”) making large-volume fashion sales harder to predict. And the supply chain route has slowed right down after many large businesses moved their manufacturing processes offshore to low-cost/cheap-labour locations.

Gifts 52

Gifts Accessories Accessories Social Media 52

Quarter 20

JANUARY 29, 2018

Normal. 0. false. false. false. EN-US. X-NONE. X-NONE. Experience strategy is much more than a buzzword. It’s a concept that can be approached from a number of disciplines: user experience (UX), usability, or customer experience to name a few. In retail, customer experience strategy could be seen as the impressions you want your customers to have as they travel through your store – from interest, to engagement, to purchase and beyond.

Strategy 52

Strategy Engagement Perspective Curate 52