Sat.Apr 16, 2022 - Fri.Apr 22, 2022

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Trivago fined $44.7 million for misleading travellers

Inside Retail

Online travel booking company Trivago has been ordered to pay $44.7 million in penalties by the Australian Federal Court for misleading consumers over hotel prices. The court found that in January 2020, the company deceived consumers through misleading misrepresentations of hotel room rates on its website and in television advertisements. . Trivago had used an algorithm to determine which travel booking site paid the highest cost-per-click fee and highlighted them on its website.

Consumer 363
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How restructuring your business can help it to recover

Retail Focus

Helping your business to overcome a rocky patch may seem like a daunting prospect, but it is possible, and there are a lot of ways to start turning things around. Increasing profitability, boosting tax efficiency, and improving your employees’ experiences with the company are all tried and tested alternatives to burying your head in the sand, and wondering how (and when) things are going to get better. .

Flow 278
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First look: new British Library exhibition explores five centuries of breaking news

Design Week

A new exhibition at the British Library puts the spotlight on the news – who makes it, what makes something newsworthy, and the increasingly contentious issue of truth and trust in the media. Breaking the News spans five centuries of the news industry, looking not just at physical newspapers but also radio, television, all the way up to the internet and social media.

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Hermes, Milan

Retail Store Windows

We are always so excited to see this brands' stores on our travels as they never disappoint. We are also completely in awe of how they manage to achieve a different feel or narrative (much like Anthropologie) across so many stores globally. No easy task for sure. Just check out this little beauty situated along the Montenepoleone area of this magnificent city.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Singapore sneaker reseller Ox Street to launch in Australia, NZ

Inside Retail

Singapore-based online sneaker resale marketplace Ox Street is launching a trans-Tasman expansion, opening an e-commerce store in Australia. “Australia is a perfect fit for the community we want to build in the long-term,” said Gijs Verheijke, founder and CEO at Ox Street. “We see a big supply gap when it comes to Australian buyers having access to the most coveted sneakers, whether they’re hot new drops or all-time classics.”.

Expansion 294
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How the pandemic was a catalyst for ‘New Retail’ design

Retail Focus

A creative shift in retail design isn’t a new, post-Covid development. Serious changes were happening before the pandemic, which kicked the creativity and the need to stay relevant, up a gear. Long before Covid, retailers were lacking a certain originality having become too transactional, but in the years leading up to 2020, imaginative changes were already being made to re-engage consumers.

More Trending

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EPA Draws Link Between Low-Dose Formaldehyde Exposure and Cancer

Hunton Andrews Kurth

On April 14, 2022, the United States Environmental Protection Agency released an updated draft risk assessment for formaldehyde, in which it links long-term, low-dose inhalation of the common chemical to leukemia and various cancers involving the head and neck. EPA has also identified potential links to non-cancer health outcomes, including sensory irritation, respiratory problems, reproductive and developmental toxicity, and nervous system effects.

Consumer 106
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Harvey Nichols Hong Kong launches world-first NFT retail space

Inside Retail

Harvey Nichols has introduced the world’s first blue-chip non-fungible tokens (NFT) retail concept space located inside a luxury department store dubbed ‘HN NFT Vault’ at the retailer’s Pacific Place store in Hong Kong. NFT collectors can access a selection of NFTs, a majority of which are exclusively available at Harvey Nichols Pacific Place, including CryptoPunks, Bored Ape Yacht Club, CloneX x Takashi Murakami, Azuki and Doodles.

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GRIDSERVE opens new Electric Forecourt® in Norwich

Retail Focus

GRIDSERVE , the tech-enabled sustainable business that runs the GRIDSERVE Electric Highway – one of the UK’s leading electric charging networks, today opens a new state-of-the-art Compact Electric Forecourt® in Norwich. The first-of-its-kind EV experience facility delivers the latest charging technology, supplied by 100% renewable energy, and helps to pave the way for mass EV adoption well ahead of the 2030 ban on new petrol and diesel cars.

Planning 189
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Global digital sales fall for first time in nine years, Salesforce quarterly Shopping Index finds

Retail Times

International tech firm Salesforce has today released its latest quarterly Shopping Index covering Q1 of 2022, which reveals how after several quarters of consecutive growth in online shopping, a combination of inflation (up 12% in March), supply chain issues and economic insecurity have caught up with consumers’ purchasing power.

Shopping 105
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Looking for a new way of engaging with the resources that the Earth provides

Design Wanted

Doing so requires ideas and expertise – much of which will come from the creative industries. With around 100 items on the program, this design festival […]. The post Looking for a new way of engaging with the resources that the Earth provides appeared first on DesignWanted.

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David Jones launches clothing resale program

Inside Retail

Department store David Jones has launched a re-sale clothing initiative called Reloop in partnership with fashion rental company GlamCorner. The service works by allowing customers to opt-in to ‘re-commerce’ their purchases at a later date on the website. The platform will provide customers with the option to resell, rent, repair or recycle their clothes.

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Harrods opens fourth standalone beauty store in Bristol

Retail Focus

Harrods has opened H beauty Bristol, the brand’s fourth standalone beauty store in the UK, this time located in The Mall, Cribbs Causeway. The 25,300 sq.ft. space brings together a diverse portfolio of must-have products and exceptional services from over 86 international beauty brands for customers to enjoy. The store is an experiential playground, where beauty novices and experts alike can discover some of the industry’s most forward-thinking and vibrant brands as well as stock up on their fo

Curate 162
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Costa Coffee to trial new recyclable fibre lids ahead of possible UK-wide roll out

Retail Times

Costa Coffee, the Nation’s Favourite Coffee Shop, has today announced the launch of new trial of 100% fibre lids. Made from renewable plant-based material, the lids are 100% recyclable and will be available at 150 Costa Coffee stores across the UK, until stocks last.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Rattan Lighting Is a Popular Choice in Interior Design

Mindful Design

In the last years, the increased interest in natural and sustainable materials in the interior design world has made rattan lighting become an appealing choice. Made from the vines of a tropical climbing palm that are harvested without sacrificing the entire plant, rattan accents not only make you feel better about your design choices, but […].

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PAS Group, Brand Collective to merge into $600m retail powerhouse

Inside Retail

Apparel and footwear retail companies Brand Collective and PAS Group are to merge, creating Australia’s third-largest fashion retail group. The deal, effective April 26, will aggregate 26 brands and 15 character licences, operate in 300 retail locations across Australia and New Zealand and employ 3000 staff. The company will also run some 250 wholesale accounts both locally and internationally.

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Multi-dimensional, story-telling design for South Korea’s largest, luxury department store

Retail Focus

A strong addition to South Korea’s new generation of luxury, retail destinations opened its doors at the end of 2021 to high acclaim. Lotte enlisted London luxury retail designers Shed , known for a distinctly contemporary and progressive international design style, to reimagine a ‘different kind’ of department store, Lotte’s first major project in 7 years.

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New Zealand Manufacturer More Profitable in 18 Months with ERP

Global Shop

Heat Treatments Ltd provides manufacturing, grinding, and machining services in an ISO9001-certified machine shop. Headquartered in Auckland, New Zealand, Heat Treatments provides a reliable one-stop sourcing solution for manufacturers needing specialized engineered parts. As the business continued to grow, so did the need for a more flexible, customizable ERP product that could manage the company’s two separate business streams in an all-in-one system.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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GRIDSERVE opens new Electric Forecourt in Norwich, transforming EV charging in the area

Retail Times

GRIDSERVE, the tech-enabled sustainable business that runs the GRIDSERVE Electric Highway - one of the UK’s leading electric charging networks, today opens a new state-of-the-art Compact Electric Forecourt in Norwich. The first-of-its-kind EV experience facility delivers the latest charging technology, supplied by 100% renewable energy, and helps to pave the way for mass EV adoption well ahead of the 2030 ban on new petrol and diesel cars.

Art 98
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Lush launches a 24-hour vending machine

Inside Retail

Cosmetic brand Lush has opened its first 24-hour vending machine, located in Coal Drop’s Yard at King’s Cross in London. . Lush said it aims to provide customers with a distinctive retail experience by allowing them to purchase its products at any time of the day. . The machine is shaped like a circular kiosk. Customers walk around to and view the products, which include wrapped gift boxes.

Gifts 246
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Queensgate in full swing with 2.5m Puttstars regional debut

Retail Focus

Puttstars, the innovative indoor mini-golf brand operated by the Hollywood Bowl Group, has selected Queensgate Shopping Centre in Peterborough for a regional debut location, set to open later this year. . Puttstars has expanded its portfolio across the UK since its launch in March 2020, with the Queensgate site set to be the brand’s fifth location.

Location 130
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Meet the six finalists of the 2022 Lexus Design Award designing a better tomorrow

Design Wanted

The six finalists were selected out of 1,726 entries from 57 different countries and regions by an elite panel of design experts including Paola Antonelli, Anupama […]. The post Meet the six finalists of the 2022 Lexus Design Award designing a better tomorrow appeared first on DesignWanted.

Design 98
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Sustainable Fashion: All welcome at the resale party

Retail Insider

Welcome to the latest column within our broader sustainability section, which focuses on what fashion retailing is doing to address the issues in its industry. This month’s column highlights just how much is going on in the resale sector right now. Brought to you by Retail Insider with Clipper and Give Back Box. Barely a week goes by without another big fashion brand announcing that it is joining the resale party.

Fashion 98
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Retail leasing market stabilises as Covid impact wanes

Inside Retail

As domestic and international travel resumes and operating conditions normalise, Australia’s retail-leasing market is projected to see stable growth after recording steady trading during the first quarter of this year, according to Colliers. . In particular, national-level average gross face rents increased by 1.3 per cent during the period. .

Marketing 246
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Akeneo’s PIM solution gives builders merchant, Bradfords, the tools for commerce success

Retail Focus

Builders’ merchant, Bradfords Building Supplies , has transformed the way it merchandises its products online using a solution from Akeneo, the global leader in product experience management (PXM) and product information management (PIM). With better, enriched product data, Bradfords has grown online conversions by 20% with Akeneo PXM Studio. Founded in 1770 in Somerset, Bradfords has been serving its community of building tradesmen for over 250 years.

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FIT Sport Design Awards 2022: entries are open!

Design Wanted

The FIT Sport Design Awards is the most comprehensive design competition dedicated to sports goods and apparel, integrating creativity, innovation, and performance. Accepting entries until December […]. The post FIT Sport Design Awards 2022: entries are open! appeared first on DesignWanted.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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The design of civil rights platform Good & Common is inspired by classic protest imagery

Design Week

San Francisco design studio Landscape has designed Good & Common, a free online educational platform which encourages Americans to learn more about their civil rights. The platform is a collaboration between civil rights lawyer Dewitt Lacy and Landscape, which has crafted the website’s branding and layout. The studio also worked on the platform’s writing and content creation.

Layout 102
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Redbubble sales fall despite Covid boosting online shopping

Inside Retail

Online marketplace Redbubble says its sales fell by 16 per cent in the third quarter, despite a high level of returning customers who first engaged with the brand during Covid lockdowns. In a trading update, the company said its third-quarter sales fell to $384 million with gross profit down by 22 per cent to $144 million. Operating EBITDA was $4.5 million.

Shopping 246
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Freelance Construction: a beginners guide

Retail Focus

Those that are good with their hands may have thought about starting their own freelance construction or repair business and this could be a fantastic way to earn. Being a freelance worker means that you are in complete control, plus construction or repairs roles like a plumber can be incredibly rewarding. There is a lot to consider, though, so keep reading for a few areas that you need to think about when starting a freelance construction or repair business.

Light 130
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Take a peak at these futuristic sunglasses made of bacteria

Design Wanted

With an interest in transparency of design communications and innovation practices against wasteful processes, Italian biodesign researcher Cinzia Ferrari chose to fabricate organic sunglasses frames as […]. The post Take a peak at these futuristic sunglasses made of bacteria appeared first on DesignWanted.

Design 97
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.