Sat.Nov 06, 2021 - Fri.Nov 12, 2021

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Harrods unveils ‘Emerging Designers: China’ pop-up

Retail Focus

Following Harrods successful return to Shanghai Fashion Week with ‘The Harrods Hive’, a concept that focused on building stronger connections across the luxury industry in China, Harrods is proud to announce the unveiling of an inaugural pop-up focused on young Chinese design. As part of its ongoing commitment to supporting the development of emerging Chinese luxury talent, Harrods will host its inaugural collection by Chenpeng , the winner of this year’s YU PRIZE on the 1 st floor of its Knight

Design 331
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LVMH ups support for Sephora Australia as losses mount

Inside Retail

Beauty firm Sephora struggled through another difficult year and may have difficulties trading as a going concern, according to a report in AFR. The report, which cites Sephora Australia’s accounts filed with ASIC this week, states the makeup retailer’s losses hit $7.87 million in the year to December 2020 – signaling a need for further funding from global parent, LVMH.

Space 298
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Sugary snacks for babies should not be labelled ‘healthy’, says pressure group

Talking Retail

Some snacks for babies and toddlers that are marketed as ‘healthy’ contain too much sugar, according to a health watchdog’s survey. Action on Sugar – which is based in Queen Mary College at the University of London – says that some snacks contain two teaspoons of sugar per serving. In some cases the snacks are. This story continues at Sugary snacks for babies should not be labelled ‘healthy’, says pressure group.

Marketing 144
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Remembering Nicholas Thirkell: “he took ideas to their ultimate expression”

Design Week

The sad news came earlier this week of the death of Nicholas Thirkell, my old business partner, colleague and friend. I’d known him since the late 1960s, when we were both art directors in the publishing world. I was impressed with what he was doing over at Macmillan, so we met for a drink. Nick (as I always called him) cut a rather dashing figure: he was tall and rather aloof, with a well honed RP accent – think BBC continuity department and you’ll have it.

Art 144
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Harvey Nichols unveils 2021 Festive Windows

Retail Focus

Harvey Nichols has today unveiled the most anticipated window scheme of the year – Christmas. After declaring a collective ‘bah, humbug’ to Christmas last year, the 2021 campaign offers a different sentiment that’s designed to spread joy and happiness with bright colours and beaming lights. Transforming the facade for the festive season, this year the iconic Harvey Nichols windows feature modern stained glass panels, flooded with light to reflect a glorious pattern of Christmas-coloured hues ins

Pattern 310
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Officeworks, Ikea, Kmart join campaign to bring retail emission to net-zero

Inside Retail

Led by the Australian Retailers Association and the Business Council for Sustainable Development Australia, a number of retailers have joined a UN-backed campaign in a ‘Race to Zero’. Ikea Australia, Kmart Group and Officeworks have each pledged to support the campaign, drive climate action in their own businesses, and encourage other retailers to set public net-zero emission goals.

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UK government unveils EV chargepoint design in electrification push

Design Week

The government has revealed a prototype for an electric vehicle (EV) chargepoint, in its push to phase out new petrol and diesel cars by 2030. The charging point has been designed by product designers PA Consulting in collaboration with the Royal College of Art (RCA). It was revealed at the UK Pavilion at UN climate change conference COP26. As the PA Consulting design team explains, there were a few challenges in developing the device.

Design 143
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EE launch new experiential concept store at One Braham

Retail Focus

EE has unveiled its new concept store designed to give customers a more immersive experience combined with expert knowledge. The One Braham store will also act as a hub for local communities, as part of EE’s commitment to deliver the most personal and local service on the high street. Located within BT’s new London headquarters, One Braham, the store showcases the best in converged technology with expert face-to-face advice and demonstrations.

Concept 289
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Why Australia’s ‘great resignation’ is a myth: The Conversation

Inside Retail

In the wake of a jump in the proportion of workers quitting jobs in the United States – dubbed the “Great Resignation” – Australia’s media has been warning of a surge in resignations here. “ Here comes the Great Resignation ,” reads one headline; “ Millions of Aussies predicted to leave jobs ” reads another. In fact: there is no evidence of such a phenomenon here if there was, it would be no bad thing Australia’s resignation rate has fallen to an all-time low.

Pattern 264
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Bloo launches perfume-inspired toilet blocks

Talking Retail

Toilet hygiene brand Bloo is set to launch two toilet rim gel blocks with perfume-inspired fragrances. The Bloo Brilliant Gel range retails at £2.90 and will be available to Nisa and Costcutter stores from December in Spring Rain, inspired by Dior’s Dolce Vita perfume and Arctic Ocean, inspired by Chloe’s Eau de Parfum. The variants. This story continues at Bloo launches perfume-inspired toilet blocks.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Design, Climate, Action: is it possible to design low carbon impact digital services?

Design Week

When it comes to carbon emissions, many have a fairly traditional idea of the worst offenders: cars, planes, fast fashion. It’s less likely that consumers are considering their carbon footprint when they send emails, load homepages or stream YouTube videos. Our online lives require energy, and those everyday online actions add up. In 2019 it was estimated that digital activity accounts for almost 4% of global greenhouse gas emissions – around the same produced by the aviation sector

Design 141
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Beaverbrooks doubles in size at centre:mk

Retail Focus

Beaverbrooks, the family-owned jewellery retailer, has opened a brand-new boutique at centre:mk Milton Keynes, one of the top 10 retail destinations in the UK. Upsizing into a new unit, Beaverbrooks has launched in a 2,744 sq ft store on Crown Walk, more than doubling its presence at centre:mk and adding a new luxury boutique from premium watchmaker, TAG Heuer.

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ARA: Aussies tipped to spend $5.4 billion over Cyber weekend

Inside Retail

Australians are tipped to spend $5.4 billion in stores and online over the upcoming Cyber weekend period, according to the ARA and Roy Morgan. According to ARA boss Paul Zahra, the shopping event, which originated in the United States, has been embraced by Australians and has made November the biggest shopping month of the year. “For the past two years, November has beaten December as the biggest month for Australian retail sales throughout the year,” Zahra said.

Shopping 264
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Dettol makes sustainable changes to wipes portfolio

Talking Retail

Dettol is updating its disinfection wipes portfolio to be biodegradable, in a move designed to “provide more sustainable choices for consumers”. The range is rolling out now, including Dettol’s Surface Cleansing, Multi-Purpose, Floor, Big & Strong and Kitchen & Bathroom wipes. The brand said the move will mean that consumers can continue their new cleaning.

Consumer 115
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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Design for Planet: why waste is a “design flaw”

Design Week

To kick of the Design Council’s Design for Planet festival, designer Sophie Thomas took delegates on a very different kind of tour. The Binn Ecopark, located some 45 minutes from the festival’s hub at V&A Dundee, is not for the faint-hearted, or those with a weak stomach. The 62-acre site is billed as one of Scotland’s most progressive recycling and waste management operations.

Design 140
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Fashion retailer Modivo creates first fully automated physical shopping experience

Retail Focus

European fashion retailer and Creative Retail Awards winner Modivo, has turned to display technology from PPDS to create and open a futuristic new store in Warsaw, combining the benefits of online and physical shopping for a highly unique and transformative customer experience. . Located inside the 85,000 sqm, Galeria Mlociny shopping mall in Warsaw, the new high-end store designed by Dalziel & Pow was opened in the midst of the coronavirus pandemic, and was designed to offer a revolutionar

Fashion 189
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Ikea launching online marketplace for second-hand goods

Inside Retail

Ikea is launching an online marketplace designed to help its customers buy and sell used furniture, the business confirmed to The Australian. As soon as next year, Ikea will allow online customers to browse and ‘reserve’ used items, which they can then go to a store to collect, through a new ‘As-is’ marketplace. According to Ikea Australia’s sustainability manager Mellisa Hamilton, the business wants its products to be reused, repaired, reassembled and recycled – and to create a more cost-effect

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Fruittella expands Summer Fruits range

Talking Retail

Confectionery brand Perfetti Van Melle (PVM) has added a blackberry flavour to its Summer Fruits sticks and sharing bags lines. The Summer Fruits range includes strawberry, orange, lemon and new blackberry flavoured sweets and is available now in stick and Favourites multi-pack formats. PVM research has found that blackberry is the UK’s second favourite flavour.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Disappearing packages and desert robots lead Global Grad Show 2021

Design Week

Disappearing clothes packaging and a seed-planting desert robot are among the shortlisted projects at this year’s Global Grad Show. Overall 150 projects were revealed from diverse fields, with the overarching focus to “improve lives, support communities and protect the planet” The projects will be showcased in an online exhibition for 2021.

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Sainsbury’s opens new flagship store in Colwick

Retail Focus

Sainburys opened their new Colwick store today, the first of three supermarkets Sainsbury’s will open in the run-up to Christmas. The flagship 53,000 sq. ft supermarket was opened by Mayor of Gedling, Meredith Lawrence, alongside St John the Baptist Primary School pupil, Jace Pikett, who won a competition to design a limited-edition Sainsbury’s bag for life to mark the launch of the new store.

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A new twist on privacy: planning for a post-cookie world

Inside Retail

There are implications for the advertising industry as it navigates new data privacy and compliance rules: Reliance on third-party cookies has been estimated to lead to a 36-per-cent decrease in measured and reported ROAS. There will be a shift towards probabilistic reach and more people-based measurement. An IRI study found “virtually no difference” in sales lift results when food and non-food brands captured 25 per cent or 50 per cent fewer iOS mobile IDs.

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Waitrose farm to be test hub for all future farming innovation as it aspires to be net zero by 2035

Retail Times

The Waitrose farm on the Leckford Estate will be a test bed for farming innovation over the next 15 years and will be critical in helping Waitrose play its part in helping to tackle climate change.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Tijuana and San Diego announced as first ever joint World Design Capital

Design Week

San Diego, USA and Tijuana, Mexico have jointly been named as World Design Capital for 2024. The title of World Design Capital is awarded every two years, by the World Design Organisation (WDO) and aims to recognise cities for their effective use of design in driving economic, social, cultural and environmental prosperity. A year long programme of activity is organised to leverage this.

Design 130
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Tessuti to open global flagship at Liverpool One

Retail Focus

Grosvenor Britain & Ireland has announced that curated designer retailer, Tessuti, is to upsize at Liverpool ONE. The brand’s commitment to relocate to Paradise Street in a new global flagship is a significant vote of confidence in Liverpool ONE. Tessuti , part of JD Sports Group, has operated a 5,300 sq ft store on Liverpool ONE’s Peter’s Lane since 2013.

Curate 189
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Online retailers need to improve login experiences or risk losing customers

Inside Retail

Online retailers rely on the appeal, consistency, and effectiveness of their website and app to attract new business and build lasting relationships with existing customers. While the website and app may be attractive, all too often the login box lets retailers down. If the first buying interaction customers have online is disappointing, retailers will pay a high price.

Consumer 246
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Swizzels reinvents Love Hearts sweets

Talking Retail

Confectionery brand Swizzels has launched a stick version of its Love Hearts sweets. Love Hearts Candy Sticks are available now and retail at 35p per roll. Each pack includes one of 20 temporary tattoo designs to collect, featuring a positive and “feel good” message, reinforcing the brand’s “commitment to sharing the love with consumers”. Sarah-Louise.

Consumer 111
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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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These handheld products aim to better support parents through pregnancy

Design Week

The pandemic and subsequent lockdowns have proved particularly dangerous for babies. Research suggests the drain on health services resulted in a near four-fold increase in stillbirths at points in the pandemic – while other data reveals 20% rise in babies killed or harmed during the first lockdown of 2020. These statistics and others like it were the driving force behind product design studio Morrama’s latest project – a series of device concepts which aim to support parent th

Concept 111
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Anand Jewels is an effortless hybrid between traditional roots and contemporary design

Retail Focus

The expression of Indian heritage has inextricably found its roots embedded in the treasure trove of craftsmanship and artisanal detailing. A torchbearer of values across generations, jewellery in the subcontinent epitomises gestures of love and heirloom that are painstakingly passed on over decades. Anand Jewels as a brand have strived to encapsulate the undying essence of preserving traditions through every collection and venue they have founded across the years.

Design 182
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Kmart expands doll line up to include Guide Dog Handlers

Inside Retail

Kmart is updating its toy line-up to include a new doll – a Guide Dog Handler doll, designed with advice from Guide Dogs Australia. The doll follows the retailer’s previous efforts at creating more inclusive toys, which included a range of dolls reflecting people with disabilities, such as someone who is hearing impaired, someone with Down Syndrome, and someone with a prosthetic leg.

Line 246
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Rising energy prices a headache for both retailers and their customers

Talking Retail

Consumers are just as worried as retailers about increasing energy prices, according to a Post Office poll. The survey found that two thirds of Post Office customers (65%) describe themselves as “extremely” or “very” concerned about rising fuel prices. The Post Office published the survey partly to highlight that it can advise customers who are. This story continues at Rising energy prices a headache for both retailers and their customers.

Consumer 110
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.