Sat.Jun 01, 2024 - Fri.Jun 07, 2024

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Is service in luxury becoming a luxury?

Retail Focus

Ghalia BOUSTANI. Expert Manager at Univers Retail | Published author | Visiting lecturer. The luxury market has been flooded with high-end and accessible luxury brands offering products and services at high prices in recent years. An alarming trend has emerged: the decline in service quality. Consumers are discovering that paying a premium does not always ensure exceptional service.

Contrast 147
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Union bid to abolish youth rates risks ‘pushing young people out of retail’

Inside Retail

The Shop, Distributive and Allied Employees’ Association ( SDA ) – the retail and fast food workers’ union – has launched a case to abolish junior rates for workers, which retailers believe will pose challenges for young people getting their first job. The SDA is seeking to ensure workers 18 and over in retail, fast food and pharmacy are paid the full rate, the Australian Financial Review reported.

Shopping 289
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Why Custom Embroidery Is Becoming a Staple for High-End Retail Widening Brand Appeal

Retail Focus

Humans have been embroidering for literally thousands of years, and yet it is not a process that has sat still or stagnated. In fact its popularity is, like all fashion trends, somewhat cyclical – and the application of modern technology to it is giving high-end brands a way to engage audiences that are hungry for personalisation. To understand why this is happening right now, let’s talk about the motivating factors encouraging retailers to make custom embroidery a staple of their current

Pattern 147
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curiosity envelops rolex’s ginza flagship in a shimmering double bezel pattern

Design Boom

rolex flagship ginza reveals double bezel motif of metal & glass A new Rolex flagship store occupies four floors of the iconic Rolex Tower rising amid Ginza’s Chuo-Dori Avenue in Tokyo. Gwenael Nicolas from multidisciplinary studio Curiosity has led on the interior and facade design, imbuing every detail with sophistication and timeless modernity that contrast […] The post curiosity envelops rolex’s ginza flagship in a shimmering double bezel pattern appeared first on desig

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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An approach defined by logic, applied across various fields of design

Design Wanted

Peter Otto Vosding is a name synonymous with innovative industrial design. From creating intricate furniture and lighting solutions to collaborating on technical devices, his work reflects […] The post An approach defined by logic, applied across various fields of design appeared first on DesignWanted.

Design 109
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‘Systematic failure’: 85 Degrees franchisor fined $1.44 million for wage theft 

Inside Retail

The franchisor of the 85 Degrees cafe chain in Australia has been fined $1.44 million for underpayments at its franchisee outlets in Sydney. 85 Degrees Coffee Australia, which operated 85 Degrees-branded outlets in NSW and the ACT, was charged for “systematic failure to ensure compliance within its franchise network”, according to the Fair Work Ombudsman (FWO).

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translucent pitched roof tops glass-clad store by designRESERVE in chinese village

Design Boom

made of twin-wall polycarbonate sheets and fabric, the roof filters natural light during the day and glows like a lampshade at night. The post translucent pitched roof tops glass-clad store by designRESERVE in chinese village appeared first on designboom | architecture & design magazine.

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Lualdi’s competitive edge is a mastery of advanced milling techniques

Design Wanted

“Doors are serious business” explains architect Piero Lissoni on the importance of designing bespoke products for Italian brand Lualdi. “A mysterious object that takes us from […] The post Lualdi’s competitive edge is a mastery of advanced milling techniques appeared first on DesignWanted.

Design 105
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Scandinavian furniture retailer Bolia makes Australian debut

Inside Retail

Bolia, the Scandinavian furniture brand, is set to open its first Australian flagship store in Melbourne this month. Its new 415sqm Richmond store is described as “an inspiration universe” for furniture buyers to delve into tactile material and colour samples “to build their dream piece of furniture” at the in-store design atelier.

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Lighting a new aesthetic for Russell & Bromley

Retail Focus

Russell & Bromley’s beautiful new boutique store in Hampstead, London, designed by design & architect studio Shed, and lit by Shoplight, has been created to gracefully blend in with the surrounding village aesthetic, retain the building’s original character and showcase Russell & Bromley’s luxury fashion footwear. Shed’s new design concept is in fact a new blueprint for Russell & Bromley as it expands in the UK and beyond.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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curiosity’s rolex flagship in ginza rises as shimmering tower of double bezel pattern

Design Boom

rolex flagship ginza reveals double bezel motif of metal & glass A new Rolex flagship store occupies four floors of the iconic Rolex Tower rising amid Ginza’s Chuo-Dori Avenue in Tokyo. Gwenael Nicolas from multidisciplinary studio Curiosity has led on the interior and facade design, imbuing every detail with sophistication and timeless modernity that contrast […] The post curiosity’s rolex flagship in ginza rises as shimmering tower of double bezel pattern appeared first o

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Nodi Coffee by Office AIO

Retail Design Blog

Introducing a Fresh Narrative to a Lobby Cafe In the heart of Shanghai’s bustling Jing’an district, Nodi, a brand born.

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Ampol unveils brand positioning campaign A to Anywhere

Inside Retail

Fuel and convenience retailer Ampol has unveiled its new ad campaign which aims to broaden the position of the business in the market. Its ‘A to Anywhere’ campaign positions Ampol as being greater than the sum of its parts: fuel, convenience, electric vehicle charging or energy. The creative is underpinned by Ampol’s diverse portfolio of products and services.

Marketing 280
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True Fit launches new Gen AI solution, Fit Hub, which synthesises all size & fit product information to solve retailers’ online fit challenges

Retail Focus

True Fit , the leading AI-driven platform that decodes size and fit for shoppers and fashion retailers, has announced the launch of Fit Hub, its new Generative AI (Gen AI) innovation to help consumers find the perfect fit and solve retailers’ online fit challenges. Fit Hub utilises Gen AI to synthesise all available fit and size information from retailers’ Product Description Pages (PDPs), from personal sizing recommendations, product reviews and User Generated Content (UGC), sales & returns

Fashion 147
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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Liverpool ONE set to host over 10 weeks of placemaking and experiential activations in a ‘Summer of Fun’

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Grosvenor has announced that Liverpool ONE, one of Europe’s leading retail and entertainment destinations, is to host over ten weeks of placemaking and experiential activations in a ‘Summer of Fun’ to deliver additional footfall and sales.

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If Zara Home rebrands as luxury

Retail Design Blog

Imagine a complete transformation of Zara Home. Stepping through the threshold, you’re no longer greeted by the familiar retail layout.

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Meet the Aussie pet accessories business with 14-carat leads starting at $550

Inside Retail

It’s no secret that consumers are still spending big on their pets even in a cost of living crisis – and the launch of luxury pet accessories brand Mon Petit Amour Manolo, which sells collars starting at $550, is proof of this. With the number of pets in Australia surpassing the human population according to a national survey, it comes as no surprise that the Australian pet industry was valued at $3.7 billion in 2023.

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Timothy London launches innovation rich premium luggage collection with new Jermyn Street flagship store

Retail Focus

Game-changing travel innovation and expert craftsmanship define new premium luggage brand, Timothy London. The British-based brand stands out from the travel pack with its superior product design, showcasing travel-led innovation and engineering excellence. Timothy London is poised to establish itself as one of the world’s leading luggage manufacturers, delivering the perfect travelling companion for all of life’s adventures.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Lidl is on the hunt for three fashion-forward fans to become ‘Merch Muses’ this festival season

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lidl is on the search for three festival fans to attend this summer’s party circuit as official ‘Merch Muses’ – individuals dripping head to toe in the supermarket’s new cult merch collection. Lidl’s merch range has already become an established staple of outlandish festival fashion, worn by only the most iconic partygoers.

Fashion 105
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Roar designs new shoe boutique by Sarah Jessica Parker in Abu Dhabi

Design Middleeast

Roar was commissioned by SJP by Sarah Jessica Parker to create the interior of its new shoe boutique in Abu Dhabi’s The Galleria Mall. Inspired by the whimsical world of Wonderland, the store features elements such as bubbles, feathers, reflective surfaces, and iridescent colours. This theme is not only visual and tactile but also incorporates digital content to enhance the sensory experience. “We wanted to imagine a space that goes beyond a typical retail environment.

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“We can help”: Ikea Australia CEO on its bold campaign to combat homelessness

Inside Retail

Ikea Australia overhauled its Sydney flagship in Tempe, NSW, to shine a light on the growing issue of homelessness in Australia. On Wednesday, customers were confronted with a car parked inside the store and a tent pitched in the restaurant, reminders of a societal issue that impacts 120,000 people every day but is often kept in the dark. It can be tricky for businesses to authentically partner with charities beyond simply making a donation to drive positive change for communities and societies.

Planning 278
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4 Visual Merchandising Tips for Increased Sales

Retail Focus

Have you ever walked into a store and felt instantly drawn to a certain product? Or maybe visited an online retailer’s website and had your eyes immediately drawn to a particular item? That’s visual merchandising for you. It makes you want to buy things, or at least see them a bit closer – even if you don’t need them. Therefore, if you’re looking to boost your sales , one of your priorities should be developing an effective visual merchandising strategy.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.

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Tesco wins RNIB Employer of the Year Award

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The RNIB See Differently Awards, supported by People’s Postcode Lottery, recognise and celebrate outstanding work supporting people with sight loss. Hosted by standup comedian, Jamie MacDonald, the awards took place on Tuesday 21 May.

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Baker by Saeed Haroun

Retail Design Blog

Our packaging design for Baker brand is a celebration of innovation, seamlessly blending tradition with contemporary flair to create a.

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Shein plans its first Perth pop up later this month

Inside Retail

Shein is getting ready to touchdown in Perth, marking the brand’s first visit to Western Australia after successful activations in Brisbane, Melbourne, and Sydney. This will be the global online fashion retailer’s seventh Australian pop-up and is set to showcase its extensive range of on-trend, affordable and size-inclusive collections. “Shein is thrilled to be making our first visit to Perth, bringing to life another in-person, immersive shopping experience.

Planning 278
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New landmark Aston Martin showroom to open in Birmingham

Retail Focus

A landmark new Aston Martin showroom will open in the West Midlands later this year – the closest in the world to the iconic marque’s manufacturing facility in Gaydon, Warwickshire. The £10 million project is well underway at the new Aston Martin Birmingham dealership, to be operated by the ultra-luxury marque’s dealer partner in the region, Grange, part of the Cambria Automobiles group.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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True Fit launches new Gen AI solution, Fit Hub, which synthesises all size & fit product information to solve retailers’ online fit challenges

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! True Fit, the leading AI-driven platform that decodes size and fit for shoppers and fashion retailers, has announced the launch of Fit Hub, its new Generative AI (Gen AI) innovation to help consumers find the perfect fit and solve retailers’ online fit challenges.

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The Future of Resilient Design

All Work

As a force for change, design is as much about practicality and structure as it is emotional and intellectual. Where we work needs to support the moods of human beings and the modes of work. The design can not be homogenous, or static. Human-centric environments that represent, reflect and empower people with a sense of place can and will create cultural optimism.

Design 98
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Glossier preparing for Down Under debut

Inside Retail

Glossier is getting ready to make its bricks-and-mortar debut in Australia, only a decade after the cult-favourite beauty brand launched in the US. As of July 16, a range of Glossier products will be available in 70 Mecca stores across Australia and New Zealand for the first time ever – allowing consumers to shade-match and swatch-test products before checkout. “We want our customers to experience the very best in global beauty, so bringing the world of Glossier to Mecca couldn’t be

Consumer 278
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International markets leading demand for UK brands have highest global concentration of omnichannel shoppers, ESW data reveals

Retail Focus

Cross-border shoppers from the international markets which purchase the most from UK brands and retailers are also among those with the highest concentration of omnichannel consumers, the latest Global Voices report from ESW shows. The report highlights the need for British brands and retailers to implement unified commerce infrastructures to better meet the needs of cross-border shoppers, since international shoppers with the greatest spending power also index the highest when it comes to dema

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever