Sat.Oct 30, 2021 - Fri.Nov 05, 2021

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Grill’d marketing deemed “extremely inappropriate”

Inside Retail

A recent advertisement made by burger chain Grill’d has been slammed by the Ad Standards board for suggesting sexual violence to its audience, after it showcased a Ronald McDonald-like clown seemingly exposing himself to children in an alley. The clown is quickly shown to be showing the children a selection of plastic toys which are hanging from its trench coat, only to be apprehended by the Grill’d Burger mascot.

Marketing 331
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ARCHIEE’s white minimalist coffee store fuses japanese, chinese, and parisian cultures

Design Boom

the parisian studio realized a coffee store on a courtyard of the new chengdu shopping center, china, offering a design that outstands by its simplicity and fluidity. The post ARCHIEE’s white minimalist coffee store fuses japanese, chinese, and parisian cultures appeared first on designboom | architecture & design magazine.

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Q&A: John Bagshaw, Managing Director at International Decorative Surfaces

Retail Focus

You recently added Merinolam to the IDS portfolio, can you tell us why? . We recognised the market need for an ex-stock range of fire-rated decorative laminate offering immediate availability to customers anywhere in the UK. . Merino was the right brand partner for us in this exclusive distribution agreement as we have enjoyed a good working relationship with the company for more than 10 years – we know them well and like how they do business.

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Es Devlin: “Humans are not the only main characters”

Design Week

Designer Es Devlin has brought 197 trees with her to Glasgow’s COP26 conference. The small forest will be the setting for the New York Times Climate Hub, which is set to host a series of keynote talks from the likes of Greta Thunberg, Malala Yousafzai and Ban Ki-moon while heads of state debate climate action elsewhere in the city. The 197 living trees each represent a country.

Art 145
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Customer loyalty is changing, are you?

Inside Retail

Customer loyalty has changed a lot in the last two years. During the economic and social crisis of the Covid-19 pandemic, consumers went from valuing long-standing relationships with their favourite brands to focusing on price and availability above all else. According to data from McKinsey, 76 per cent of consumers changed stores, brands or the channel through which they purchased products during 2020 – a figure that shows in stark relief what a massive change the pandemic brought upon the reta

Consumer 264
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Boursin unveils plant-based cheese alternative

Talking Retail

Boursin has launched a plant-based alternative for its Garlic & Herbs cheese. Boursin Plant-Based Garlic & Herbs will be available from February 2022 in a 130g resealable format, retailing at £3. The launch will be supported by in-store and online activity. The brand said 86% of plant-based meals are being eaten by non-vegans and dairy-free.

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Design inspiration: our favourite projects from October

Design Week

WWF Arctic film, by Nomint. London-based animation studio Nomint has created a stop-motion video for the World Wide Fund for Nature’s (WWF) Arctic programme, as it launches a new campaign about the polar ice caps. It tells the story of a young polar bear, trying to survive in an Arctic environment that is melting. In an attempt to put a new spin on the familiar plight of the polar bear, Nomint has used actual melting ice in the video (creating 500 unique bear ice-sculptures in the process)

Design 145
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SDA: Withholding rest breaks has become “systemic” at McDonald’s

Inside Retail

Another McDonald’s franchisee is facing Federal Court after allegedly denying its workers paid rest and drinks breaks over the past six years – an issue the Shops, Distributive and Allied Employee’s Association is now claiming is “systemic” across the business and not the actions of rogue franchisees. The SDA has launched proceedings against Victorian franchisee Liesary Pty Ltd, which operates three stores across the state, on the grounds it deliberately withheld its workers’ rights from them.

Shopping 264
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Spar Scotland pledges £26,000 to green charities during COP26

Talking Retail

Spar Scotland has this week launched a project to donate £26,000 to environmental schemes chosen by their customers during the COP26 Glasgow climate change conference. The effort will run until 12 November and involve the Scottish retail group contributing £1000 each to 26 different green groups. Colin McLean, Spar Scotland’s chief executive, said: “We are.

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The Top 6 Autumn/Winter 2021/2022 that will Dominate Sales This Season

Retail Focus

Dig out your grandparents’ old photos because this autumn and winter, we’re seeing a fashion comeback of some the most iconic garments in the likes of acid-wash jeans, pleated skirts, and grandad vests with a modern twist. The autumn/winter fashion shows that took place in June–September paraded exquisite looks that blend style with comfort in an extravaganza of statement pieces.

Fashion 130
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Royal Mail 2021 Christmas stamps tell a “contemporary” Nativity story

Design Week

Royal Mail has revealed its 2021 Christmas stamp collection, featuring Nativity scenes by post-cubist artist Jorge Cocco. The stamps have been designed by Bath-based studio Supple. As well as six separate stamp designs, Supple has also created presentation packs, first day covers, and two postmarks. (Click gallery images above for full view). According to studio founder Jamie Ellul, Royal Mail’s brief sought to incorporate an artist with an unusual style or use of materials, following the

Artistic 141
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Bunnings’ Beaumont Tiles buy up complete

Inside Retail

Homewares giant Bunnings has finalised its buy up of Beaumont Tiles – a deal which brings the 61-year-old business under its leadership and gives Bunnings access to Beaumont Tiles’ trade expertise. Beaumont Tiles’ chief executive Danny Casey said the business, which will continue to run independently under the deal, is excited to work under Bunnings’ leadership.

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Co-op links up with Unilever to trial refillable packaging

Talking Retail

The Co-op has linked up with manufacturing giant Unilever to launch two trials of refillable packaging, to find out how consumers will respond. The trial will test two refill models: ‘Refill on the go’ and ‘Return on the go’ and include some of Unilever’s best-known brands. Persil, Simple, Radox and Alberto Balsam will be available. This story continues at Co-op links up with Unilever to trial refillable packaging.

Consumer 142
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The Trainer Trends Dominating Sales In 2021

Retail Focus

Trends come and go, but trainers and sneakers always find their way into everyone’s wardrobe. The global sneakers market has gone from strength to strength over the years, skyrocketing from over $34 billion (£24 billion) in 2012 to over $70 billion (£50 billion) in 2020 – and you can rest assured that your fancy new footwear will stay strong in the fashion world, as it is projected that by 2025, the industry will be sitting pretty at over $102 billion (£73 billion). .

Light 130
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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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These wearable design concepts realise what a metaverse might look like

Design Week

When we picture the future, it’s tempting to imagine a Blade Runner-esque universe with flying cars and holograms, but the reality might appear a lot more ordinary, according to Modem co-founder Astin le Clercq. Take the case of those flying cars, much-discussed but still not available. “Electric cars are already mind-blowing,” he says. “But they still look like cars.” Tech-enabled products – and in particular wearables – will likely follow the same traj

Concept 141
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BNPL: It’s been a hit for consumers and now businesses get their turn

Inside Retail

Buy now pay later (BNPL) services have quickly become commonplace for consumers. Company reports for ASX-listed BNPL providers outline that the value of BNPL transactions grew by 55 per cent in 2019-20 , and in the last two financial years, BNPL transactions have tripled. Offering people the ability to spread out their payments for goods and services across regular intervals enables consumers to better manage their own cash flow.

Consumer 246
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Coca-Cola kicks off festive season with on-pack competition

Talking Retail

Coca-Cola Europacific Partners (CCEP) is launching an on-pack competition to kick-off its Christmas countdown. The “Win a meal, give a meal” competition is offering shoppers the chance to win e-vouchers from Love2Shop, which can be used at supermarkets and restaurant chains. For every entry, Coca-Cola will donate a meal to its long-term charity partner, FareShare, This story continues at Coca-Cola kicks off festive season with on-pack competition.

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fulfilmentcrowd delivers record growth

Retail Focus

International fulfilment services provider fulfilmentcrowd has reported 71% growth in revenues, with turnover reaching £13 million for year-ending 31 st March 2021, despite global supply chain disruption. During the same period, the Lancashire-headquartered company grew its customer base from 300 to 500 SME eCommerce retail businesses and expanded its operations in the EU and US.

Boutique 130
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Design events to catch in November

Design Week

Virtual conference: Around. Hosted by the founders of digital design platform Gravity Sketch , Around will explore what organisers are calling “the new age of industrial design” The focus will be on how things like virtual reality (VR) and 3D ideation are changing for designers. Speakers will include representative from the likes of Adidas, Ford and Occulus, as well as other designers working the fields of CAD, product, VR and industrial design.

Design 135
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Stop and smell the roses: Inside Locali’s second store at Brookfield Place

Inside Retail

After over nine years in development and nearly four months in lockdown, Brookfield Place Sydney finally opened to trading this week. Connecting Wynyard Station to George Street, Brookfield Place includes a 27-level office tower and 6000 square-metre retail precinct, featuring Lululemon’s largest and first multi-level store in Australia and New Zealand, alongside T2, Flower Train, Sydney Barbers, Two Penny Coffee and Priceline Pharmacy.

Concept 246
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Nisa staff encouraged to use wellbeing support from charity

Talking Retail

Nisa staff are being encouraged to make good use of services offered by GroceryAid, the long established charity which offers wellbeing support to those in the grocery business. Nisa is now helping its independent retailers to let staff know about the range of resources on offer. GroceryAid publicity material is being provided for display in. This story continues at Nisa staff encouraged to use wellbeing support from charity.

Display 137
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Wilko wipes out 2,500 tonnes of plastic

Retail Times

Demonstrating its ambition to be a better, responsible retailer, wilko was the first UK retailer to announce that its wipes would be plastic free and manufactured using a renewable plant fibre from a sustainable source. From March 2020 it was the first retailer to switch 100% of its wilko brand wipes to plastic free, from antibacterial and cleansing wipes to car care.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Story behind the Federal Design Improvement Program explored in new zine

Design Week

On May 26 1971, then-US president Richard Nixon issued a memorandum to the heads of all federal departments and agencies. The note addressed what the president called an “increasing awareness” of the arts among the American populus – an observation that kick started a decade of high-profile design improvements made to government departments and agencies, known as the Federal Design Improvement Program (FDIP).

Design 134
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M.J. Bale named Australia’s first carbon-neutral fashion brand

Inside Retail

Menswear brand M.J. Bale has been named Australia’s first fully carbon-neutral fashion brand following a two-year life-cycle analysis of its manufacturing cycle which has led to the complete offsetting of its business’ emissions with green projects. The business is now an accredited Climate Active organisation under the Australian Department of Industry, Science, Energy and Resources, and is now looking at ways to turn its carbon-neutral stance into a carbon-positive one.

Fashion 246
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Smirnoff bolsters flavours range with tropical vodka

Talking Retail

Smirnoff has expanded its flavoured range with a Mango & Passionfruit Twist vodka. The 700ml variant will be available exclusively from Tesco and Booker wholesalers from 3 November (tomorrow), before rolling out to other markets from March 2022. It will retail at £16.50 and £15.99 for a price-marked variant. The launch follows the roll-out of. This story continues at Smirnoff bolsters flavours range with tropical vodka.

Other 128
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Six Ways To Improve Retail Branding Digitally

RetailMinded

The inventions of new technologies and the internet have impacted all walks of human life. For instance, it allowed consumers to shop online and have their goods delivered to their doorsteps within no time. So, today, doing shopping online is the most convenient way for most consumers. . Besides, the internet allows customers to make price comparisons between different online stores before making the final buying decision.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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The Outside Directory launches to showcase designers beyond London

Design Week

The Outside Directory, which lists around 1,000 designers based outside of London, has launched in an attempt to showcase talent beyond the capital city. The project has been led by Craig Oldham and Alice Fraser from Office of Craig, based in Manchester. The site was developed by digital designer Mike Ash, also based in Manchester. It uses F37 Bolton as its typeface, created by Face37’s Rick Banks, another Manchester-based designer.

Design 126
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Exie launches its first bricks-and-mortar stores under Accent Group

Inside Retail

Activewear brand Exie has launched its first three bricks-and-mortar stores, bringing its bold athleisure and loungewear to Westfield Fountain Gate and Eastland in Victoria last week, and Sunshine Plaza in Queensland earlier this month. The brand, which was picked up by Accent Group in 2020, has used an industrial aesthetic throughout the Victorian sites, which were originally slated to launch in August.

Apparel 246
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Rollover taps into meat-free trend with latest launch

Talking Retail

Food-to-go brand Rollover is adding meat-free burgers to its portfolio, in a move designed to “support its customers’ needs for more meat-free options”. Rollover Meat-Free Burgers are made with pea protein and come pre-cooked and frozen in packs of 60, alongside a 30-pack of buns. The brand is supplying retailers with POS, digital screen content, This story continues at Rollover taps into meat-free trend with latest launch.

Design 122
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The best of Dutch Design Week 2021

Design Wanted

Celebrating its 20th-anniversary last month (16 – 24 October 2021), Dutch Design Week returned to Eindhoven with a city-wide programme of events, exhibitions and initiatives. With this year’s theme of ‘The Greater Number’, Dutch Design Week (DDW) called for a critical look at our way of producing and consuming. Designers were invited to think about the current state of the world, considering major influences including the pandemic as well as the climate crisis, inclusivity and health and wellbei

Design 105
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.