Sat.Mar 26, 2022 - Fri.Apr 01, 2022

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7-Eleven to pay $595,000 after chain misled franchisee about lease terms

Inside Retail

Convenience chain 7-Eleven must pay $595,000 to a franchisee after the Victoria Supreme Court found the franchisor had made misleading statements about the term of a franchise agreement. The retailer was found to have breached the Australian Consumer Law in its pre-purchase dealings with Yong Li and Zhe Wang who bought the 7-Eleven Heathmont store in 2015.

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Woking’s Victoria Place welcomes Moss Bros

Retail Focus

Moss Bros has launched a new concept store at Victoria Place, the recently launched £700 million regeneration scheme in Woking town centre co-owned by Woking Borough Council and Moyallen Group. Occupying a 2742 sq ft space, the brand has opened on Victoria Place’s Henry Plaza. . The Moss Bros new concept store is designed to meet the needs of every shopper, including a dedicated style suite with its own fitting room and a cash desk for private appointments.

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Wrigley’s Extra chewing gum drops “dental hygiene” codes in global rebrand

Design Week

Wrigley’s Extra chewing gum has rebranded to move away from dental hygiene cues and instead focus on its variety of flavours. Brand consultancy Elmwood has crafted the new look, which will roll out across Wrigley’s Extra products around the world. The product is known by various names overseas, including Orbit and Freedent. The ambition for the rebrand was to drop the “traditional look built.

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GREY GOOSE Vodka launches new Essences range in the UK for the first time

Retail Times

GREY GOOSE, the vodka most recommended by bartenders and the leader in the super-premium category, is proud to introduce GREY GOOSE Essences, made with GREY GOOSE Vodka infused with real fruit essences and cold-distilled botanicals. As the brand’s most expansive innovation to date, the range is crafted with natural flavours and was meticulously developed with the highest-quality craftsmanship and attention to detail that have become synonymous with GREY GOOSE.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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ABS data reveals strong retail sales growth in February

Inside Retail

Retail sales continued to perform well in February recording a 9.1 per cent year-on-year increase according to Australian Bureau of Statistics data released today. . Despite supply chain disruptions, departments stores recorded a 5 per cent increase after months of decline. Clothing, footwear and personal accessories recorded a 17.8-per-cent increase compared to February last year, followed by cafes, restaurants and takeaway food which grew 15 per cent and household goods, up by 8.1 per cent.

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Kate Spade New York celebrates the opening of a new store at the Boulevard, Northern Ireland

Retail Focus

Global lifestyle brand, kate spade new york, is to open its first Northern Irish store in April 2022, at designer outlet, The Boulevard. . Taking prime position at the entrance of the Lotus Property-owned scheme, which is positioned on the A1 corridor between Belfast and Dublin, the 1458 Sq ft store will open April 2022, offering a range of product categories, including ready-to-wear, handbags, accessories, small leather goods, tech accessories and jewellery. .

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Inflation Should Be the April Fools Joke, But It's Not

Bay Cities

We are still driving hard with retail sales in America. We know for certain ecommerce blew up in 2020 and in 2021 online sales drove towards an estimated 17 percent increase over the prior year. But don’t discount the new and improved retailer that repositioned themselves to not only play strong in the online world but also mastered BOPIS (buy online, pick up in stores).

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Uber, BP partner in global grocery delivery partnership

Inside Retail

Uber and BP have announced a global delivery partnership in an attempt to expand delivery services to everyday convenience. BP becomes the first major convenience retailer to team up with Uber on such a scale, and will connect more than 3000 retail locations with Uber Eats by 2025. . The partnership will cover retail sites in Australia, New Zealand, Poland, South Africa, the US and the UK with plans to expand operations to European markets from next year.

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Key trends that will help retailers respond to growing consumer confidence

Retail Focus

Keeping pace with consumer trends and changing behaviours is key to the success of retail operations, particularly when managing the impact of current global events on supply chains to ensure they’re able to consistently meet demand. . According to the latest CBI quarterly Distributive Trades Survey, consumer confidence is growing as retail sales volumes were 16% higher than seasonal norms in February.

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This folding charger concept is designed to reduce electronic waste

Design Week

London-based design studio Blond has revealed a folding charger concept, which aims to address the growing problem of electronic waste in the tech industry. People could repair and upgrade the multi-purpose charger, named Fold, instead of simply throwing it away when it became useless. Charger disposal is a significant problem. According to the European Commission, 11,000 tonnes of electronic.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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White Wall Treatment Brightens Up Small Boba Store Design

Mindful Design

Boba Store Design: Mindful Design Consulting All pictures: Mindful Design Consulting Boba Spot is a small bubble tea and ice cream store in a busy college area, next to the San Diego State University campus. With make-to-order fruit-infused boba tea, handcrafted ice cream, milk tea and smoothies on the menu, the store is a great […]. The post White Wall Treatment Brightens Up Small Boba Store Design appeared first on Mindful Design Consulting.

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Shopify buys into Australian climate-tech firm

Inside Retail

In a bid to accelerate carbon removal solutions, Canadian e-commerce company Shopify has invested in nine climate tech start-ups including Australian-based company Loam Bio, bringing its total carbon removal spend to $32 million. Loam Bio has developed a microbial seed coating that increases carbon in soils as well as crop yields. The technology is said to help farmers, thus laying the foundation for globally-scalable carbon removal.

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Seven Dials boosts ethical appeal with the opening of DAI

Retail Focus

Shaftesbury has today announced that the sustainable women’s performance wear brand, Dai, has opened its debut permanent space on 35-37 Monmouth Street, Seven Dials. Alongside the launch of two vintage activations, these recent openings boost Seven Dials’ diverse community of ethically driven retailers, solidifying it as London’s go-to destination for the conscious consumer. .

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Dyson’s wireless headphones are designed to clean air on-the-go

Design Week

Dyson has revealed its first wearable product design – a pair of wireless headphones combined with an air purifier. Dyson Zone comprises a set of over-ear, noise-cancelling headphones and a visor which aims to deliver clean air for the wearer. The product is the result of over a decade’s research into air quality and development, according to the design and engineering company.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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DHL Parcel UK partners with ZigZag to extend returns service

E Delevry

DHL Parcel UK has partnered with returns platform ZigZag giving access to DHL’s Just Right Returns service for ZigZag’s network of more than 100 retailers, including Selfridges, GAP and Superdry. ZigZag retailers will be able to offer their customers the option to return their parcels at any one of DHL’s 3,500 ServicePoints nationwide for next day collection, with returns then being delivered back to the retailers the following day.

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Retail leasing in 2022: Seismic shift or same-same?

Inside Retail

Pre-pandemic, the power balance in retail leasing sat very much in the landlord’s favour. Retailers and industry bodies had been calling out for a major reset for years, as rents continued to escalate, out of step with modest growth in many categories. If there was ever a ‘great reset’ event, gosh did we get it. The drive to e-commerce, covid relief legislation, months of forced store closures in major markets, and retailers closing their doors permanently throughout 2020-21, all contributed to

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The role of small gifts in customer loyalty

Retail Focus

There are many different ways in which you can develop a loyal customer following for your business. The most important factors are – of course – to offer premium quality products and provide a high level of service, yet alone this is not always enough. Other tactics include standing out from the crowd by showcasing a unique brand personality to develop a cult following and running a rewards program that encourages people to continue shopping with you and/or using your services.

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Interiors inspiration: Design Week’s favourite new projects

Design Week

Liqui Group has tapped into the Japandi trend – a blend of Scandinavian and Japanese visuals – for its design of Brew92’s flagship space in Saudi Arabia. Home to a café and roastery, the store is situated within an angular building – a mix of Brutalist-inspired architecture and concrete and glass. In honour of its surroundings, Brew92 is decked out with concrete columns which aim to “add a sense.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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DHL can now deliver to what3words addresses via its UK Parcel App

Retail Times

DHL, a global leader in logistics, has rolled out what3words location technology to its UK Parcel App. From today, customers can add their what3words address in the Delivery Preferences section of the DHL Parcel App, enabling them to specify deliveries to a very precise location – be it the front door, specific apartment complex entrance, or a tucked-away side passage.

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MyDeal launches local experiences marketplace, plans for expansion

Inside Retail

Online retailer MyDeal has launched a new global activities marketplace called Amazed.com in Australia. The new website will utilise MyDeal’s proprietary marketplace technology and existing 1 million active customer base to offer a one-stop shopping experience for activities and experiences for locals. The company also plans to expand operations to New Zealand in the first half of the calendar year, and then move to offshore markets like the UK and US.

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Bingo: From the British high-street to Virtual Reality

Retail Focus

It’s no secret that the British high street has changed massively in recent years. Activities that were once at the forefront of towns and city centres are now being enjoyed online. When thinking about the changing nature of our favourite games and activities, one stands out. . The popularity of bingo exploded in the 1960s. It was a game played by millions of people in halls and has retained this huge audience over the years.

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DHL adds what3words to its parcel app

E Delevry

DHL has added what3words functionality to its consumer app, allowing its customers to share their 3m x 3m what3words address with delivery drivers. Customers will be able to enter their precise what3words address into the delivery preferences section of the app, allowing them to direct drivers to the exact doorstep, side passage, or apartment entrance they want their parcel delivered to.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Press Release: Onyx Creative, Inc. and L2M Architects Join Forces

Onyx

Onyx Creative, Inc. is happy to announce a merger with L2M Architects. Emphasizing innovation by collaboration, the combined team is excited to continue their long-established relationships and project partnerships. L2M brings twenty-plus design professionals, two additional offices (Baltimore, Maryland and Portland, Maine), and increased geographical responsiveness to a national clientele of Onyx Creative.

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The Iconic highlights diversity in new beauty campaign

Inside Retail

Fashion and lifestyle platform The Iconic has launched its first beauty campaign “I am Iconic” to celebrate diversity in the beauty category. . Featuring a range of faces representing beauty across gender, age groups, ethnicity and culture, and star, the campaign aims to strengthen the brand’s beauty offering and its online market. The brand says it wants to celebrate beauty in all its forms and the new campaign introduces its definition of beauty. .

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FoundPop to exhibit at the 2022 Visual Merchandising and Display Show

Retail Focus

FoundPop will be exhibiting at the 2022 Visual Merchandising and Display Show. Visit them on stand E9 between the 5-6 April at the Business Design Centre in London. FoundPop’s versatile furniture range has been delivering affordable rental services across multiple retail sectors including fashion, jewellery, beauty and lifestyle in numerous high street, discount outlet and department stores across the UK and Europe.

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Innovative Retailer: BEEN London

Retail Insider

Brought to you by Retail Insider and Flooid. The Name: BEEN London. The Place: East London and proud of it. The Story: Sometimes you just need to take your hat off to someone. And today that someone is Genia Mineeva – founder of BEEN London and general all round good egg. Well, this is glowing. Tell me more. She runs a sustainably-designed bag company despite originally having no formal qualifications in sustainability or bag design either for that matter.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Primark added to Love2shop multi-choice gift card range

Retail Times

Millions more consumers will be able to spend gift cards at Primark after the retailer was added as a Love2shop multi-choice redemption option.

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L’Occitane buys Australian skincare brand Grown Alchemist

Inside Retail

Hong Kong-listed beauty giant L’Occitane Group has acquired a majority stake in Australian-based clean skincare brand Grown Alchemist for an undisclosed sum. . Grown Alchemist was founded in 2008 by Melbourne siblings, Jeremy and Keston Muijis, with a focus on futuristic anti-ageing technology and unique botanical skincare formulas for optimal skin health.

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Hello Flamingo to exhibit at the 2022 Visual Merchandising and Display Show

Retail Focus

Hello Flamingo will be exhibiting at the 2022 Visual Merchandising and Display Show. Visit them on stand E4 between the 5-6 April at the Business Design Centre in London. Hello Flamingo are an award winning, creative design & manufacture company, Specialising in retail window displays, Design & development, pop-ups shops, events, project management & installation, all from our design studio & manufacturing workshop in East Sussex.

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The Left’s Climate Playbook Is Already Outdated

Robinson Meyer

In the United States, the philosophy behind many of the most important progressive climate proposals of the past few years—such as the Green New Deal and Joe Biden’s climate plan—were premised on three ideas. Each was rooted in a diagnosis of the 2010s economy—and each, unfortunately, is looking more and more out of date. First, each plan almost universally assumed that the American economy remained bruised from the Great Recession.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.