Sat.Sep 11, 2021 - Fri.Sep 17, 2021

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Aussies to spend $11 billion this Christmas – almost half online

Inside Retail

Retailers have 11 billion reasons to look forward to this Christmas period, according to the Australian Retailers Association. Aussies are expected to spend an average of $726 each, with most (79 per cent) preparing to spend the same or more than they did last year, according to joint research by the ARA and Roy Morgan. This is compared to last year’s expectations, which saw Aussies wanting to spend around $500 each.

Consumer 334
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The ETUDE HOUSE flagship is an experiential playground of cosmetic retail

Retail Focus

Following on from the successful House of Colour Play store concept launch in 2017, ETUDE wanted to revisit the sweet and playful aesthetic of the brands roots with a renewed retail identity. To appeal to today’s more digitally native customers Design4Retail (d4r) were asked to transform the retail store environment focusing on the experience and introducing digital content from the brands online world.

Texture 304
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mosaic tiles + glass partitions decorate this residence turned flower shop in tokyo

Design Boom

tokyo based studio KIAS renovated an existing residence into a lush flower shop in tokyo that reflects the florists experimental spirit. The post mosaic tiles + glass partitions decorate this residence turned flower shop in tokyo appeared first on designboom | architecture & design magazine.

Shopping 278
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Studio Output gives CALM “irreverent, bullish and empathetic” brand refresh

Design Week

Studio Output has revealed an updated brand identity for Campaign Against Living Miserably (CALM) which aims to support the organisation across its many facets online and in real life. Founded in 2006, CALM is an English charity that offers support for people struggling with suicidal thoughts. The organisation runs a free, confidential helpline and webchat service for people in crisis, and also runs outreach initiatives including the Comedy Against Living Miserably fundraiser with television net

Design 145
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Most Australians still see ‘shopping’ as in-store, not online: Shopify

Inside Retail

Almost half of Australian shoppers now use online search and websites to discover new brands, and one in ten do so through social media, according to a new report by Shopify. Online shopping habits have changed a lot in the last few years, with the acceleration caused by the Covid-19 crisis shifting the way consumers view the channel. In Shopify’s ‘This is a store’ survey, 83 per cent of all shoppers said it is crucial that a brand now have an online presence, while 7 per cent said it only matte

Shopping 292
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Tommy Hilfiger relaunches Berlin flagship

Retail Focus

Located on Kurfürstendamm, in the centre of the city, the Tommy Hilfiger Berlin flagship store has undergone an extensive refurbishment and expansion to include a Tommy’s Coffee and will even include a 40-seat cinema in the near future. Tommy Hilfiger worked with rpa: group to refit the 476 sq.m of retail space which will includes the brand’s entire menswear and womenswear ranges. .

Interior 279

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A first look at the V&A’s installations for London Design Festival 2021

Design Week

The London Design Festival (LDF) is returning to the V&A with a series of 12 installations and projects, including one with no physical presence at all. Because of the ongoing pandemic, the museum stepped back from its role as LDF’s “hub” in 2020. Announcing its return in an opening speech today, LDF co-founder and director Ben Evans stressed the intricate link between the festival and the V&A, saying it was “unlike any other relationship” in the cultural sp

Design 138
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Vestiaire Collective becomes first resale platform to be certified B Corp

Inside Retail

Vestiaire Collective has become the first resale program to achieve B Corp status in the world, reflecting its commitment to social and environmental standards. The investiture comes off the back of Vestiaire’s sustainable and inclusive objectives, namely: working to improve the footprint of its operations through a roadmap to hit net climate benefit by 2025, empowering its community of customers by reducing the impact of fashion on the environment, working on systemic change in the fashio

Fashion 264
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Choosing the Best Materials for Visual Merchandising Concepts in Luxury Retail Stores

Retail Focus

Dutch contemporary artist Levi van Veluw , the creator of inaugural window display art for Hermès’ at Nordiska Kompaniet, said, “the window becomes an experience.” We know this to be true! Retail experts agree that visual merchandising is more than creating window displays to attract customers. The goal is to develop creative and bold designs to delight your customer’s imagination and curiosity with an aesthetic experience. .

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Mondel?z International unveils plastic reduction plans

Talking Retail

Mondel?z International is set to roll out new packaging for its Cadbury Dairy Milk brand, made from 30% recycled plastic. The packaging will be rolled out across more than 28 million sharing bars in 2022, as part of a broader global commitment to reduce the use of virgin plastic material in its overall packaging portfolio. This story continues at Mondel?

Planning 135
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Nadine Dorries named new culture secretary

Design Week

Prime minister Boris Johnson has appointed Nadine Dorries as the new secretary of state for digital, culture, media and sport. She becomes the tenth culture secretary in as many years. Dorries was appointed during a cabinet reshuffle that saw several high-profile positions change hands. Those ousted from their roles included education secretary Gavin Williamson and housing, communities and local government minister Robert Jenrick.

Art 135
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TradeSquare Connect converts 100 Australian brands into wholesalers

Inside Retail

Australian B2B marketplace TradeSquare has expanded its reach by creating a spin-off solution – TradeSquare Connect – that allows businesses that do not otherwise have a wholesale offer to launch one using its platform. TradeSquare Connect already has more than 100 brands signed up to the feature which integrates between their TradeSquare store and their own existing website, optimising sales to wholesale customers no matter which interaction point they connect with the company through.

Gifts 263
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Hydrow launches into John Lewis and Selfridges for retail expansion

Retail Focus

Hydrow , the immersive at-home rower is launching into John Lewis stores regionally across England from the beginning of September. This follows the launch into Selfridges, Oxford Street last month as the retail expansion continues across the UK. Fitness enthusiasts can now try Hydrow in all of the retail stores before purchasing, by prebooking a workout on Hydrow.co.uk and walk-in spaces are available.

Expansion 200
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Just say thanks, customers are urged

Talking Retail

Customers are being asked to say a simple “thank you” to staff for their efforts in convenience stores during Covid. The Scottish Grocers’ Federation (SGF) made the request as part of the campaign following the Protection of Workers Act becoming law in Scotland. The Protection of Workers Act gives stronger protection to retail staff across. This story continues at Just say thanks, customers are urged.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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This Templo project for the UN shows the interconnected nature of world disasters

Design Week

Templo has unveiled the identity for the Interconnected Disaster Risks 2020/2021 report, using colliding graphics to show how different events are connected to one another. The report was written by scientists at the Institute for Environment and Human Security. The institute forms a part of the United Nations University, the academic arm of the organisation which acts as a kind of global thinktank.

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4 retail leaders on vaccine passports and store reopenings

Inside Retail

Australia is set to become the latest country where people are required to provide proof of vaccination to enter shops, cafes and other public venues, after the New South Wales government announced its lockdown exit plan last week. The Victorian government also plans to require proof of vaccination, with regional hospitality businesses expected to trial so-called vaccine passports in the coming weeks.

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First licensed wedding takes place at Selfridges

Retail Focus

Selfridges has hosted its first wedding at its London store’s new dedicated Wedding Suite, realising its promise to offer wedding experiences for couples looking for a non-traditional ceremony in a venue like no other. Following the announcement earlier in the summer that it had acquired a wedding licence, allowing ceremonies to be hosted in the Grade II* listed building on Oxford Street, Selfridges has seen the first couple say I do, marking another milestone in the store’s long-standing histor

Reimagine 189
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Nestlé Confectionery unveils 2021 festive line-up

Talking Retail

Nestlé Confectionery has unveiled its new launches for Christmas 2021. New for the KitKat brand is a KitKat Festive Friends bag (220g; £3.50), featuring 12 mini KitKat Santas and a mix of 10 other shapes, including a Christmas Tree, Elf, Gingerbread Man, Snowman and Reindeer. Milkybar is also launching a Festive Friends sharing bag (£1), This story continues at Nestlé Confectionery unveils 2021 festive line-up.

Line 116
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Parliamentary committee calls for creative industries “freelance commissioner”

Design Week

The government should appoint a freelance commissioner if it is serious about promoting and supporting diversity in the creative industries, according to a new report. The recommendation to government is one of several set out in a new report from the All-Party Parliamentary Group (APPG) for Creative Diversity, which was launched yesterday. Findings detailed in the report come after 18 months of research, conducted jointly by the APPG, King’s College London and the University of Edinburgh.

Promotion 126
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Dior launches online boutique in Australia

Inside Retail

Luxury fashion house Dior is expanding its presence in Australia through a dedicated online store, which will bring the business’ womens- and menswear together, as well as its jewellery, launching today. Dior.com will also bring Dior Maison, the firm’s homeware range, to Australia for the first time, and will make a selection of products available only through the online store.

Boutique 261
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Morrisons to trial first ‘zero waste’ stores

Retail Focus

Morrisons has announced plans to launch six “zero waste” stores which aim to recycle all packaging and unsold food by 2025. The supermarket will also introduce recycling points for customers for products not typically collected on bin days, including wrappers, empty crisp packets and face masks. Bosses said if the trials in six stores in Edinburgh are successful, they will roll the format out to all 498 supermarkets across the UK over the next year.

Concept 182
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Back to work shift set to impact on grocery sales, says Kantar

Talking Retail

Grocery sales dipped by 1.9% in the most recent 12-week period but still remain well above pre-pandemic levels, according to Kantar figures released today. Despite the value fall in the period to 5 September, sales were still 8.7% higher than before Covid showing the impact of the pandemic is still being felt across the industry. This story continues at Back to work shift set to impact on grocery sales, says Kantar.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Blacksheep designs Glenlivet visitor centre inspired by Scottish wilderness

Design Week

Blacksheep has unveiled its design for a visitor experience for Scottish single malt whisky brand The Glenlivet, which has been inspired by the Scottish countryside. The Glenlivet brand whisky was created by George Smith in 1824, and has been distilled in the Speyside region of Scotland since then. “Entertaining, educational and really accessible” While The Glenlivet is one of the best-selling single malt whiskies in the world, Blacksheep founder Tim Mutton says the brand has an ambi

Design 124
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VIDEO: What funding boost means for next chapter of Who Gives a Crap

Inside Retail

Ethical toilet paper company Who Gives a Crap reached a major milestone this week securing $41.5 million in its first ever funding round after being bootstrapped for nine years. The funding will help the company expand further and drive its mission to provide better sanitation solutions people in developing countries. In this video, Who Gives a Crap co-founder and CEO Simon Griffiths shares an insight into the company’s growth story, how they survived #toiletpapergate in 2020 and how the f

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Homebase opens new store in Abingdon

Retail Focus

Located on Marcham Road, the new 23,830 sq. ft store is the one-stop-shop for the products, expertise and inspiration customers need to fix, improve or transform their homes and gardens. Following the successful roll out of new stores in Walton-on-Thames and Cheltenham, this store will inspire customers to give home and garden projects a go. The new store has created 29 jobs in the local area and these team members have been provided with externally accredited training, including City & Guil

Outdoor 162
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BrewDog rolls out planet-friendly beer

Talking Retail

BrewDog is replacing its Pale Ale variant with a Planet Pale beer, in a move designed to “generate excitement and highlight the brewer’s sustainability credentials”. The variant has a 4.3% ABV and is available in a 4x330ml pack (£5) and single 440ml cans (£2.25). The launch is supported by digital and social media marketing and. This story continues at BrewDog rolls out planet-friendly beer.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Hay unveils renovated Hay House 2.0 during 3 Days of Design

Dezeen

Danish interior design brand Hay has completed the renovation and expansion of its shop in central Copenhagen , Hay House 2.0, which has been given a colourful update by the company's in-house team and now also holds a showroom and an events space. Located in an art nouveau-style building on Amagertorv in central Copenhagen, Hay House 2.0 now spans four floors in the building, which has been home to the Danish interior and homewares brand for years.

Design 101
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How to include disability in your advertising – without getting cancelled

Inside Retail

The inclusion of disabled talent in advertising is no longer considered simply a socially responsible thing that can boost a brand’s feel-good factor periodically. There’s considerable evidence to support that the spending power of people with disabilities (almost 20 per cent of the population), also known as ‘the disability dollar’, should no longer be ignored.

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Thérapie Clinic celebrates further store expansion

Retail Focus

Thérapie Clinic have announced their latest store expansion, opening clinics in Liverpool, Essex’s Lakeside Shopping Centre, Esher, Canary Wharf and Ealing Broadway. Thérapie Clinic’s latest stores now bring its total number to 57 clinics across the UK and Ireland. Phillip McGlade, CEO of Thérapie Clinic , said: “We’re delighted to welcome Lakeside, Liverpool, Esher, Canary Wharf and Ealing Broadway as our new store locations.

Expansion 162
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Aunt Bessie’s unveils new roast potato recipe

Talking Retail

Aunt Bessie’s is rolling out a new recipe for its frozen potatoes range, accompanied by updated packaging. The new recipe means the brand can now claim the potatoes are the “crispiest and fluffiest Aunt Bessie’s roast potatoes yet”, according to consumers involved in testing. Aunt Bessie’s has also invested in a £2.1m extension to its. This story continues at Aunt Bessie’s unveils new roast potato recipe.

Consumer 113
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.