May, 2021

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Westfield celebrates the capital’s side hustle heroes

Retail Focus

In support of the capital’s creatives thriving through the pandemic, Westfield London and Westfield Stratford City are hosting social media brands that originated as side hustles in 2020 to support small business as non-essential retail re-opens. With over 85,000 online businesses created since the start of the pandemic* and nearly three quarters (74%) of consumers wanting to see retailers adapt to their local areas, Westfield has brought the online offline to provide shoppers with a one-of-a-ki

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Foster + Partners turns former 16th-century convent into Apple Store

Dezeen

Fosters + Partners has restored and converted the Palazzo Marignoli in Rome into an Apple Store , uncovering historic features and opening up a central courtyard. Apple Via del Corso is located near the Piazza Colonna in the centre of Rome, occupying the historic Palazzo Marignoli. Top: the store is located in the Palazzo Marignoli. Above: a courtyard is at the centre of the building.

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jungle terrace tops schemata architects’ FREITAG store in jeju, south korea

Design Boom

occupying a former burger king outlet, the project mixes nostalgic and pop elements with the new store like a collage. The post jungle terrace tops schemata architects’ FREITAG store in jeju, south korea appeared first on designboom | architecture & design magazine.

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Exclusive: ARA launches retail recruitment platform to remove bias

Inside Retail

The Australian Retailers Association (ARA) has launched a new retail recruitment platform that promises to reduce the time and cost associated with filling roles from the head office to the frontline, and help remove unconscious bias from the hiring process. . The ARA Talent Registry uses Shortlyster’s intelligent hiring platform to match retailers with a short list of candidates that have the right skills and qualifications for the role and are a good cultural fit for the organisation.

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AI for Commerce: Foundations, Aspirations, and Hype

AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

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Retail staff suffering lowest levels of mental well-being, study reveals

Talking Retail

UK retail workers are suffering among the lowest mental wellbeing of any employee group, with the pandemic continuing to worsen staff’s mental health, new research reveals. A report by the charity Retail Trust has found that 84% of retail workers said their mental health has deteriorated during the pandemic, leading to symptoms like increased anxiety, This story continues at Retail staff suffering lowest levels of mental well-being, study reveals.

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Australians’ use of loyalty programs tested during pandemic

Inside Retail

Covid-19 tested many parts of the way Australians interact with the retail industry, and their commitment to loyalty programs was not spared. According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018.

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apple’s new store in rome occupies a renovated 17th century palazzo

Design Boom

apple has opened a new store in rome created in partnership with foster+partners and making it the largest of all the 118 apple stores in europe. The post apple’s new store in rome occupies a renovated 17th century palazzo appeared first on designboom | architecture & design magazine.

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FISH-YU futuristic store interior reveals a silver planet illuminated with blue light in china

Design Boom

blue transparent acrylic, black and silver paint, and stainless steel, clad the interior, while LED lamp belts follow the curves of the design. The post FISH-YU futuristic store interior reveals a silver planet illuminated with blue light in china appeared first on designboom | architecture & design magazine.

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FREITAG opens new store in Bangkok

Retail Focus

The 100-sq.m FREITAG store is divided into two zones: the sales area, and the Sweat-Yourself Shop, where DIY-minded consumers can assemble and put the final touches to their own unique items using semi-finished products and tarp remnants from the Factory in Zurich. The interior architecture and store design, an amazing mix of customer-friendly heights and upcycled elements, were created in collaboration with local Supermachine Studio.

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local stone + bare aluminum pipes complete siin siin’s retail interior in japan

Design Boom

bare aluminum pipes and closing racks formed by nikka stone decore the interior and generate a balance between them. The post local stone + bare aluminum pipes complete siin siin’s retail interior in japan appeared first on designboom | architecture & design magazine.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Aldi Australia targets food in drive to eliminate waste to landfill

Inside Retail

Aldi Australia has taken another step toward more sustainable local operations, announcing it is committing to zero waste to landfill by 2025. The plan, according to Aldi, is to first focus on reducing food waste to landfill by 2023 by expanding segregated waste collection at stores and doubling food donations across its business, while executing on closed loop recycling opportunities within Aldi’s supply chain.

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diagonal glass façade slices a laboratory-like sweet shop in maebashi, japan

Design Boom

the glazed kitchen evokes a laboratory, where customers can watch the confectionery process as if it were a scientific experiment. The post diagonal glass façade slices a laboratory-like sweet shop in maebashi, japan appeared first on designboom | architecture & design magazine.

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Leek United Derby Street branch reopens after refurbishment

Retail Focus

Leek United Building Society has reopened its flagship Derby Street branch following a six-week transformation. The new look branch features several zones where customers can undertake traditional counter transactions, browse products and services, and enjoy relaxed and comfortable conversations in formal and informal meeting spaces. The modern surroundings incorporate an innovative community area for seminars and educational events as well as digital screens and video conferencing facilities.

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Anya Hindmarch launches new shopping village

Retail Focus

The culmination of 2 years of work and the realisation of founder Anya Hindmarch’s long-held dream, Anya Village launched on the Cadogan Estate in London’s Chelsea this week. The Village is a collection of five neighbouring Anya Hindmarch stores located near Sloane Street. The ‘houses’ will be ever-evolving and offer unique collaborations throughout the year.

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Future-Proofing Enterprise Commerce: Why Extensibility Wins with Shopify

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.

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Wren Kitchens opens in Durham with state-of-the-art showroom

Retail Focus

Wren Kitchens , the fastest growing retailer on UK high streets as recognised by The Telegraph, has expanded its presence across the country with the opening of its 105th showroom at Durham City Retail Park. The former B&M unit has been completely transformed over a three-month period and has created 21 new jobs in the community including kitchen designers, managers and home surveyors.

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Selfridges says, I do

Retail Focus

This summer, Selfridges will offer a wedding experience for couples looking for a non-traditional ceremony in a venue like no other. Over the last year, restrictions around ceremonies and receptions have halted or postponed over 150,000 couples’ plans – that’s over 60% of the number of weddings scheduled to happen in 2020. Newly engaged couples are struggling to find wedding venues, booked up far in advance.?

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Google to open first physical store in New York

Inside Retail

Alphabet’s Google said on Thursday it would open its first physical store in New York City this summer, mirroring a retail approach that has helped Apple rake in billions of dollars in the last two decades. The Google store will be located in the city’s Chelsea neighborhood near the its New York City campus, which houses over 11,000 employees.

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The new trend in retail is hyper-efficiency

Inside Retail

Remember the debate over e-commerce versus brick and mortar? It didn’t last long. Online and in-person selling quickly became complementary strategies and soon that model gave way to omnichannel retailing – delivering a seamless customer experience across all platforms including physical space, e-commerce, mobile applications, and social media.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Ted Baker accepting pre-worn clothes during May in partnership with Vinnies

Inside Retail

Fashion firm Ted Baker will, for the month of May, accept pre-worn coats in its NSW, VIC, QLD and SA stores as part of a partnership with Vinnies. Accepted coats will be resold through Vinnies to raise money in support of a range of community services such as soup vans for the homeless and needy, crisis accommodation, and rental assistance for families struggling financially.

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David Jones Food review leads to end of bp partnership

Inside Retail

Following a review of David Jones’ food business, which was signalled by chief executive Scott Fyfe in March , the department store’s partnership with convenience chain BP is ending. The 35 dual-branded sites built over the past year will be transitioned in the coming months as DJs continues to streamline its Food business. “Our organisations have collectively agreed to work through a managed transition that will see our relationship end in the coming months,” a BP spokesperson said.

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How to Start a Successful Retail Business

Retail Focus

There’s no denying that establishing a retail business is a colossal endeavour, especially for inexperienced entrepreneurs. As simple as the venture’s business model might appear to be, there’s a lot that goes into it than some expect. For this reason, you need to carefully plan and prepare for the undertaking instead of just jumping in headfirst. In this piece, we’ll talk about some practices and tips that should give your enterprise a much better shot at success than it would have had otherwis

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Sydney shoppers don’t need to wear masks starting today

Inside Retail

Customers in Greater Sydney shopping instore will no longer be required to wear masks, despite the fact the ‘missing link’ case has yet to be found, according to NSW Health. In an announcement revealing the extension of most of the city’s restrictions, NSW Health said as of Monday 10th, shoppers are no longer required to wear face masks – though public-facing retail staff must continue to do so.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Here’s why luxury Kiwi brands are popping up at Chadstone this week

Inside Retail

As quarantine requirements and travel bans continue to impact brands’ ability to get in front of customers and retail buyers across borders, the New Zealand government is stepping up to help promote its local designers overseas with a new pop-up at Chadstone Shopping Centre in Melbourne. Launching on Thursday, May 6, and running through May 23, the Discover New pop-up showcases the “sophisticated, edgy and deeply cool consumer products that New Zealand creates”, according to Bella Katz, commerci

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“We need to remove the barriers for women”: ARA

Inside Retail

The Australian Retailers Association has welcomed the Government’s $1.7 billion investment in reducing out-of-pocket expenses for families with kids in childcare, but has said it needs to announce additional measures to encourage and support women in the workforce. According to ARA chief executive Paul Zahra retail is an industry of choice for women, who represent nearly 60 per cent of the overall retail workforce and around 70 per cent of part-time and casual roles.

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Havaianas to auction off NFTs as it ramps up the shift to digital

Inside Retail

Brazilian flip-flop brand Havaianas is releasing its first collection of NFTs (non-fungible tokens) as it continues to invest in becoming a digital-first brand. . The nearly 60-year-old brand has commissioned a series of five digital artworks by the Brazilian artist and longtime Havaianas collaborator Adhemas Batista that will be auctioned off as NFTs on Wednesday, May 12.

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A focus on digital, training and tax: How the budget stacks up for retail

Inside Retail

Federal treasurer Josh Frydenberg has handed down a national budget worth billions of dollars with a focus on boosting the country’s digital economy, reskilling Australians for the jobs of the future, and on providing more cash for Aussies to spend through tax breaks. But, after a year of comparatively strong economic recovery, how do the new measures stack up for the retail industry?

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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

What trends can online merchants expect after more than two years of exponential growth? Companies must expand on the trends that exploded during the pandemic if they want to see continued growth in their businesses while facing a recessionary economy. From social commerce to BOPIS, the name of the game is to meet and sell to customers wherever they are, through multiple channels.

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Flight Centre predicts $500 million loss for FY21

Inside Retail

Travel retailer Flight Centre has warned of an incoming $500 million underlying net loss as the lasting impact of Covid-19 continues. “Nothing is certain in this market except [that] we will not be paying a dividend in 2022,” Flight Centre managing director Graham Turner told the Macquarie Australia Conference on Tuesday, according to SMH. “We feel we’re in a reasonable space considering the difficulty of travel and tourism market [but] it’s going to be a reasonably long road back.”.

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Tyro compensation offer paves way for class action

Inside Retail

Sydney-based firm Bannister Law has said lackluster compensation offered by Tyro has opened the way for a class action lawsuit, as businesses look to recover sales lost during the payment gateway’s outage in January 2021. The outage seemed to happen due to a configuration issue , which ‘bricked’ a number of its eftpos terminals for ten days. According to the law firm, Tyro offered a rebate on future merchant to businesses impacted by the outage which, in some cases, amount to about 10 per cent o

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Third McDonald’s franchisee faces court over workplace breach allegations

Inside Retail

A third South Australian McDonald’s franchisee is facing allegations of workplace breaches in the Federal Court as the South Australian Branch of the SDA – the union for fast food workers – lodges a landmark case. The SDA is acting on behalf of 25 current and former McDonald’s workers and alleges that franchisee IA & DM Robson Pty Ltd deliberately denied workers paid rest and drink breaks.

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An insider’s look into Lego’s digital strategy

Inside Retail

After a rollercoaster year, Danish toy giant Lego’s online sales are now on par with its in-store sales, according to Katharina Sutch, Lego Group director for Shopper and Omnichannel Activation. “This is the most interesting 18 months and we’ve seen growth in all areas of the business. Fifty per cent of the toys we sell now are online, 50 per cent in-store,” Sutch said at the FUTR Europe Summit last week.

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🚀Future-Proof Your Salesforce B2C Commerce: Modernization Strategies Inside!

Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.