Tue.Jan 07, 2025

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Managing Holiday Returns with Smart Lockers

Parcel Pending

Although retailers typically accept returns as a cost of doing business, more and more are struggling to manage the onslaught of returns caused by online shopping. This blog explores ways retailers can reduce returns and lower operational costs, as well as how smart lockers can help improve the customer experience. Predictions for Holiday Returns in Early 2025 Returns are skyrocketing and are expected to hit 17% of all merchandise sales, creating a $890 billion problem for retailers. 1 The retur

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Aldi to invest over £40m in Scotland over the next two years

Retail Focus

Aldi is set to continue its expansion in Scotland, confirming today it plans to invest more than 40m over the next two years, opening three new stores in Arbroath, Baillieston and Kirkintilloch in 2025. The investment supports the retailers growth ambitions north of the border and will allow it to keep up with growing consumer demand. In 2024, Aldi celebrated 30 years in Scotland, having opened its first store in Kilmarnock in 1994.

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louis vuitton celebrates murakami collection with NYC pop-up echoing tokyo’s capsule hotels

Design Boom

the pop-up hosts the louis vuitton x murakami re-edition, which revives motifs from the 2003 partnership. The post louis vuitton celebrates murakami collection with NYC pop-up echoing tokyo’s capsule hotels appeared first on designboom | architecture & design magazine.

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Fishwife’s Becca Millstein talks brand journey, social media and subscriptions

Inside Retail

When Becca Millstein and Caroline Goldfarb launched tinned fish brand Fishwife back in December 2020, few could have predicted how the consumer packaged goods brand would blow up. Since entering the retail scene, Fishwife has become one of the most well-known brands in the snack category, let alone in the $3.4 billion-plus US tinned fish sector. Inside Retail connected with Millstein to discuss the brands plans to tap into channel expansion and merchandising opportunities and how the founder pla

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Why Branded Workwear is Vital for Retail Staff

Retail Focus

In todays competitive retail landscape, creating a memorable brand image and ensuring smooth operations are more crucial than ever. One often-overlooked but highly effective way to accomplish both of these objectives is by implementing branded workwear for retail staff. From enhancing professionalism to boosting brand recognition, branded uniforms provide a range of benefits that positively impact both employees and customers.

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Retailer Awards finalists for 2025 revealed

Inside Retail

Inside Retail has revealed finalists for the upcoming Retailer Awards 2025 presented with Commonwealth Bank. Judges this year include Colleen Callander, co-founder and director of Human Elevation; Nick Gray, founder of I Got You Consultancy; Andy Evans, co-founder of Humii; Jason Pallant, senior lecturer for marketing at RMIT University; Carly Whitelaw, founder and lead advisor of CWC; Lauren Kelly, strategy director at Interbrand; Aaron Spowart, executive sales manager of commercial banking at

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Hasbro reimagines Monopoly as iconic board game turns 90

Inside Retail

To celebrate 90 years of Monopoly, Hasbro is reimagining its iconic board game with a modern design and introducing three new expansion packs: Go to Jail, Buy Everything, and Free Parking Jackpot. The updates aim to deliver faster gameplay while adding creative twists for players to enjoy. Players can win money in unique ways, collect new cards to escape tricky situations and unlock the ability to purchase every space on the board or the bank itself.

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via·1719 Wu Liangcai New Vision Field by Dayuan Design

Retail Design Blog

When a building becomes a collective memory of a city, the meaning it carries is unique.

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‘Zebra-striping’ and AI: Diageo tips this year’s liquor trends

Inside Retail

Diageo the company behind Johnnie Walker, Don Julio Tequila, and Guinness has predicted this years major liquor trends. Its Distilled 2025 report identified these global trends : zebra-striping, unique experiences, AI, community connections, and staying connected to consumers. It was based on an AI-powered analysis of more than 160 million online conversations.

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Myprotein and CUPP launch high-protein bubble tea range

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Myprotein, the leading online sports nutrition brand, has partnered with premium bubble tea brand, CUPP, to launch three high-protein milk and fruit infused bubble teas. Launching today (6thJanuary), the protein boba drinks are available in over 35 CUPP stores across the UK, including their Manchester, Leeds and London stores.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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The story of Zonzo Estate and how Zoncello became the drink of the summer

Inside Retail

Fan mail is typically reserved for celebrities but an exception has been made for a winery with a star lineup of spritzes. Its not out of the ordinary for Zonzo Estate to receive handwritten letters from consumers with messages like, Id love for you to be part of my special day and Zoncello is the drink of the summer. Zonzo Estates Zoncello Limoncello Spritz, Bellina Bellini Di Christina, and Cicchio Pistachio Spritz not only make up the Yarra Valley winerys popular aperitivo pack but also have

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UFIT Loaded disrupts protein bar category

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! UFIT, the UKs Number 1 Ready-To-Drink protein brand, will expand its leading portfolio of health-focused snacks and drinks with the launch of UFIT Loaded Protein Bars. Focused on combining taste, value and nutrition, the duo will be available in discounters from 28th December, with online listings to follow in January 2025.

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Alibaba sells Sun Art stake to double down on digital future

Inside Retail

Alibaba has divested its entire stake in hypermarket operator Sun Art (Sun Art Retail Group) for HK$12.298 billion ($1.58 billion), shifting its focus fully onto e-commerce as competition intensifies. Alibaba subsidiaries sold the 78.7 per cent stake to Chinese private-equity company DCP Capital for HK$1.75 per share, which was below the market price of HK$2.48.

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Marie van der Kroft’s cabinet of curiosities

Design Wanted

To what extent do artists formative years set the tone for their creative pursuits? Is ones artistic intuition so lovingly […] The post Marie van der Krofts cabinet of curiosities appeared first on DesignWanted.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Acon Investments takes controlling stake in True Religion  

Inside Retail

Private equity firm Acon Investments has acquired the controlling stake in apparel brand True Religion for an undisclosed sum. Founded in 2002, True Religion offers premium denim, sportswear and other apparel for men, women and kids. The company operates an e-commerce platform, more than 51 branded retail locations and a network of wholesale partners.

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Pininfarina is designing the future of sustainable EV charging

Design Wanted

Mobility has always shaped the landscapes around us, from city streets to rural highways, all deeply tied to infrastructure that […] The post Pininfarina is designing the future of sustainable EV charging appeared first on DesignWanted.

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Sage & Clare, Supre, Midas offer Australia’s best customer service experience

Inside Retail

Midas, Supre, and Sage & Clare have ranked the highest for Customer Service Experience in the Online CX Index , Australias first and only online retailer performance platform powered by real data. The Online CX Index, a partnership between Inside Retail and Humii, covered the customer service experience in December on metrics such as the availability of self-service support options, quality of on-site FAQs, live chat, email support, support responsiveness, resolution times, and overall quali

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Ranieri takes the glazed aesthetic to even more alluring heights 

Design Wanted

Ever immersed in our digital domains, witnessing the overlap of trends has in a very abstract form become the equivalent […] The post Ranieri takes the glazed aesthetic to even more alluring heights appeared first on DesignWanted.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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MITHRIDATE store by SLT Design

Retail Design Blog

Officially based in London, forward unisex fashion brand MITHRIDATE is led by brand founder Tina Jiang, and forms an integral.

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N Brown completes Akeneo’s Product Information Management (PIM) transformation across Simply Be, Jacamo and JD Wiliams brands

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! N Brown Group plc,the inclusive fashion and homeware digital retail group, has implemented its new Product Information Management (PIM) system in partnership withAkeneo the Product Experience Company. The transformation, implemented ahead of the critical 2024 Peak Trading Period, has improved customer experience across its Simply Be, Jacamo and JD Willia

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Moment Boutique Store by Modum Atelier

Retail Design Blog

Moment boutique store is located in Cinnalane, Nanjing, where surrounded by a historic architectural complex, with the famous Ganxi Mansion.

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Glebe Farm Foods partners with Imperial London Hotels on Farm to Food initiative

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The UKs leading producer of 100% pure, gluten-free oats, Glebe Farm Foods, has today announced a new contract to supplyImperial London Hotelswith its award-winning PureOaty range of British-made oat-based breakfast products.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Gol Gav Zaban herbal tea by Mohsen Zeinali

Retail Design Blog

Gol Gav Zaban herbal tea is a popular herbal product used for relaxation and health promotion. In the design.

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Kantar: household spending reaches new high as shoppers splash out on premium lines and festive fizz

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Household spending on take-home groceries hit a record high this Christmas at 460 on average, according to the latest data fromKantar. Overall take-home sales at the grocers rose by 2.1% over the four weeks to 29 December compared with last year.

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A designer’s guide to the new EPR packaging laws

Design Week

This year the UK government is introducing Extended Producer Responsibility for packaging laws, or EPR. Essentially, this shifts the burden of paying for packaging to be disposed of, or recycled, from the taxpayer to the company that produces it. By making the producers responsible, the new law aims to incentivise companies to reduce their material […] Source What to read next: How and why a beauty brand put nature on its board | Eggshell bowls and smart blinds star in GREEN GRADS showcase

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B&Q to buy five Homebase stores in the UK

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! B&Q has announced that it has reached agreement to acquire five leasehold stores in the UK, currently trading as Homebase, for a total purchase price of 2.5 m. This follows the agreement to buy three stores currently trading as Homebase in the Republic of Ireland announced on 24 December 2024, and further complements and strengthens […] If you

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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The Future of Brick-and-Mortar Stores in 2025

Retail Bound

The traditional retail landscape is evolving at an unprecedented pace. With the rise of e-commerce giants, brick-and-mortar stores are redefining their roles in the retail ecosystem. By 2025, the future of physical retail will hinge on its ability to blend with digital innovations while retaining its unique strengths. This blog will explore how brick-and-mortar stores are set to adapt and thrive, offering valuable insights for product manufacturers eager to tap into the vast potential of major r

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Currys sees £400,000 saving on fuel costs thanks to cutting-edge Lightfoot fleet technology

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Currys plc, the UKs largest omni-channel technology retailer, has succeeded in reducing its annual fuel bill by more than 400,000 thanks to the successful adoption of Lightfoots cutting-edge in-cab driver coaching technology and rewards platform.

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Disney’s Pink Fox ‘Linabell’ captivates China, harnessing the emotional economy

Inside Retail

Each week, whenever she has time off from her marketing job, Ida Jia can be found at Shanghai Disneyland queuing for hours to spend a few minutes with Linabell, a fluffy pink fox with big blue eyes. The 29-year-old does not go empty handed, bringing pink fox soft toys dressed in ornate custom-made outfits to show the life-sized character, as well as handmade presents as gifts.

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Double the love this Valentine’s Day with Guylian

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Born from the love between Belgian chocolatier Guy Foubert and his fiance Liliane, Guylian has become a symbol of shared indulgence and affection. This Valentines Day, double the love with Guylians new Love Pralin hearts, crafted from 100% naturally sourced ingredients and Fairtrade cocoa.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.