Thu.Jan 11, 2024

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Discover Samsung’s New Experience Store at Westfield London

Retail Focus

The all-new Samsung Experience Store (SES) in Westfield London will be open seven days a week, featuring the widest range of Samsung mobile, tablet and wearable products currently available to buy. This will be Samsung’s fourth experience store in London, operated by Partner Retail Services Limited (PRS&), the operator of the Samsung Experience Stores in the UK.

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Google culls Assistant, hardware, engineering teams

Inside Retail

Alphabet’s Google said on Wednesday it is laying off hundreds of employees across multiple teams, with Fitbit co-founders James Park and Eric Friedman also leaving the company, as the tech giant continues to cut costs. Google said it will lay off hundreds at its Voice Assistant unit, while a few hundred roles are being eliminated in the hardware team responsible for Pixel, Nest and Fitbit, with the majority of people in the augmented reality (AR) team being let go.

Planning 249
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Online fashion revenues rose +6% year-on-year in December, according to True Fit’s data

Retail Focus

‘Muted’ Golden Quarter fashion sales were buoyed by a Black Friday boost to order volumes, while fashion revenues rose +6% compared to 2022 in December, the latest data from True Fit, the leading AI platform that decodes size and fit for consumers and apparel and footwear retailers. True Fit’s Fashion Genome , the world’s largest connected data set for apparel and footwear, which brings together the preferences of 82 million active shoppers and 20,000+ brands, showed that while demand (order vo

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‘Horrific, criminal conduct’: Ebay fined $4.5 million for terrorising critics

Inside Retail

E-commerce company Ebay will pay a $4.5 million (US$3 million) fine for its involvement in the harassment of a couple in Massachusetts, according to court documents. The couple, Ina and David Steiner, were the victims of a harassment and intimidation campaign run by Ebay employees in August 2019. They had been subjected to threats and disturbing deliveries, including live spiders, cockroaches, a funeral wreath, a bloody pig mask and a book about surviving the loss of a spouse. “Ebay engage

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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This is the world’s largest indoor ski centre!

Design Middleeast

International architecture firm behind Huafa Snow World offers first look at how upcoming 131-hectare entertainment destination will support region’s growth while celebrating nature. In 2021, international architecture firm, 10 Design, part of Egis Group, leveraged its placemaking expertise to create the winning competition proposal for Huafa Snow World, a 131-hectare entertainment destination in Shenzhen, China.

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What Stanley’s Valentine’s Day sellout says virality in retail

Inside Retail

There are countless examples of how social media virality, especially on TikTok, has helped lift a company’s profits in unprecedented ways, from the sale of fragrance products via #perfumetok to antacids via #hotgirlswithstomachissues. Lately, the internet and the retail industry alike have been buzzing about Stanley’s ‘Galentine’s Collection’ of 40-ounce tumblers for the US department store chain Target.

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Djokovic-backed drinks brand Waterdrop taps into water-bottle trend

Inside Retail

Austrian drinks brand Waterdrop is looking to tap into the growing trend of ‘status water bottles’ through a collaboration with world number one tennis player Novak Djokovic at the Australian Open. Novak Djokovic was the only athlete at the 2023 Australian Open to use Waterdrop’s reusable stainless steel tumbler, but a year later, more players have backed the bottle, which has been designated as the tournament’s official on-court player bottle.

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Cafetalia Coffee by Dabro Studio

Retail Design Blog

Cafetalia, established in 2019, is a passionate coffee company committed to the meticulous cultivation, precise processing, and adept marketing of.

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Net-a-Porter, Ssense, Farfetch: How luxury’s e-commerce leaders stack up

Inside Retail

Luxury online retail platforms are no longer considered a revolutionary concept as successful high-end e-commerce sites have just as much recognition as labels. Platforms like Net-a-Porter, Ssense, Farfetch, Matches Fashion and Mytheresa have created a brand identity of their own. Third-party online retailers have proven that consumers prioritise the acquisition of the product over the in-store purchase experience.

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New York Law Targets Hidden Credit Card Fees

Hunton Andrews Kurth

On December 13, 2023, New York Governor Kathy Hochul signed Senate Bill S1048A into law requiring sellers that impose credit card surcharges to post the total price, inclusive of the surcharge. In addition, the surcharge to customers may not exceed the amount of the surcharge charged to the business by the credit card company for such credit card use.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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The best career advice I ever received: Fanny Moizant, Vestiaire Collective

Inside Retail

In the world of high-end fashion resale, few names stand out as prominently as Vestiaire Collective – a marketplace that has revolutionised how consumers buy and sell pre-owned luxury items. At the helm of this groundbreaking venture is Fanny Moizant , the co-founder and president whose vision and leadership have propelled the company to become a global phenomenon.

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Axel Arigato is set to open a new flagship store in Covent Garden in 2024

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Shaftesbury Capital has announced that Axel Arigato, the Swedish footwear brand, is set to open a new flagship store in Covent Garden in 2024. Located in Covent Garden’s Seven Dials, the entrance of the innovative lifestyle brand spotlights Covent Garden’s position as a destination for international, high quality, fashion retailers.

Fashion 52
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Authentic buys Sperry, partners with Aldo Group

Inside Retail

Authentic Brands Group has acquired footwear retailer Sperry and will convert the brand into a licensed model. The acquisition results in Sperry’s partnership with Aldo Group for wholesale, e-commerce, store operations, footwear design, production, and global distribution. “Sperry’s influence extends far beyond fashion, embodying a lifestyle that celebrates exploration.

Fashion 130
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Hobbycraft sees sales of painting and knitting rools rise

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As the nation gets back to normality following the festive season, the ‘January blues’ and onset of Season Affective Disorder (SAD) leaves many feeling anxious and downbeat, resulting in the ‘saddest day of the year’ being labelled Blue Monday.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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BridgerPay introduces the first agnostic omnichannel payment operations platform

Inside Retail

BridgerPay, a payment technology pioneer in the payments industry, is proud to announce its transformation into a powerful omnichannel payment operations platform, bringing unparalleled control and flexibility to businesses seeking to streamline their payment processes across all payment channels – e-commerce shops, physical stores and mobile applications.

Flow 130
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Online fashion revenues rose +6% year-on-year in December, according to True Fit’s data

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! ‘Muted’ Golden Quarter fashion order volumes were buoyed by a Black Friday boost, while fashion revenues rose +6% compared to 2022 in December, the latest data from True Fit, the leading AI platform that decodes size and fit for consumers and apparel and footwear retailers.

Fashion 52
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Food-to-go icon Rollover delivers innovative Signature range to foodservice customers

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Rollover, renowned for its popular hot food-to-go offerings, has debuted its new Signature range. The elevated menu of premium sausages are now available to those operating in the foodservice sector. With live events in demand now more than ever, and consumers returning to entertainment venues and sports stadiums, the foodservice sector is booming.

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Leading eye care specialist Silmäasema transforms in-store communications with 200+ Philips digital signage displays

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! PPDS, the exclusive provider of Philips digital signage displays, has been selected by Silmäasema – Finland’s leading high-street eye care specialist – to transform the customer experience in 40 of its high street stores, delivering once unimaginable digital communication, control and sustainability capabilities and opportunities.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Greece’s largest online marketplace, Skroutz, eyes new European expansion, and will enhance personalisation with a new partnership with MoEngage

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Skroutz, the largest ecommerce marketplace in Greece, is eyeing further European expansion. Following its rapid growth, it has partnered with MoEngage, the leading insights-led customer engagement platform, growing customer conversions by +350% since implementation.

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Hobbycraft sees aales of painting and knitting rools rise as Brits rurn to crafts to beat the January blues

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As the nation gets back to normality following the festive season, the ‘January blues’ and onset of Season Affective Disorder (SAD) leaves many feeling anxious and downbeat, resulting in the ‘saddest day of the year’ being labelled Blue Monday.

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Believ announces 25% ‘Winter Warmer’ credit on overnight EV charging

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Charge point operator Believ is launching a 25% credit on overnight electric vehicle (EV) charging sessions across its entire network for Believ customers with a registered account for the next 4 weeks, beginning on Monday 8th January.

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Envision Racing x Superdry: new campaign drives sustainability and style for fashion and Formula E audiences

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Envision Racing is delighted to announce a multi-year partnership with British fashion brand, Superdry, beginning from Season 10 of the FIA Formula E World Championship. Superdry will supply the reigning Formula E world champions with a 10-piece exclusive capsule range of high-performance products.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Tesco upgrades profit expectations following a cautious start to the financial year, says GlobalData

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following today’s release of Tesco’s figures for the 19 weeks ending 6th January 2024; Eleanor Simpson-Gould, senior retail analyst at GlobalData, a leading data and analytics company, offers her view: “Tesco’s cautious outlook in Q1 FY2023/24 amid record high inflation levels, is in stark contrast to its latest trading update today for the penultimate f

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M&S sustains sales momentum across Food and Clothing & Home over the Christmas period

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Stuart Machin, chief executive said: “Our strategy to reshape M&S for growth has enabled sustained sales momentum across Food and Clothing & Home over the Christmas period. Thank you to our customers for shopping with us and to our colleagues who worked incredibly hard. “In Food, we led the market on volume growth every month with a […

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Successful Black Friday promotions and Christmas marketing bolster The Very Group sales amid a challenging backdrop, says GlobalData

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following today’s release of The Very Group’s figures for the seven weeks ending 22nd December 2023; Tash Van Boxel, Retail Analyst at GlobalData, a leading data and analytics company, offers her view: “In a year that has seen stagnant online non-food sales, The Very group has ended the year on a positive note, with the […] If you want more informa

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Zitcha and Axonet announce new partnership to enhance c-store shopper engagement and experiences

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Today a new partnership between Zitcha and Axonet offers those in FMCG a new channel to connect with previously unreachable convenience store shopper audiences. The convenience store sector is a $44bn market in the US alone, and this collaboration represents an exciting time for C-store retailers and CPG brands to reach and engage new audiences in a [

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.