Tue.Nov 28, 2023

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Six must-have email marketing flows to elevate your customer journey

Inside Retail

Email marketing flows are crucial for crafting a seamless and personalised customer journey. From the initial welcome series that set the tone for a customer relationship through to re-engagement campaigns that reignite interest and post-purchase flows that build loyalty, establishing an email marketing flow is critical to the success of a retailer-customer relationship.

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Modern Lighting Solutions Ensure Plants Shine Regardless of Daylight Hours

Retail Focus

In April 2023, Mrówka Greenhouse, the flagship garden centre of the esteemed Mrówka PSB DIY chain, opened its doors in Międzyrzecz, Poland, showcasing a cutting-edge lighting design by TRILUX. The expansive 1,200 sqm Dutch greenhouse, nestled under a glazed roof, boasts an impressive display of traditional and collectable plants alongside the existing 2,500 sqm of retail space.

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Ella Bache reveals new salon design concept in WA

Inside Retail

Skincare brand Ella Bache has unveiled a new salon design concept in Secret Harbour, Western Australia. The store, created by MorrisCo Design, uses digital technology and reduced materials to engage the client and therapist. It has a clean, modern aesthetic with little clutter or messaging. Adjacent to the product wall in the store is a diagnostic tool desk and a curved welcome desk.

Concept 264
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#CreativeVoices with Afsal Mohamed, Founder & Director, Light & Lives and Anna De Florian, Founder of Ultra Arte

Design Middleeast

We have a brand new video for our viewers. The #CreativeVoices is a video campaign that highlights industry leaders from design, architecture, landscape, developers, fit-out, suppliers, and retailers who are making a difference in the pitch. Afsal Mohamed, Founder and Director of Light & Lives and Anna De Florian, Founder of Ultra Arte talk about their latest installation at Downtown Design.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Collins Foods HY24 results show booming business

Inside Retail

Collins Foods has released its HY24 results, revealing strong growth across the group. Revenue from continuing operations rocketed up 14.3 per cent to $696.5 million (excluding Sizzler Asia). Revenue in the corresponding HY23 period was $609.4 million. Underlying EBITDA from continuing operations lifted 16.7 per cent to $109.9 million while the underlying NPAT from continuing operations rose 28.7 per cent to $31.2 million.

Marketing 264
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ARC’TERYX Flagship Store by Still Young

Retail Design Blog

ARC’TERYX boasts a global presence, with stores strategically located in premier urban business districts worldwide, ensuring a high-spec, immersive experience.

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More Trending

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The Small Seller’s Guide To Holiday Live Selling

RetailMinded

The holidays have always been an opportune time for small business owners to attract new customers, but this year could prove especially fruitful for retailers with the right strategies, as the National Retail Federation predicts holiday spending will jump 3%-4% from last year. While brick-and-mortar establishments are welcoming holiday shoppers with doorbuster deals and glittering decor, many customers could be conducting their shopping this year in the virtual aisles of their TikTok and Insta

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What retailers need to know about the return of in-store shopping

Inside Retail

In-store shopping has rebounded post-pandemic. But while a retreat from online sales was predicted, the speed and scale of shoppers returning to bricks-and-mortar stores was less anticipated. Despite the convenience of online, consumers are attracted by the social and immersive experience of physical stores. However, post-pandemic physical shopping is a different beast to the olden days.

Shopping 246
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Antoniolupi Living collection

Retail Design Blog

The world of bathroom design poses an exciting challenge, demanding durability, efficient storage, and a skillful balance between utilitarianism and.

Balance 80
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Australia begins crackdown on vaping, to ban import of single-use devices

Inside Retail

Australia will ban imports of disposable vapes in January, the Health Minister said on Tuesday, the first step in a crackdown aimed at curbing the growing popularity of these nicotine-filled devices with young people. The ban will be expanded in March to include all non-therapeutic vapes, including refillable devices, while importers of vapes for medical purposes will need permit from the Office of Drug control, Health Minister Mark Butler said in a statement.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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PAVILLION coffee by Elina Tarverdyan

Retail Design Blog

Curator’s Insight: Elina Tarverdyan’s PAVILLION coffee bag design is a delightful fusion of simplicity and sophistication.

Design 86
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The key to effective leadership? Spending time with your team

Inside Retail

Leaders face competing demands, never-ending change, and constant pressure, so they must make deliberate choices about how and where they allocate their time. Consider for a moment, if you were to assess how you spend your working day, how much is spent with your team members versus colleagues, peers or clients? Also, when you are with your team, are you focusing on the how or the what?

Balance 130
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Record-breaking Black Friday, Cyber Monday weekend with Shopify merchants reaching $9.3 billion sales globally, and London being a top-selling city

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Shopify, a provider of essential internet infrastructure for commerce, today announced a record-setting Black Friday, Cyber Monday weekend (BFCM), with sales of $9.3 billion USD globally from independent businesses worldwide – a 24% increase in sales from 2022.

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Luxury fragrance house Goldfield & Banks opens first pop-up store

Inside Retail

The Australian luxury fragrance brand Goldfield & Banks has opened its first pop-up store, at Westfield Bondi Junction. The store is located on Level 3, near Sephora and Myer, and is open until December 24. At the store, customers can shop for Goldfield & Banks Native and Botanical collections and avail of a complimentary engraving on selected days.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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GUEST COMMENT Why retailers must re-think traditional operations this Christmas

E Delevry

It’s four weeks before Christmas. Compounded by high inflation, rising interest rates, and energy hikes, retailers have felt the pinch as consumers tighten their purse strings. In line with lower demands, your business has tactfully made its list, stockists have checked it twice, lowering levels to mitigate risk of wasted products and spend. Despite this, online Christmas shopping sales are projected to grow by 2.7%.

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How luxury travel brand Scott Dunn caters to ultra-high-net-worth customers

Inside Retail

From the source: Mike Harlow, Scott Dunn The GM of the luxury travel business discusses consumers’ return to more meaningful trips, providing the unique experiences that people want, the meaning and appeal of the emerging transformative travel trend, and how to offer the services that appeal to high-end Asian consumers. Inside Retail : Can you discuss the revenge travel trend, and how it has impacted the luxury travel sector, especially in the Asian market?

Tailored 130
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Give the gift of fragrance this Christmas with luxury scents from Thomson Carter

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Choosing Christmas gifts can be stressful, that’s why Thomson Carter has made things easy for you this festive season, with a wide range of luxury male, female and unisex scents that everyone will love. Featuring fresh, woody, floral, citrusy and scents, there is something for everyone.

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How Product Videos Help Grow Retail Sales

Retail Bound

As the world becomes increasingly digital, product videos have become an essential tool for product manufacturers looking to increase their sales in retail. Not only do they provide a visually engaging way to showcase products, but they also help to build trust and credibility with potential customers. In this blog, we’ll explore how product videos can benefit retail sales and why they should be an integral part of any brand’s marketing strategy.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Online shopping destination full of independent fashion brands, SilkFred, has ultimate stocking filler gift guide

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! SilkFred, the online shopping destination full of independent fashion brands, has compiled the ultimate stocking filler gift guide. From comfy knitwear, chic accessories to stylish jewellery – the below pieces are the perfect items to create a uniquely filled stocking for your loved ones and are all under £50.

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7 Techniques To Get Reviews And Testimonials For Your Business Fast

RetailMinded

You know how a few decades ago, word-of-mouth marketing was everything for small businesses? It’s not that much different today, it’s just that word-of-mouth has been replaced by online testimonials and reviews. The value of positive reviews cannot be overstated; in fact, we’d go as far as to say that testimonials and reviews can make or break a business today.

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Radnor Hills visits the House of Lords to support anti-bullying in schools campaign

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Soft drinks manufacturer Radnor Hills has visited the House of Lords to support Anti-Bullying Week 2023 and to discuss the need for better anti-bullying practice. Anti-Bullying Week, co-ordinated annually by the Anti-Bullying Alliance, kicked off with Odd Socks Day on November 13.

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TELUS Offices by Lemay

Retail Design Blog

Lemay designed the TELUS offices as a flexible and collaborative space in Quebec City, Canada. Québec City’s reputation for rich.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Tesco launches Nature Programme with step-up in support for water commitment

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Tesco has stepped up its support for a key commitment on tackling water pollution and risk in the food industry, as it announced plans to roll out a programme of work to aid the shift to a nature positive food system.

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Aldi to sell freshly cut Scottish-grown Nordmann Fir trees for less than £20.00

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi Scotland is bringing its value message to Christmas and ensuring its customers don’t need to splurge on their décor this festive season, as it announces the return of its freshly cut Nordmann Fir trees starting from just £16.99.

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Nigella unveils festive Winter Wonderland Cake, as she encourages the nation to create their own traditions this Christmas

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As part of her ongoing partnership with online supermarket Ocado, Nigella Lawson announces her latest exclusive recipe – a ‘Winter Wonderland Cake’, as she enjoins the nation to embrace new traditions and do Christmas their own way.

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Four Roses launches first UK ad campaign: ‘Don’t Mention It’

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Four Roses bourbon has launched its first-ever consumer advertising campaign, targeting a younger whiskey drinker. Commissioned and co-ordinated by the brand’s long-term distributor, Spirit Cartel, the £400,000 digital outdoor and social media campaign is entitled ‘Don’t Mention It’.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Darren Briggs of Ascona wins Scale-up Entrepreneur of The Year

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Ascona Group is pleased to announce that Darren Briggs, the Group’s CEO and founder, was awarded the Wales Scale-Up Entrepreneur of the Year Award at the Great British Entrepreneur Awards 2023 on 20th November.

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UK PLC losing out on billions to customer refunds and chargebacks, study shows

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The total value of refunds and charge disputes could be as high as £13.2 billion per year in the UK1, with the cost implications for retail Britain set to be greater still, according to new research from the Digital Solutions team at Equifax, that specialises in fraud detection and chargeback management solutions offered on its […] If you want more

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Food and drink sales double for MPK Garages store following Nisa switch

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! MPK Garages, one of the largest forecourt operators, has seen food and drink sales double since joining Nisa. MPK Garages joined Nisa in order to grow its presence in the forecourt sub-sector of the convenience market, and switched its 28 forecourt stores to Nisa over the summer.

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Leading the charge: industry pioneers unite to announce major shake-up of the UK’s electric vehicle charging market

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A major partnership that will significantly accelerate the rollout of the UK’s public and private Electric Vehicle (EV) infrastructure has been announced today. Tech-first utility company and the UK’s largest independent energy supplier, Pozitive Energy, and leading Swiss energy management solutions provider, Landis+Gyr, have joined forces to deliver the

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.