Thu.Jul 11, 2024

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Revealed: The secret CX strategies to dominate in a downturn

Inside Retail

In the current state of retail, demand and conversion rates are steadily dropping among traditionalist shoppers. At the same time, a small group with a New Economic Order (NEO) mindset seem untouchable by the economic state and is driving up to 70 per cent of discretionary spending in Australia. A groundbreaking, soon-to-be-published market insight report by Resonate CX unveils the pain points, drivers and preferences of these two consumer groups in Australia.

Strategy 147
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Chun Sheng Jewelry by Aurora Design

Retail Design Blog

Aurora Design has received a renovation project for an old residential building located in an old neighborhood in the center.

Jewelry 92
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Booktopia administrators call creditors’ meeting

Inside Retail

Booktopia’s administrators have called for a meeting with creditors on July 15. However, creditors will not be allowed to attend in person and can only access the meeting through teleconference and webinar. A creditor must not vote in respect of an unliquidated debt, a contingent debt, an unliquidated or a contingent claim, or a debt the value of which is not established unless a just estimate of it has been made.

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Fit-Out Powerlist 2024 –THE FITOUT, Ranks 14t

Design Middleeast

CRAIG VANCE, GENERAL MANAGER, THE FITOUT Since its inception in 1987, The Fitout, a subsidiary of Union Properties and a leading name in Dubai’s interior design and fit-out sector has been delivering high-quality interior solutions. With a legacy spanning over 38 years, The Fitout has cemented its reputation by successfully completing a myriad of prestigious projects across the UAE, each distinguished by meticulous craftsmanship and innovative design. nnovative design.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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How to use behavioural data analytics to enhance customer experience

Inside Retail

Collecting data is just the first step. The real value in your data lies in how you analyse it and the insights you uncover. It all starts with setting clear objectives. Understanding customer behaviour is pivotal to delivering exceptional customer experiences (CX) online. Retailers are increasingly turning to advanced behavioural data analytics to gain insights into user interactions, preferences, and sentiment.

Pattern 173
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Fit-Out Powerlist 2024 –MUSEDESIGN, Ranks 13th

Design Middleeast

MuseDesign is elevating the luxury living in Dubai. In the bustling metropolis of Dubai, where opulence and innovation collide, MuseDesign stands out as a beacon of creativity and sophistication in the realm of interior design. This premier design firm, led by the dynamic duo of Michael Dudnyk and Stanislava Rudas-Dudnyk, has carved a niche for itself in the competitive world of high-end fit-out projects, with a portfolio that includes some of the most exclusive properties in Dubai’s most

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How to Showcase Summer-Themed Products in Your Retail Store

Scrube

Summer has arrived! Is your store ready for the heat? Store displays and fixtures will be your very best friends this season to help showcase your summer-themed products. Whether selling beachwear, outdoor furniture, or even sandals, you must attract customers with immersive and inviting strategies. So, where to begin? Read more tips on how to display summer-themed products effectively!

Outdoor 52
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Model trains, needlecraft and makeup: Australia’s June online shopping trends

Inside Retail

Makeup and speaker accessories saw the largest online sales increase in June as Australians took advantage of discounts during the End of Financial Year (EOFY) period. According to Shopify, online sales of speaker accessories surged 178.2 per cent month on month, followed by makeup finishing sprays, which rose 171.2 per cent. Vehicle jump starter sales swelled 162.8 per cent while glass cleaners soared 158.3 per cent.

Shopping 147
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Digitally Transform How You Work With The Dashboard Designer Feature

Global Shop

As the manufacturing industry continues to grow more complex, manufacturers are becoming more dependent on accessing operational and financial data the way they want to see it. We are improving transparency for manufacturers with the Dashboard Designer feature. This innovative feature makes it easy to design, customize, track and display data in formats that meet the unique business needs of manufacturers.

Design 52
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Three in a row: Uniqlo owner raises forecast another record profit

Inside Retail

Japan’s Fast Retailing, the owner of clothing brand Uniqlo, on Thursday raised its forecast for what would be its third consecutive year of record high profits, buoyed by strong sales at home and some overseas markets. The company lifted its full-year operating profit forecast to $2.94 billion for the year ending in August from $2.78 billion previously, citing strong performance since the second half. “The solid results were fuelled by Uniqlo Japan as well as the Uniqlo International

Consumer 147
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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Government set to pressure big tech over online scams

Inside Retail

Australia plans to introduce a law by the end of the year forcing internet companies to proactively stop hosting scams or face hefty fines, the top consumer regulator said on Friday, potentially setting up another showdown with Big Tech. The Australian Competition and Consumer Commission (ACCC) and the treasury department are consulting internet, banking and telecommunications firms about creating a mandatory, enforceable anti-scam code which legally requires them take reasonable steps to protec

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Restaurateur to be sued by Beastie Boys over ‘Sabotage’ ads

Inside Retail

The Beastie Boys have sued restaurant owner Brinker International in New York federal court, saying Brinker used the legendary rap trio’s 1994 song “Sabotage” to promote the Chili’s chain without their permission. The group said in its complaint filed on Wednesday that Brinker unlawfully used “Sabotage” in Chili’s social-media ads, falsely implying that the Beastie Boys endorsed the casual-dining restaurants.

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“The good times for e-commerce are over”: Downturn hits Chinese sellers

Inside Retail

Chinese e-commerce vendors are struggling for survival as sales growth slows, price pressure rises and shopping platforms compete with ever-more aggressive policies to attract increasingly cost-conscious customers. A once-thriving e-commerce industry punctuated by shopping bonanzas featuring galas and celebrities is bearing the brunt of a sputtering economy that has seen consumers all but tie knots in their purse strings.

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