Wed.Dec 20, 2023

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Australia Post to pay $2.9 million for lost, damaged parcels

Inside Retail

Australia Post and its subsidiary StarTrack have committed to pay about $2.9 million in compensation for lost or damaged parcels. The failure affected about 10,500 business contract customers and fewer than 1000 recipients of StarTrack deliveries, according to the Australian Competition and Consumer Commission (ACCC). The consumer watchdog said that the two companies admitted they likely committed misleading or deceptive practices when they declined compensation requests and incorrectly told som

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Philips MyCreation circular approach brings sustainability to the next level

Design Wanted

Contributing to a circular society, Philips MyCreation luminaires make a statement by demonstrating how technology and sustainability can be a powerful and beneficial match that holds […] The post Philips MyCreation circular approach brings sustainability to the next level appeared first on DesignWanted.

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Polo Ralph Lauren expands Sydney footprint

Inside Retail

Polo Ralph Lauren is growing its presence in Australia by opening a new store in Sydney’s Westfield Warringah Mall. The store stocks Polo Ralph Lauren men’s and women’s clothing, which will be available to customers right before Christmas. The product selection includes the latest items from the women’s Spring Summer 2023 collections, with some pieces available exclusively to the new store.

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Fun Holiday Desserts to Add to Your Menu This Year

Mindful Design

If you’re anything like us, the one thing you love about the holidays is that you feel less guilty when it comes to enjoying your desserts. Office holiday parties turn into a collective excuse to dive into cakes and cookies out of solidarity, gratitude, and an all-around sense of celebration. Family gatherings end up turning […] The post Fun Holiday Desserts to Add to Your Menu This Year appeared first on Mindful Design Consulting.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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How Haus of Dizzy uses bold and bright jewellery to advocate and inspire

Inside Retail

Kristy Dickinson is a jewellery designer and founded Haus of Dizzy, to amplify the voices of those who have been silenced. Haus of Dizzy was featured as one of the 20 Coolest Retailers in Australia, in the November issue of Inside Retail magazine. Inside Retail : Tell me about your career journey – as a jewellery designer and the founder of Haus of Dizzy.

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“Innovation can only come from exploring the unknown.”- Ignacio Gomez, Aedas

Design Middleeast

Ignacio Gomez, Global Design Principal at Aedas, addresses what differentiates the company from its competitors, making a positive influence on communities, development under his leadership, and how innovation is key to success. By Roma Arora What would you say are the three most important aspects that sets Aedas apart from other architecture firms globally?

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Oskay Store by True Thing Design Studio

Retail Design Blog

OskayStore is a curated space in the historic First Bank Warehouse in Yancheng, Kaohsiung. Drawing inspiration from my perspective growing.

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Melbourne retail identity Franco Cozzo dies

Inside Retail

Melbourne furniture businessman Franco Cozzo – whose catchy television commercials and larger-than-life personality made him something of a Victorian identity – has passed away at the age of 87. “It is with great sadness that we announce the passing of our beloved Franco Cozzo,” his family said in a statement. “He was surrounded by his loving wife and family.” Cozzo rose to fame after appearing in a series of TV advertisements for his furniture store in the 1980s, with hi

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Aesop store

Retail Design Blog

Little over eight years after first opening up shop in Munich, cosmetics brand Aesop has opened a second retail space.

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Analysis: What Coupang’s acquisition means for Farfetch

Inside Retail

The retail world is abuzz with the $742 million (US$500 million) acquisition of Farfetch Holdings by South Korean e-commerce company Coupang together with investment firm Greenoaks. In a statement, Bom Kim, founder and CEO of Coupang, declared, “Farfetch is a landmark of the luxury landscape and has been a transformative force in demonstrating that online luxury is the future of luxury retail.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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MotorSkins is reshaping the way humans interact with technology

Design Wanted

SELK technology, MotorSkins‘ flagship innovation, integrates soft robotics, fluid logic, and software/API into a cohesive and dynamic system. Its sophisticated multilayered textile structure exemplifies programmable matter, […] The post MotorSkins is reshaping the way humans interact with technology appeared first on DesignWanted.

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Lessons for the retail sector from the year that was

Inside Retail

As 2023 comes to a close and we look back on the year that was – and the year ahead – the Australian retail sector is on fast-forward. Once upon a time, the festive season was the last gasp before a January slowdown. Multiple industries across the country took a much-deserved breather. But it feels like in the past decade, that break has been eroded.

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Dorm Amenities Every University Should Offer

Parcel Pending

Shifting demands for dorm amenities that blossomed during the pandemic are becoming a reality in student housing. Now, residence hall administrators are reviewing the research to differentiate between “nice to haves” and campus living necessities. Below are the top university campus improvement ideas and dorm amenities every institution should offer and a glimpse into over-the-top extras that a few college campus housing options offer. #1 Fast, Free Internet Everywhere With textbooks, assignment

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Five signs it’s time to adopt a customer data platform (CDP)

Inside Retail

As your brand grows and you incorporate more tools into your tech stack, it’s time to start thinking about how you put all your customer data into action. A customer data platform (CDP) is an essential tool for maximising the value of zero- and first-party data – especially when it comes from multiple data sources. The right CDP serves as a single source of truth that unifies all your customer data across different formats, platforms, and systems – all accessible in one place.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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New Year, New Adventures…

Fashion Retail

New Year, New Adventures. The Fashion Retailer blog officially becomes TFR Management Consulting, specializing in supporting lifestyle brands in the development of their strategy and execution, as well as improving operations throughout the value chain.

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Why retail crime rises at Christmas and how to prevent it

Inside Retail

Societal pressures and a sense of entitlement suggest that this Christmas period will be a challenge for retailers to manage theft and customer aggression. The need for continued vigilance and innovative approaches towards retail crime prevention is essential to maximise retail profits and workers’ safety. High foot traffic and crowded stores during this period make it easier for shoplifters to blend in and commit theft.

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Brazil: Payment for Environmental Services and REDD+ Main concepts, instruments and opportunities, according to Brazil’s federal and state legislators

Eye on ESG

Following COP28 in Dubai, where our partner Luiz Gustavo Bezerra was present and participated in various discussions related to the transition to a low-carbon economy and the role of economic instruments and carbon markets, among several other topics, the implementation of initiatives that financially value the adoption of environmentally desirable practices by individuals and institutions is appropriate and urgent, in addition to command and control mechanisms that are limited to penalizing env

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Top 10 Trade Shows in Houston 2024 

Trade Show Booth Companies - Trade Group

This Texas city is genuinely out of this world. Houston is renowned for its unique blend of Southern charm and cosmopolitan flair. As the saying goes, just like in Texas, everything is bigger in Houston – and so are its trade shows. Another profound aspect of Houston is its diversity; it’s a melting pot of cultures, cuisines, and languages, making it one of the most ethnically diverse cities in the United States.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Looking Back on 2023: Increasing In-Store Spending with Design & Technology

Retail Design Solutions

Introduction. In today’s digital age, retailers are constantly seeking innovative ways to enhance the in-store shopping experience and boost spending. As the year draws to a close we look back over 2023 and one such technology that has gained significant attention, Digital Display Systems. RDS uses a range of digital design tools and techniques to create compelling layouts to engage and entice customers, ultimately leading to increased sales.

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News Release: Theatro Shines in 2024 RIS Software Leaderboard with 9 Top Rankings

Theatro

Excelling Again in Technology Innovation, ROI, and Customer Satisfaction Dallas, TX – December 20, 2023 – Theatro, a leader in voice-enabled mobile communication solutions, announces its impressive performance in the 2024 RIS Software Leaderboard. This prestigious annual retail customer satisfaction survey of the industry’s top software vendors, conducted by RIS, highlights Theatro’s formidable presence in retail technology.

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CACI: people aged over 55 believe there are not enough shops tailored to them on the high street

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! According to a recent consumer survey conducted by people and place specialists, CACI, the majority of people aged over 55 believe there are not enough shops tailored to them on the high street. This sentiment was reflected across all Acorn groups that have an older demographic, and despite being satisfied with local services and leisure options, […

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How the Product Development Works in 5 Stages

Retail Bound

The product development process is an intricately woven journey, marked by a multitude of complex tasks. From the first idea to the final launch, each phase demands close attention to detail, strategic planning, and cross-disciplinary collaboration. The complexity arises from the need to seamlessly integrate several diverse elements. Market research, technical feasibility, user-centered design, engineering, manufacturing, and quality testing all must be considered.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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LEON unveils Veganuary 2024 Menu

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Say goodbye to post-Christmas blues, as LEON introduces its Veganuary 2024 menu, which is all about Gut-Healing Goodness and Plant Power. Get ready for a line-up of plantilicious dishes that are not only a treat for the taste buds but are a treat for the gut too.

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Using VR to break outdated taboos around women’s health

Design Week

For all the supposed leaps forward we’ve made in terms of gender equality, we’ve still got a long way to go when it comes to women’s healthcare: many conditions are woefully under- or mis-diagnosed, and there still remains a baffling sense of taboo in discussing things affecting around half the population, like periods.

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Lola’s Cupcakes presents: captivating Christmas treats, with bells on

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Festive indulgence comes with an extra sprinkling of sugar and spice this year as Lola’s Cupcakes unwraps its delectable range of Christmas treats. Capturing the true enchantment of the most magical time of year, each expertly hand-crafted creation from Lola’s’ master bakers, will bring an extra dollop of Christmas cheer to any seasonal celebration – be

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Using VR to break outdated taboos around women’s health

Design Week

For all the supposed leaps forward we’ve made in terms of gender equality, we’ve still got a long way to go when it comes to women’s healthcare: many conditions are woefully under- or mis-diagnosed, and there still remains a baffling sense of taboo in discussing things affecting around half the population, like periods.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Sustainable and eco-friendly period products from TOTM are making their way into stores of the UK’s leading convenience retailer

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Award-winning sustainable period brand, TOTM, is launching into Co-op stores in the UK, making eco-friendly, 100% organic cotton products more accessible than ever. Co-op will be stocking four of TOTM’s most popular products – regular applicator tampons, super applicator tampons, medium flow pads and super flow pads – in more than 90 locations na

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Getir launches a ‘Christmas Emergency Hotline’ for last-minute festive deliveries, with a free daily treat

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Christmas is one of the most stressful events of the year, resulting in many forgetting to pick up key items and then struggling to purchase them closer to the day thanks to limited shop opening times and availability.

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Angus Dundee Distillers announces distillery project in China

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Angus Dundee Distillers, which owns Tomintoul and Glencadam malt distilleries in Scotland, has today announced it is building a malt whisky distillery and visitor’s experience in Chun’an, China. Construction work is now underway on the project, located in the picturesque setting of the Thousand Island Lake.

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Trigo to announce new retail partnerships and tech capabilities at NRF 2024

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Trigo, a leading provider of autonomous retail technology, including frictionless checkout, to retailers including REWE, Auchan, Tesco, Aldi and Netto, returns to NRF 2024 this year, on Booth 3112. Among the highlights, Trigo will announce a significant expansion of its existing partnership with REWE, which will see the opening of three new large-format

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.