Australia Post to pay $2.9 million for lost, damaged parcels
Inside Retail
DECEMBER 20, 2023
Australia Post and its subsidiary StarTrack have committed to pay about $2.9 million in compensation for lost or damaged parcels. The failure affected about 10,500 business contract customers and fewer than 1000 recipients of StarTrack deliveries, according to the Australian Competition and Consumer Commission (ACCC). The consumer watchdog said that the two companies admitted they likely committed misleading or deceptive practices when they declined compensation requests and incorrectly told som
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