Thu.Jun 20, 2024

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The Future of Retail: Can Online and Physical Stores Coexist?

Retail Focus

With over 5 billion internet users, according to Forbes, it shouldn’t be surprising that many of us opt for the convenience of purchasing goods online. However, does this mean that the brick-and-mortar retail business model is set to become a thing of the past? Well, if you’re just as curious as us, make sure to keep reading as we’ll discuss below. The Digitisation of Retail With the internet becoming more commonplace in the late 90s, many physical industries moved online.

Shopping 130
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Why Talitha Cummins left journalism to start lab grown jewellery brand The Cut

Inside Retail

After a 20-year career as one of Australia’s most sought-after TV presenters, Talitha Cummins has come full circle with the 2022 launch of her jewellery business The Cut. Cummins was first immersed in the fine jewellery world at the age of 16, and she worked in the industry with and was encouraged by her uncle, Craig Blizzard, a veteran jeweller with 50 years of experience.

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Digital Trends To Look Out For in the Retail Industry

Retail Focus

The retail industry has gone through a huge transformation in the past two decades as shopping habits have gone from in-person to online. The number of people using websites and apps has never been higher and it is estimated that nearly 2.71 billion people will shop online in 2024, according to Oberlo. What’s more, this number is supposed to grow even more by the end of 2025.

Shopping 130
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RBA to consider allowing merchants to pass on BNPL surcharges to customers

Inside Retail

The Reserve Bank of Australia (RBA) says it will “revisit” the issue of surcharging in the buy now, pay later (BNPL) sector, flagging a new review to assess if payment sector reforms are necessary. Under proposed changes to the Payment Systems (Regulation) Act 1998 (PSRA), the definition of ‘payment system’ and ‘participant’ will be expanded, giving the RBA more power to regulate the conduct of BNPL providers, digital wallet participants, and other new competitors in the payments space.

Consumer 264
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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‘Half of Brits drinking rosé wrong’ M&S experts reveal as it sells one millionth bottle since the start of spring

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Half of the nation is making ‘pour decisions’ by drinking their rosé wine at the wrong temperature, according to new research from M&S Food as it sells its one millionth bottle of pink wine since the start of the spring.

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How the CEO of Glasshouse Fragrances keeps her 18-year-old brand fresh

Inside Retail

In 2006 Nicole Eckels set out to create a new category that sits at the intersection of beauty and homewares: luxury scented candles. Since its founding, Glasshouse Fragrances has earned a reputation for “forever changing the candle market” with its product offering. “It makes me feel incredibly honoured and privileged to have the opportunity to create the scented candle category in Australia – when I started Glasshouse, it didn’t exist,” Eckels, Glasshouse Fragrances’ founder and CEO, tol

Marketing 246

More Trending

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Blackpink’s Rose becomes a global brand ambassador for Puma 

Inside Retail

Sports giant Puma has appointed K-pop girl band member Blackpink’s Rose as its worldwide brand ambassador, joining the Puma Sportstyle ambassador list including Rihanna, A$AP Rocky, Dua Lipa, and Skepta. Rose will be featured in Puma’s “Rewrite the Classics” program, which honors Puma’s franchises and will start the collaboration by wearing the Puma Palermo collection.

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The impact of UEFA Euro 2024 on logistics planning and resourcing

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! We are now a week into the UEFA Euro’s 2024, a time where the UK’s football-supporting population will enjoy the first unrestricted international football tournament since the pandemic. The UEFA Euro 2024 championship is anticipated to significantly boost the UK economy as fans seize the opportunity to absorb the summer weather and the thrills and [̷

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Gotcha opens stores in Australia, Mexico, as global expansion continues

Inside Retail

Gotcha Fresh Tea has launched new stores across Australia and internationally, aiming to strengthen its position in the bubble tea market. New Australian store locations include Doncaster, Adelaide Myer Centre Rundle Mall, World Square, Waverley Garden, and a flagship site in Sydney Fish Market. In addition, Gotcha Fresh Tea is expanding globally, with a new store in Mexico and 10 additional stores under negotiation.

Expansion 162
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pladis cuts plastic in Jacob’s Crackers Selection overhaul

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! pladis, the global snacking company behind some of the UK’s most loved and iconic brands, has successfully implemented a significant reduction in plastic across its classic Jacob’s Crackers Selection. On shelf now, the updated packaging for Jacob’s Crackers Selection features the same impactful orange design synonymous with the iconic brand, but with 78%

Design 59
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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PayPal hires Walmart exec as chief technology officer in AI push

Inside Retail

PayPal has hired one of Walmart’s top tech executives Srini Venkatesan to head up the company’s push into artificial intelligence as its new chief technology officer, the company told Reuters on Thursday. Venkatesan will oversee technology across the payments giant, including AI and machine learning, information security and product engineering, the company said.

Shopping 147
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Lidl is calling on contractors to sign up to a series of events as it looks to open hundreds more stores

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lidl is calling on contractors from across the country to sign up to a series of events aimed at forging new relationships and engaging with existing partners, as it looks to open hundreds of new stores in Great Britain.

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Why Talitha Cummins left journalism to start lab grown jewellery brand The Cut

Inside Retail

After a 20-year career as one of Australia’s most sought-after TV presenters, Talitha Cummins has come full circle with the 2022 launch of her jewellery business The Cut. Cummins was first immersed in the fine jewellery world at the age of 16, and she worked in the industry with and was encouraged by her uncle, Craig Blizzard, a veteran jeweller with 50 years of experience.

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Biscuiteers partners with Next to offer gifting service for customers shopping Next flowers

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Biscuiteers, the award-winning hand-iced biscuit company, is partnering with one of the UK’s largest retailers, Next by offering an exclusive gifting service for customers shopping Next Flowers. With each bouquet purchase, customers will have the option to pair their chosen flowers with an intricately designed Biscuiteers biscuit.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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From face to palm: 7-Eleven CEO talks technology journey

Inside Retail

When rolling out facial recognition payment systems in its stores in Guangdong, southern China, 7-Eleven discovered a problem: if someone completing a transaction bent over to get something out of their carry bag, the customer standing behind could end up paying the bill. Danni Peirce, CEO at DFI Retail Group’s 7-Eleven business, whose remit includes stores across Guangdong, told delegates at the recent NRF Apac convention in Singapore the problem was resolved by switching from facial recognitio

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Corrugated POP Displays: How to Engage In-Store Customers

Instore Design

Catching the attention of your customers at the point of purchase is the purpose of POP displays. Since your brand only gets a few seconds to leave an impression on in-store customers, a well-thought-out and catchy display is essential. Constructing your POP displays with corrugated cardboard means you'll have a cost-effective, lightweight, and adaptable display.

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The Power of In-Store Product Placement: How to Create an Effective Strategy

Creative Displays Now

In-store product placement is a marketing strategy for promoting products in retail stores. Effective product placement utilizes retail displays to showcase consumer packaged goods (CPG) strategically. This deliberate organization and positioning of products in stores helps optimize physical space and increase visibility and sales. The goal of strategic retail product placement is to influence customer behaviors by directing store traffic flow.

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CADS helps UK’s largest Spar wholesaler evolve its retail space planning processes

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! StoreSpace® – retail space planning software from CADS – has helped the UK’s largest SPAR wholesaler AF Blakemore & Son transform its processes, leading to more optimised space planning, boosted operational efficiency and more informed decision-making backed with accurate data.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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The founder of Hairification on being in the “business of problem-solving”

Inside Retail

Before going on to found his own brand Hairification, Jordan Mylius carved out a successful career for himself in the global beauty industry. He went from owning a tanning and beauty salon to working for the biggest self-tan brands in the world. Mylius was responsible for growing Bondi Sands domestically and internationally to eventually be in over 42,000 doors worldwide.

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Just Eat and 1,500 independent restaurants call on next Government for Business Rates relief and creation of Office for Small Business – to urgently support and grow hospitality sector

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Just Eat has today launched a manifesto and open letter signed by over 1,500 small restaurants, calling for support from the next Government across three key areas. The manifesto’s recommendations are aimed at supporting the growth of small businesses in the hospitality industry, and enhancing their resilience against a tough economic backdrop.

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Half share in Adelaide’s Westfield Tea Tree Plaza sold for $308m

Inside Retail

Half of Adelaide’s Westfield Tea Tree Plaza and the adjoining Tea Tree Plus has been sold to Scentre Group and Barrenjoey Private Capital for $308 million. Scentre Group has established a jointly managed fund with Barrenjoey to make the acquisition, which marks its first venture into funds management. The deal represents South Australia’s largest regional shopping centre transaction since November 2019.

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What’s at stake for retailers in this year’s election?

Inside Retail

While it doesn’t seem a moment has passed since the last one, a presidential election year has rolled around again. This year will almost certainly be a rematch of the 2020 election, with President Joe Biden and former President Donald Trump butting heads as they try to convince the American people of their merits. Much will be penned on the politics of the election, but not so much will be written about its potential impact on retail.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s