Fri.Jul 19, 2024

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Why click-and-collect is the omnichannel service retailers need to lean into

Inside Retail

Omnichannel retail is on the rise as retailers strive to achieve a seamless customer experience throughout non-linear journeys. Retailers that have become completely integrated across both their digital and physical touchpoints are able to provide customers with a consistent and connected purchase. While consumer behaviour is getting harder to predict, there is one omnichannel application that is a clear rising trend, according to experts, click-and-collect.

Strategy 256
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Creative Retail Awards Finalises Shortlist for 2024

Retail Focus

At a crucial time for the industry, The Creative Retail Awards is the ultimate celebration of innovation and excellence in retail, leisure and hospitality design. It allows retailers and creatives from around the world to compete for glory in a range of categories, culminating in a glittering awards presentation in London, a global hub for the creative industries.

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‘Be Planet’ or not?: Lululemon accused of greenwashing in class action

Inside Retail

Lululemon is facing a class action lawsuit alleging the retailer misleads consumers in its sustainability campaign. The lawsuit, filed in a district court in Florida last week, claims that the brand’s ‘Be Planet’ campaign tricks consumers into thinking that it is contributing to a better planet. In fact, the company is “causing significant damage to the environment, which is only on track to get worse,” the plaintiffs add.

Consumer 246
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Swedish sports safety pioneers, POC, launches online flagship store to drive global DTC, in partnership with Centra

Retail Focus

POC , the Swedish manufacturer of helmets, protection, eyewear and apparel for cycling and skiing, has launched its flagship direct-to-consumer (DTC) online store, fully localised to sell in 35 global markets, in partnership with Centra , the specialist fashion and lifestyle ecommerce platform. Founded in Sweden in 2004, POC is a manufacturer of helmets, eyewear, protection and apparel in snow sports and cycling.

Apparel 147
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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How Australia’s retail fashion capital celebrated Naidoc Week

Inside Retail

Australia’s largest shopping centre, Chadstone’s celebration of NAIDOC Week is a testament to the power of art and music in bridging cultural gaps and fostering community spirit through experience. Through a curated program of events, Chadstone honoured the past and inspired future generations to ‘Keep the Fire Burning! Blak, Loud and Proud’, the 2024 theme of NAIDOC Week.

Fashion 147
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Quick Ship Product Highlight: Sleeping Pillows

Down inc

FIRMNESS LEVELS SOFT Features the pliability factor needed to knead, ball or scrunch the pillow into the desired shape. A great choice for stomach sleepers. MEDIUM Offers the perfect mix of medium support with just a hint of softness. Medium fits most sleeping styles. MEDIUM FIRM The perfect mix between medium and firm. A little […] The post Quick Ship Product Highlight: Sleeping Pillows first appeared on DOWN inc.

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Retail sales fall 1.2% in June, latest ONS figures reveal

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Retail sales volumes (quantity bought) are estimated to have fallen by 1.2% in June 2024, following a rise of 2.9% in May 2024, the latest ONS figures reveal. Sales volumes fell across most sectors, with department stores and clothing retailers broadly returning to their Quarter 1 (Jan to Mar) 2024 levels.

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Customer Centric Strategies

Retailing Insight

Building Loyalty in the New Retail Era In the past five years, the retail landscape has undergone a metamorphosis, with customers embracing online shopping like never before. But fear not, for as an independent store owner, you possess the power to create an in-store experience so extraordinary that it will lure even the most devoted online shoppers back into your enchanting realm.

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Cultivating corporate responsibility: Fruitful Office’s commitment to sustainability and community

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Championing social responsibility: the core philosophy Fruitful Office is a UK based company that provides office fruit basket deliveries across London and other major cities. They have traded successfully for almost twenty years and are now one of the best established service providers in the country.

Other 59
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5 Ways to Use Crystals for Focus and Stress

Retailing Insight

G ems and minerals are the best allies anyone can have. They love you unconditionally. They don’t mind their own business. They listen but don’t judge, and they help with everything. If you are even slightly familiar with working with stones, you have probably used them in a myriad of ways including holding, wearing, placing on an altar or crystal grid, or you might have created an elixir with your intention.

Balance 52
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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Racing Safety Manufacturer Improves Multi-Location Operations with an All-in-One ERP

Global Shop

Since 1959, Simpson Performance Products has been a leader in vehicle racing safety, manufacturing a wide range of products including helmets, harnesses, gloves, and racing suits. With a multitude of products being produced and sold across a variety of locations, including mobile trailers used for on-site sales at NASCAR events, Simpson struggled to maintain accurate inventory data.

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Inspirational Sidelines: Animals, Archangels, Deities, and Saints

Retailing Insight

S tatues are a great addition to your product mix. Statuary offers a unique selling point with its wide range of price points, from as low as $5 to as high as $150 and up. This variety allows you to cater to customers with different budgets, increasing your potential customer base. Most statues are made of resin, but the hand-carved teak pieces, though slightly more expensive, offer a unique touch to your offerings, attracting customers looking for something special.

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Volume 38, Issue 3

Retailing Insight

Retailing Insight offers topics and ideas that will help you redirect your energy and to reflect on the continued changes in retail and how real stori

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Meditation & Technology

Retailing Insight

L et’s talk about meditation, a practice that is thousands of years old and is common worldwide. Many people today have a meditation practice of some kind but often even people engaged in a regular practice can’t truly define what meditation is. Among people who not yet explored a meditation practice, there can often be a set of limiting beliefs that you must sit for hours in an uncomfortable position while trying not to think a single thought, perhaps while burning incense and wearing special r

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.