Tue.Dec 03, 2024

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To specialise or not to specialise – is that the question?

Design Week

When EDIT founders Khadija Kapacee and Karen Hughes brought in a consultant to help them think about their business, they were interested initially in growth. “I went into that process thinking about expansion,” Kapacee says. “We wanted the consultant to identify ways in which we could grow.

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Sydney Party Decorations to acquire The Party People

Inside Retail

Dean Salakas is selling The Party People to Sydney Party Decorations, the same entity that bought The Party People’s Mega Party Warehouse store in Campbelltown earlier this year, for an undisclosed price. As part of the agreement, Salakas will step down from The Party People effective December 17, after 17 years in the role. “It’s a mixture of emotions but I am so grateful for my journey having worked with some great people and partners along the way,” Salakas wrote on LinkedIn

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Black Friday delivers +40.5% week-on-week footfall boost as cost-conscious shoppers hunt for discounts, according to RetailNext data

Retail Focus

The lure of discounts drove payday shoppers in-store on Black Friday, as many sought to snatch deals on early Christmas gifts, according to the latest data from RetailNext , the leading analytics solution for bricks-and-mortar retailers. Original data from RetailNext’s shopper traffic platform, which captures billions of store visits globally every year, showed that UK footfall on Black Friday (29 Nov 2024) improved by +40.5% week-on-week, rising to +45% in London compared to the week prior.

Gifts 147
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Salomon’s Graeme Moore: New stores, customers and accelerating growth in ANZ

Inside Retail

French outdoor adventure and lifestyle brand Salomon has recently become a staple of style-conscious sneakerheads, despite traditionally being known for its functional hiking and trail apparel. Today, the Salomon customer includes Pilates princesses whose ‘fit checks’ on social media have contributed to the virality of the shoe styles, whilst the brand still caters to its core original consumer of adventure seekers.

Outdoor 130
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Retail Roulette – Why Black Friday and Cyber Monday discounts are a complete gamble for retailers and consumers alike

Retail Focus

It’s official – long gone are the days of the standalone Black Friday and Cyber Monday discounts. Now, securing sought after products at the best price is becoming increasingly chaotic for consumers, with prices fluctuating during a number of weeks across the Golden Quarter. Forget deal or no deal, it’s more like deal or disappointment for consumers, leaving much to be desired in terms of results for retailers.

Consumer 147
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David Jones launches online app in $65m digital transformation journey

Inside Retail

Department store chain David Jones has launched its online app, a cornerstone of the retailer’s three-year, $65 million technology transformation project. David Jones tapped software engineering consultancy Mindera to develop the app, features of which will include personalised wish list notifications, product recommendations, express checkout, native live chat and loyalty program integration when David Jones Rewards relaunches in the middle of next year. “We know that 70 per cent of

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The happiness formula that drives retail customer satisfaction and loyalty

Inside Retail

Happiness might seem super unpredictable, but it’s one of the most simple, predictable and fundamental principles of human behaviour. Whether it’s the joy of a celebration, the pride in achieving something from a goal we have set, or the pleasure we get from a retail encounter, happiness consistently comes from the same source: the alignment of our perceptions with our expectations.

Tailored 130
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Celebrating excellence: highlights from the 8th LIT Lighting Design Awards

Design Wanted

Once again, this year’s LIT Lighting Design Awards celebrated the creative brilliance of designers who pushed the boundaries of lighting […] The post Celebrating excellence: highlights from the 8th LIT Lighting Design Awards appeared first on DesignWanted.

Light 97
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Black Friday 2024 results showcase the growing power of AI and chatbots

Inside Retail

Black Friday, one of the most anticipated days of the entire retail calendar, has officially passed, and the results of this shopping event revealed some unique findings. Despite some concerns that Black Friday sales may have been diminished by month-long discount offerings, the shopping holiday proved surprisingly fruitful. According to data provided by Adobe Analytics, online Black Friday shopping in the US hit new heights in 2024, with consumers spending a record US$10.8 billion online on Fri

Consumer 130
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“Every decision you make shapes how you’ll be remembered”

Design Week

“Average.” “Too commercial.” “You’re just a manager.” “Not cool enough.” “You design landfill.” Let’s cut to the chase – ugly, isn’t it? These are the simple, brutal words said to me at different points throughout my career. This was the legacy others left on me as I navigated an industry fixated on success and judgment.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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How Amazon Haul challenges discount e-commerce players Temu and Shein 

Inside Retail

Last month, Amazon moved into the budget e-commerce space through the launch of a discount website, Haul, which offers consumer products priced under US$20. Haul positions Amazon to directly compete in the fast-growing discount retail market, particularly against established players like Temu and Shein, which have gained substantial market share in recent years with their low-price business models.

Marketing 130
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TERRASZA BCN 2024: elevating outdoor Design and sustainability in Barcelona

Design Wanted

The second edition of TERRASZA BCN took place in Barcelona this October, solidifying its position as a key event in […] The post TERRASZA BCN 2024: elevating outdoor Design and sustainability in Barcelona appeared first on DesignWanted.

Outdoor 59
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Former Tusk cafe bar operator faces court for breaching Fair Work Act

Inside Retail

Former Tusk cafe bar operator Monaco Willows is facing court for allegedly underpaying and deducting money from a worker’s pay without permission. The Fair Work Ombudsman received a request for assistance from a visa holder who worked as a full-time chef with Monaco Willows from October 2021 to April 2023. The company allegedly deducted a combined $3610 from the employee’s pay, which it said was for food, coffee and drinks, without the worker’s authorisation in writing.

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Snøhetta redesigns Laufen Forum with a focus on material integrity

Design Wanted

Choosing Snøhetta to redesign its Swiss headquarters was a considered decision by Laufen. Known for its dedication to sustainability and […] The post Snøhetta redesigns Laufen Forum with a focus on material integrity appeared first on DesignWanted.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Grill’d makes Tasmanian debut this week

Inside Retail

Grill’d has opened a restaurant on Elizabeth Street, North Hobart, its first restaurant in Tasmania. The store is the burger restaurant chain’s 173rd since it opened its first, on Glenferrie Road in Hawthorn, 20 years ago. “We’ve listened, and we’re finally delivering the world’s most delicious, healthiest burgers to the Apple Isle,” said Simon Crowe, Grill’d founder and MD. “For years we’ve had numerous Tasmanians visit one of our rest

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“In the end, good ideas win” – What I learned designing the Paris Olympics mascot

Design Week

Theorising about ideas is a pain, it’s having them that’s fun. But every now and again, ideas give you the opportunity to assess a few things about how they came to be and what makes them work. The story of the Paris 2024 Olympic mascots is one of them. Good ideas say no At a […] Source What to read next: “We need to simplify branding to win over SMEs” | “How graphic design ruined a good pint” | “The AI revolution needs designing.

Design 59
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How Australian brand Hairification made a product that rivals Olaplex and K18

Inside Retail

One of the most prevalent trends in the beauty industry across both the colour cosmetic and skincare categories is dupes. But until recently, the haircare category had been slow to adopt the new wave of affordable and accessible beauty. Jordan Mylius’ haircare brand Hairification is one of the first in the haircare category to answer the consumer call for efficacious products at an accessible price point with the introduction of his new H24 range “Dupe culture is certainly part of our beauty cul

Consumer 130
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Incremental Change Powers Sustainability in Grocery Retail

Chutegerdeman

It's a strategic advantage for grocers—boosting customer loyalty and growth. The post Incremental Change Powers Sustainability in Grocery Retail appeared first on Chute Gerdeman.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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2024 BLT Built Design Awards spotlight innovation and emerging designers

Design Wanted

This year’s BLT Built Design Awards program received over 800 entries from 57 countries, showcasing a remarkable range of visionary […] The post 2024 BLT Built Design Awards spotlight innovation and emerging designers appeared first on DesignWanted.

Design 52
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Bish Creative Design Process

Bish

Curious about how we bring your most ambitious ideas to life? Our design stage is where the real magic unfolds! Take a behind-the-scenes look at our creative process and discover how we turn your vision into reality. The post Bish Creative Design Process appeared first on Bish Creative.

Design 52
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Secrid Talent Podium 2024: a celebration of pioneering design

Design Wanted

Held annually in Eindhoven, the Secrid Talent Podium has quickly become a highlight of Dutch Design Week (DDW), as it […] The post Secrid Talent Podium 2024: a celebration of pioneering design appeared first on DesignWanted.

Design 52
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Bish Creative Customer Service

Bish

Our in-house customer service team works directly with your company to provide fast, personalized responses every step of the way. The post Bish Creative Customer Service appeared first on Bish Creative.

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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

What trends can online merchants expect after more than two years of exponential growth? Companies must expand on the trends that exploded during the pandemic if they want to see continued growth in their businesses while facing a recessionary economy. From social commerce to BOPIS, the name of the game is to meet and sell to customers wherever they are, through multiple channels.

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Redefining bathroom design with Italian craftsmanship and innovation

Design Wanted

Established in 1996 in Porcia, Friuli Venezia Giulia, Archeda is a family-owned business specializing in the creation of bathroom furniture, […] The post Redefining bathroom design with Italian craftsmanship and innovation appeared first on DesignWanted.

Design 52
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Magical mince pie windows arrive in the UK as Sainsbury’s celebrates the season of giving

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! From 2 December, four major UK cities will become home to the first ever ‘Magical mince pie windows’, kicking off Sainsbury’s mince pie December donation to Comic Relief. In recognition of the Christmas table staple, every penny from each pack of by Sainsbury’s and Free from classic mince pies, sold from now until the new year, […] If you wan

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Recreating the timeless lightness of Japanese lanterns with a Dutch twist

Design Wanted

In today’s era of globalization, everything seems interconnected. Yet, there is a growing tendency to draw narrower boundaries and view […] The post Recreating the timeless lightness of Japanese lanterns with a Dutch twist appeared first on DesignWanted.

Light 52
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The rise of decentralized marketplaces in the retail sector

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Decentralized forms of payment are revolutionizing e-commerce in a variety of ways. By removing the need for third-party involvement in financial transactions, these markets foster empowerment for buyers and sellers in the retail sector.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Korean design searching at Maison&Objet

Design Wanted

Last autumn, a diverse array of Korean consumer goods converged in Paris. Ranging from sleek travel essentials to textiles where […] The post Korean design searching at Maison&Objet appeared first on DesignWanted.

Design 52
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How technology is enhancing online retail

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Online retail has transformed the way consumers shop, revolutionizing the retail industry over the past two decades. With the advent of new technologies, online retail is experiencing continuous growth, providing both opportunities and challenges for retailers.

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AMIRI shop-in-shop

Retail Design Blog

AMIRI continues its global retail expansion with a menswear shop-in-shop at Matsuzakaya, one of Nagoya‘s leading department stores. Situated on.

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Warrendale Wagyu and Farmison & Co launch three Limited edition Christmas joints

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The UK’s leading manufacturer of Wagyu beef, Warrendale Wagyu is thrilled to unveil a festive collaboration with Farmison & Co offering three exclusive, limited-edition Wagyu Christmas joints. Designed by executive development chef Jeff Baker, and guaranteed to be the star of the spread, these centrepieces combine the finest Wagyu beef with innovativ

Design 52
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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.