Thu.Apr 11, 2024

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Aldi tops customer satisfaction rankings for fourth year in a row

Inside Retail

Aldi bagged the Supermarket of the Year 2023 title from the Roy Morgan’s Customer Satisfaction Awards – for the seventh time and the fourth consecutive year. The supermarket chain boasted an average 95.7 per cent customer satisfaction score. “This the fourth consecutive year that we’ve received the award, and at a time when shoppers are continuously seeking better value, we have never been more aware of the need to continue to deliver on our promise to offer Aussies the highest quali

Consumer 289
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Optimising Retail Operations with Efficient Payment Processing Solutions

Retail Focus

In the fast-paced world of retail, efficiency is key to staying competitive and profitable. One area where efficiency can make a significant impact is in payment processing. With the rise of digital payments and fast-changing retail payment trends, merchants should adopt feature-rich payment solutions to streamline operations and enhance customer satisfaction.

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Nike embarks on a multi-year innovation cycle 

Inside Retail

Sportswear giant Nike is launching a multi-year innovation program by launching a new line-up of products. According to the company, the cycle will include digital capabilities and technology, aiming to provide “better, faster, more efficient solutions for athletes”, as well as offer more creative possibilities – including Nike’s first sculpted, visible Air Zoom unit in the new Pegasus Premium running shoe.

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How to calculate a home renovation cost

Retail Focus

Suppose you get bored from using your traditional bedroom, bathroom, or any specific type of room in your home. In that case, it’s high time to shift to home renovation to redesign your home’s interior and exterior. Home Renovation is about facilitating your home in a brand-new way and exploring your perspectives. Remodeling your living place requires a significant amount of money, as well as your critical thinking ability and understanding of budgeting and planning for executing cost-effe

Interior 130
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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ACCC welcomes commitment to tougher merger laws

Inside Retail

The government’s decision to strengthen merger laws to prevent anti-competitive transactions in the country has been welcomed by the Australian Competition & Consumer Commission (ACCC). The new laws are set to come into force on January 1, 2026, subject to the passage of legislation through the Australian Parliament. This follows the ACCC’s previous request for a “fit-for-purpose” merger regime.

Consumer 262
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The Digital Edge: Exploring the Benefits of Digital Coaching in the Retail Industry

Retail Focus

Digital coaching is an innovative force transforming how businesses connect with customers and employees. With technology by its side, digital coaching offers tailored advice and assistance, boosting overall performance and client experience. Let’s dive in. Benefits The importance of digital employee coaching can’t be overlooked in today’s world, so let’s break down some benefits of coaching.

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Online retailer AO unveils innovative environmental initiative

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! 20% of Brits take an ‘out of sight, out of mind’ approach to fly tipping, according to worrying new research commissioned by online electricals retailer AO. When asked ‘how much do you care about fly-tipping if it’s not on your street’, 12% of those quizzed answered ‘if it isn’t on my street I can cope […] If you want more information Retail Times

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Why teddy-bear brand Steiff sees a big opportunity to grow in China

Inside Retail

The inventor of the teddy bear, Margarete Steiff GmbH, has joined forces with China trading expert Melchers Group to enhance the marketing and distribution of Steiff products across mainland China. The joint venture, announced in February, marks the establishment of Steiff Asia Ltd and the inauguration of an Asia supply chain hub situated in the Shanghai free trade zone, functioning as a pivotal logistics centre to cater not only to the Chinese market but also to other key markets across Asia a

Tailored 130
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Novamobili curates sensory experience to unveil latest collections

Design Wanted

Known for blending functionality with distinctive design aesthetics, Novamobili continues to push the boundaries of innovation in the realm of interior design. Established almost 60 years […] The post Novamobili curates sensory experience to unveil latest collections appeared first on DesignWanted.

Curate 59
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Aspirational marketing will always exist – and personally, I like it that way

Inside Retail

CVS Pharmacy in the US did it. Cult Beauty in the UK also did it. Dove has championed it for years. Many big brands now stand behind using real skin in their advertising campaigns. Yes, it’s heartening to see brands stepping up and challenging the beauty industry’s status quo, and it’s a positive step towards promoting inclusivity and diversity in advertising.

Marketing 130
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Subway launches BBQ-inspired Smokehouse Range and saver menu

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Three new smoky BBQ-inspired Subs join the menu at Subway as part of ‘The Smokehouse Edition’; launching today in restaurants nationwide. The new BBQ Baller is a twist on the iconic meatball Sub and is piled high with BBQ pork and beef meatballs, peppered cheese, lettuce, red onions, red peppers and crispy onions.

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Why Bunnings opened its doors to 20 of the world’s best DIY companies

Inside Retail

Hardware giant Bunnings is a household name across Australia and New Zealand and now it’s being recognised as a global leader in DIY retail. The retailer’s continual investment and focus on expanding its DIY offerings for consumers has given it an edge that international hardware retailers want in on. Bunnings hosted a delegate of nearly 50 of its peers from EDRA (European DIY Retail Association) through its Fairfield, Mentone, and Preston, Victoria, stores, to listen, learn and share idea

Strategy 130
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Nirvana boosts lager line-up for spring

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Nirvana Brewery, the UK’s original and fast-growing specialist in no/low beers, has launched two new refreshing brews to boost its line-up of lagers: a traditional Bavarian Hefeweizen (wheat beer – 0.3% ABV) and a cloudy lemon lager (0.2% ABV).

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Revitalising a piece of Newcastle heritage

Inside Retail

There’s a certain magic to buildings with a rich and storied past. Each brick and every beam hold tales of times gone by, weaving a tapestry of history that adds depth and character to the structure. In a world increasingly dominated by modernity, heritage buildings stand as timeless monuments to bygone eras, preserving the essence of generations past for future generations to cherish and admire.

Reimagine 130
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Case Studies of Successful Retail Product Launches: Lessons Learned

Retail Bound

Retail product launches are an essential aspect of the business world, especially in the retail sector. It’s a crucial step to introduce new products or services to potential customers and generate sales. However, launching a retail product is not as simple as it sounds; it requires careful planning, execution, and continuous improvement. That’s why it’s essential to learn from successful retail product launches to understand the key factors that contribute to their success.

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Uniqlo parent falls short of profit goal but still on course for record year

Inside Retail

Japan’s Fast Retailing Co clocked a 7 per cent second-quarter profit growth that fell slightly short of market estimates, but the Uniqlo owner retained its annual profit guidance, keeping it on course to report a third straight year of record earnings. Operating profit was $1,106 billion in the three months ended in February, compared with $1,030 billion the prior year and the $70,496 million average estimate of five analysts in an LSEG survey.

Marketing 130
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Unlock 50% Off Your First Order with Faire | A Wholesale Marketplace

RetailMinded

As an independent retailer, we know you’re always on the lookout for exciting new brands and opportunities to grow your business. That’s why we’re thrilled to introduce you to Faire – the wholesale platform that simplifies how unique brands and retailers like you grow together. Here’s why Faire’s marketplace is the perfect fit for you: One-Stop Shop: Access a diverse range of brands with data-driven recommendations tailored to your unique needs.

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Safilo, Marc Jacobs extend global eyewear licensing agreement

Inside Retail

Eyewear retailer Safilo Group and Marc Jacobs have inked a multi-year global licensing arrangement that will until December 2031. The deal will allow Marc Jacobs to strengthen its offerings in the US market as well as around the globe. “Since the beginning of our partnership in 2004 we have collaborated profitably to make Marc Jacobs an iconic landmark within the eyewear category, offering unique and highly distinctive models in every collection,” said Angelo Trocchia, CEO of the Safilo Gr

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Survey finds consumers drive change as businesses invest in sustainable packaging

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! For the third consecutive year, metal packaging giant, Eviosys, has commissioned a Europe wide survey to ascertain consumer sentiment towards packaging, this year embracing the additional element of business’ awareness of sustainability, and priorities influencing their packaging decisions.

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PayPal to sponsor Melbourne Fashion Festival for another three years

Inside Retail

PayPal Australia will continue to support the Melbourne Fashion Festival through 2027 after extending its sponsorship for the event. “This extended commitment confirms the confidence in our Festival and the consumer facing event model we are so proud of – a true world-class festival with fashion at its core,” Melbourne Fashion Festival CEO Caroline Ralphsmith said.

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Lidl most popular supermarket bakery, according to latest Kantar data

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lidl is now the most popular bakery in the UK according to Kantar data which shows the supermarket has the biggest bakery market share in the country, beating rivals such as Tesco and Sainsbury’s. The accolade also comes hot on the heels of the supermarket being crowned as the British Bakery Retailer of the Year […] If you want more information Ret

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Tesco launches ‘Best of British’ page on grocery shopping website to help customers support British farmers and producers

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Tesco, British agriculture’s biggest customer, has launched a dedicated ‘Best of British’ page on its groceries website, making it even easier for customers across the UK to shop the best British grown and produced food, and support British farmers and producers in the process.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Strategic changes and tough comparatives leave Pepco with a mixed set of Q2 results, says GlobalData

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following today’s release of The Pepco Group’s figures for the three months ending 31st March 2024; Sophie Mitchell, Retail Analyst at GlobalData, a leading data and analytics company, offers her view: “The Pepco Group has succeeded in delivering another quarter of strong growth, with revenue rising by 11.7% in constant currencies to €1,349m for its [

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Half of UK consumers say they have cut non-essential spend so far in 2024

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Half of consumers say they have cut non-essential spend in the first quarter of the year and consumers are four times more likely to save than spend, according to new research from KPMG UK. KPMG UK’s Consumer Pulse survey tracks the quarterly confidence and spending behaviour of 3000 consumers across age and income groups and […] If you want more i