Sun.Nov 26, 2023

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Bunnings tops rankings in customer experience excellence

Inside Retail

Bunnings is the retailer 2500 Australians surveyed by KPMG believe offers the most excellent customer experience. KPMG surveyed more than 20,000 people globally and over 2500 in Australia asking which brands deliver the best customer experience. The Body Shop ranked second while Mecca landed third among the top 10 Australian non-grocery retailers, followed by Specsavers and Chemist Warehouse. “In the retail sector, the digitisation of customer journeys across channels has been a differenti

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Ella, London

Retail Store Windows

Its so interesting to find gorgeous boutiques like this one around town and well beyond our usual pathways. With stores along Fulham Road and Marylebone Lane this brand has some stunning products. With a gentle nod to the season, beautifully stacked Black and Silver gift boxes, lovingly tied with a Burgundy ribbon have been used to present some of their smaller pieces in this open backed space.

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Analysis: What the Black Friday spending boost means for Christmas sales

Inside Retail

The Cyber Week sales event seems to have gone off without a hitch: with data from Adobe Analytics showing that Black Friday spending in the US was up 7.5 per cent on last year’s figures, hitting $14.9 billion. The pre-Christmas event, which has grown steadily in recent years, took on new importance in 2023 following a year of higher-than-average inflation and lower-than-average spending.

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When an illustration becomes a public installation: a focus on “Animal Factory”

Design Wanted

Luca Boscardin, the creative mind behind Animal Factory, is a remarkable designer and illustrator. Over his career, he worked as a consultant for Philips, founded Bluc […] The post When an illustration becomes a public installation: a focus on “Animal Factory” appeared first on DesignWanted.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Australian regulator calls for new competition laws for digital platforms

Inside Retail

Australia’s competition watchdog said on Monday new competition laws are required in response to the rapid expansion of digital platforms such as Amazon, Apple, Google, Meta and Microsoft in the country. The Australian Competition and Consumer Commission (ACCC) in its latest report for the Digital Platform Services Inquiry raised concerns that expansion of these platforms has increased the risk of them engaging in harmful behaviour, such as invasive data collection and practices that lock

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Mindful Design Consulting Unveils Another Trendy Camino Farms Market Design

Mindful Design

A second Camino Farms location, this time situated on the University of California San Diego campus, underwent the Mindful Design Consulting approach to branding through design. We preserved the essential elements from the first Camino Farms market design we completed in Mission Valley, including style, materials, and chromatic palette. However, we tailored the interior to […] The post Mindful Design Consulting Unveils Another Trendy Camino Farms Market Design appeared first on Mindful Des

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A guide to instant withdraw casinos and how to select them

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Casino winnings increasingly appear in bank accounts, reducing the annoying wait times of three to five business days. UK-based online casinos offer quick withdrawals through various payment options, with some accepting them within a day or less.

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From innovative textiles to rentals, sustainable fashion is here to stay

Inside Retail

The susta i nable fashion market is set to become bigger and better than ever in 2024. According to market insights and consulting company Maximize Market Research , the global sustainable apparel market is valued at US$6.89 billion in 2022 and is expected to grow to US$11.96 billion by 2029 at a compound annual growth rate of 8.2 per cent. This market comprises a number of sectors including resale fashion, clothing rental services, and retailers with a focus on environmentally friendly fabrics

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Fashion’s balancing act: Right product, market, timing and price

Inside Retail

In an ever-evolving and rapidly changing world of fashion, staying relevant and profitable by offering the most on-point fashion collections is one of the biggest challenges for the apparel industry. With constant pressure to stay ahead of the competition, continuously innovate and get seasonal releases on time, it can be difficult to ensure that all the moving parts come together to create the best possible products at the right price point for each target market.

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CSB to open pop-up store in Melbourne

Inside Retail

Activewear brand CSB will open a pop-up store at Chapel Street in South Yarra, Melbourne from December 1 to December 3. This will be the company’s fourth pop-up location, following Gold Coast, Sydney, and Los Angeles. The pop-up will feature the second release of the CSB x Isabelle Mathers capsule, which comes with a neutral colour scheme and draws inspiration from dance and movement.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Shoppers click ‘buy’ as retailers slash prices ahead of Cyber Monday

Inside Retail

Holiday shoppers in the US are seeking out the best deals and strategically nabbing the deepest discounts ahead of Cyber Monday, according to data from retailer websites aggregated by third parties. Cyber Monday, the first Monday after the Thanksgiving holiday, is set to be the biggest US online shopping day of the year as merchants have stepped up online promotions.

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Shopify data shows record start for Black Friday weekend

Inside Retail

Shopify’s global merchants achieved record sales of US$4.1 billion during Black Friday, a 22 per cent increase over last year’s period. The top selling countries were the US, the UK, and Canada, while the average cart price was US$110.71 globally, the data shows. The top product categories by orders included clothing, personal care, jewellery, shoes, and decor.

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