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As the retail landscape grows increasingly complex, executing aligned and efficient operations has become critical to sustaining performance. While customer service remains an essential outcome, it is a byproduct of well-planned and flawlessly executed operational strategies. Success now hinges on empowering teams with systems that emphasise alignment, precision, and measurable results.
Delivery management platform and post-purchase experience provider, Scurri , today reported a record-breaking performance in 2024, announcing it had processed 154 million shipments through its platform last year, increasing from 115 million in 2023. Scurri facilitated a Gross Merchandise Value (GMV) of total shipments of 16.5 billion, up from 12.35 billion the previous year.
Centuria Capital Group has acquired the Logan SuperCentre in Brisbane’s south for $115 million, which CBRE says is the biggest large format retail (LFR) deal in Australia in more than two years. “This transaction demonstrates the continued demand and ready liquidity for well-located, LFR assets that provide in-built fixed annual rental income in addition to strategic landholdings,” said Simon Rooney from CBRE.
Liverpool ONE has announced that luxury Swiss watchmaker, Breitling , has made its city debut at Liverpool ONE, launching in a showcase space alongside Paradise Streets line-up of flagship stores from leading international retailers. The newly opened Breitling showcases the global watchmakers refined selection of timepieces in a 3,200 sq ft, double-height unit, joining Liverpool ONEs selection of luxury jewellery retailers including Goldsmiths, David M Robinson, and Swarovski.
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Savers will open its fourth South Australian store at the Richmond Lifestyle Centre in Marleston on February 20, with more openings planned for the year. The 2580sqm store is set to become one of Savers’ largest stores in Australia and will offer over 100,000 ‘pre-loved’ clothing, accessories, home goods, and other items. The new store opening comes after a Savers-commissioned study found that 85 per cent of Australians surveyed favour pre-loved items and 77 per cent recognise
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New research from American Express reveals three key trends in how UK consumers plan to prioritise their spend in the year ahead. Surveying 2,000 adults, the findings include: Experience Seekers:Brits are looking forward to an experience-filled 2025, with appetite for attending bigger events alongside smaller, regular treats.
I saw my first magic show when I was a 4th grader. It was at a county fair and the magician, dressed in a multicolored clown suit, asked for volunteers and no one raised their hands. “Anyone? Anyone? This is a super cool trick!” Sadly, his warm enthusiasm was met with icy silence. I felt so bad for him and vowed to never be in that position when I grew up.
I saw my first magic show when I was a 4th grader. It was at a county fair and the magician, dressed in a multicolored clown suit, asked for volunteers and no one raised their hands. “Anyone? Anyone? This is a super cool trick!” Sadly, his warm enthusiasm was met with icy silence. I felt so bad for him and vowed to never be in that position when I grew up.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Trafford Centre has launched four Manchester-based food and beverage brands in a new Eastern Garden dining concept as it looks to capture a taste of the vibrant city centre food scene at the retail shopping destination.
Retail Design in the AI Era: How Artificial Intelligence is Transforming Store Design and Visual Merchandising Artificial intelligence (AI) is revolutionizing the way we conceive commercial spaces. What once relied exclusively on the instinct and experience of designers and visual merchandisers is now complemented by advanced algorithms capable of analyzing real-time data and optimizing every corner of a store.
Australias department stores are at a crossroads. Once the go-to for everything from fashion to homewares, theyre now struggling to stay relevant in a world of online shopping, specialty retailers, and shifting consumer habits. Competition has never been more fierce and while data from the Australian Bureau of Statistics showed an uptick in department-store sales in November, this is likely temporary with earlier months showing stagnation or decline.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi is celebrating Random Acts of Kindness Day (Monday 17thFebruary) by giving shoppers the chance to win their food shop for free. Any customers who visit an Aldi store on Monday 17thFebruary could bag their shopping for free, with 3,000 worth of Aldi vouchers up for grabs.
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Generation Z now represents a quarter of the Asia-Pacific consumer market, prompting strategic adaptation across the retail sector. WGSNs ‘Asia Pacific Gen Z Priorities 25/26’ report provides a detailed analysis of key market trends and recommended engagement strategies for this economically significant generation. Asias new mainstream: A shift in cultural dominance According to the trend forecasting company, Gen Z in 2025 displays greater self-assurance and independence.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! sda today sent out an important reminder to customers to take advantage of its hugely popular Kids Eat for 1 caf meal deal over the school holidays, the offer which is also now on all year-round, and no adult purchase necessary.
By Doug Stephens In December of 2024 amid the usual array of commodity items on Walmart.com, there was one conspicuous product listing that immediately caught the Internets attention. For under $100USD Walmart shoppers could purchase a handbag that bore an uncoincidental resemblance to the storied Herms Birkin bag which, if it were the genuine article, would carry a price tag of at least $10,000USD assuming, that is, that you had the money and the requisite Herms purchase history to lay your han
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Biscuiteers, the UKs original hand-iced biscuit company, has launched with premium online grocery delivery store Ocado. The collaboration sees an array of Biscuiteers gifting range available to order directly from Ocado, including their iconic Champagne Charlie Jolly Ginger and Bouquet of Flowers Letterbox Biscuit.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
SXSW London announced its first headline speakers this week and the eclectic line-up includes Jean-Michel Jarre, Wyclef Jean, Idris Elba, Joe Wicks, Katherine Ryan and Deepak Chopra. This breadth is a key part of the festival’s DNA, and played a key role in its visual brand, explains SXSW London director of marketing, Clare Morris.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! To mark the release ofBridget Jones: Mad About the Boy, G is celebrating Galentines Day with an all-pink makeover. Inspired by Bridget herself, some of Gs most popular desserts have been given a glamorous pink transformation.
Swedish firm Note Design Studio found unexpected applications for Tarkett flooring when overhauling the manufacturer's Stockholm showroom, using it to clad everything from a kitchen to a sunken conversation pit. Unveiled as part of Stockholm Design Week , the Tarkett Atelj in Sdermalm was designed to show off the company's entire material palette and act as a kind of walk-in sample book, allowing designers and architects to see how the different surfaces interact.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! James Hall & Co., is celebrating Apprentices across the business during National Apprenticeship Week 2025. Under the theme of Skills for Life, Apprentices in a range of departments from IT to Marketing, Food and Drink Processing to Facilities and Maintenance, and Butchery to Retail are being acknowledged.
Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
Completed between August and September 1969, in the aftermath of the Apollo 11 mission, each canvas that makes up celebrated […] The post A piece of the sky within your grasp appeared first on DesignWanted.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New colour pairing tool helps you and your significant other discover your shared colour palette In the spirit of St Valentine,Valsparhas launched acouples colour matchingtool that allows customers to discover the perfect colour palette for their couple, making cohabiting simpler than ever.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The internationally renowned lifestyle brand, Sstrene Grene, has announced a brand-new central London flagship store that will open on Argyll Street, just off iconic Oxford Circus in spring 2025. Sstrene Grene is a popular, Scandi-inspired lifestyle and homewares store, which has seen a huge expansion across the UK in recent years.
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Tapi Carpets & Floorsand John Lewis are delighted to announce the opening of an excitingnewTapi concession store at John Lewis Oxford Streetflagshipon Monday 10thFebruary. The milestone store opening marks the launch of Tapis partnership with John Lewis & Partners, with 161more concessions to follow in stores around the UK by summer 2025.
Community & Belonging: Deconstructing the Self-Care Aesthetic Valentines Day is around the corner, and that means there are hearts lining the walls of every grocery store and acrylic nail set in sight. Fast fashion brands advertise Valentines Day sales and circulate product round-ups to help you choose the perfect gift for the ones you love. The post Community & Belonging: Deconstructing the Self-Care Aesthetic appeared first on Thrifts & Tangles.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Pret A Manger has announced that its Club Pret monthly subscription fee will remain at just 5, rather than increasing to 10 as previously planned. This means that new and existing Club Pret subscribers will continue to get 50% off up to five Barista made drinks a day for 5 a month.
Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.
A successful season hinges on making your holiday windows and displays sparkle in new and exciting ways. Click to read full article on page 38! The post Let’s Get Visual appeared first on Retailworks Inc.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The M&S Food store at Edinburgh Waverley Station reopened to passengers today (Tuesday 11 February 2025) following a complete transformation by food travel experts SSP Group. Located in the stations booking hall, the refreshed store has been given a new look for passengers grabbing a quick bite for their journey or picking up dinner on […] If y
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New. Uncontested in our mascara ranking. From the makers of the UKs #1 Prestige Mascara Brand and the UKs #1 Prestige Mascara, BADgal Bang! Mascara. Benefit celebrates the launch of a new volumising, full, fluffy, and lifted mascara this February, dropping in Westfield White City, Manchester Trafford, and Bluewater shopping centres.
2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt
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