Inside Retail

NOVEMBER 24, 2024

Furniture and homewares retailer Koala Living has been fined $56,340 for misleading customers about their rights to remedies for faulty products. The ACCC previously issued Koala Living with three infringement notices after many consumers complained the company had wrongly stated their rights. The company said the remedies were limited to a 72-hour period or the period of the manufacturer’s warranty, and that it could choose the type of remedy for minor and major faults.

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Consumer 264

Mindful Design

NOVEMBER 24, 2024

As a gateway to your business, a well-designed waiting room can significantly contribute to your success. Far from being just a functional space, it is the first area your clients or customers experience, setting the tone for their entire interaction with your brand. A report from 2018 reveals that the typical wait time in a […] The post 7 Key Elements of a Pleasant Waiting Room That Elevates Your Brand appeared first on Mindful Design Consulting.

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Space Design Architecture 84

Inside Retail

NOVEMBER 24, 2024

Tributes to the former Coles chief marketing officer Lisa Ronson poured in on LinkedIn, following the news of her untimely death in a vehicle accident near Daylesford on Saturday. According to local media, Ronson was riding an all-terrain vehicle, which rolled over and crashed. Emergency services were called but were not able to revive Ronson. Ronson served as CMO of Coles from 2019 to 2023.

Marketing 264

Marketing 264

Inside Retail

NOVEMBER 24, 2024

Most mornings, Meng Zhaoran rises early and heads to a park near his Shanghai home. “My way to relax and get inspiration is to get up at 5 in the morning and walk in the park. I love to enjoy the trees, to picture the trees, to watch the trees – they give me energy and comfort,” he said. They also inspired the latest season – the sixth, dubbed Tree – launched by the rapidly growing Chinese fine-fragrance brand Documents, which Zhaoran founded.

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Perspective Consumer Marketing Design 130

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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

Strategy

Inside Retail

NOVEMBER 24, 2024

Soul Origin has unveiled its dynamic rebrand at the new-look Parramatta Westfield store, the first brand refresh for the 13-year-old chain. A bright saffron is the highlight among natural tones and earthy, organic materials. It features in the brand icon, coffee equipment and packaging. Adam Neill, chief operating officer, said “We are excited to embark on the next stage for Soul Origin, the new rebrand aims to revitalise the brand and propel it forward on its journey.

Planning 130

Planning Design Shopping Marketing 130

Inside Retail

NOVEMBER 24, 2024

Sexual wellness brand Dame is among a growing number of retailers bringing a distinctly female touch to the sex toy industry, which has traditionally been dominated by men, both in terms of business leadership and customer base. Like Dame, Maude and Unbound Babes have found success by flipping the focus to women. Founded a decade ago, Dame is on a mission to make sexual wellness products accessible on every level possible.

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Advertising Outdoor Retail Chains Marketing 130